酒店回复: Thank you for sharing your experience with us. We're sorry to hear about the double charge issue you encountered during your stay. It's great to know that our manager was able to assist you and resolve the situation. We appreciate your understanding and hope to provide you with a seamless experience in the future. Safe travels!
酒店回复: Thank you for your feedback. We appreciate you bringing these issues to our attention. We apologize for the inconvenience with the deadbolt in Room 123 and understand how frustrating it must have been to experience noise from the family in Room 125. We strive to offer a comfortable and peaceful environment for all our guests, and we will take your comments seriously as we work to improve. We’re committed to ensuring a better experience on your next visit and hope to welcome you back soon.
酒店回复: Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered during your stay. Cleanliness and guest comfort are our top priorities, and it’s unacceptable that we fell short in your case. We appreciate your feedback and will investigate this matter further to ensure it is addressed promptly. If you would like to discuss this directly, please reach out to our customer service team. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience in the future.
4.0分
其他
原文
翻译提供方:Google
一切顺利。没有垃圾。草坪已修剪,树下也已进行除草。公园标识清晰。一切正常。
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酒店回复: Thank you so much for staying with us at the Day Days Inn! We really appreciate your feedback, as it helps us make your next visit even better. We can't wait to welcome you back again soon!
5.0分
家庭亲子
原文
翻译提供方:Google
房间非常宽敞、干净,床也很舒服……
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酒店回复: Gracias por sus comentarios positivos. Nos ayudan a mejorar para brindarle un mejor servicio, nuestro valioso huésped.
5.0分
情侣出游
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The young man at check in was the best. He was very nice and helpful. After check in while first being in my room the TV would not change channels. I walked down to the front desk and asked him about it and he immediately offered to come to my room to fix the problem. He unplugged and replugged a cable from the cable system of the tv and fixed it like nothing. I do recommend your have staff fix the cable problem. But over all this young man was exceptional in his services. Also there was an 18 wheeler with a refrigerated trailer that the refrigerator went off and on all night and I could hear this all night from my room 203. If the big trucks can park in a different area it would be nicer instead of hearing that all night long.
4.0分
家庭亲子
It was clean but we asked for cleaning service and never got it. But overall not bad for the price. Will stay there again.
4.0分
家庭亲子
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Was old but being refurbished. On the outskirts of town so dining options seemed limited. Seemed like they were short handed but the employees tried to and succeeded in helping us. People were nice.
5.0分
其他
No laundry. Staff was great, breakfast and dinner soup were fantastic. Nice quiet area
酒店房间翻修得很漂亮。一切都很新,看起来很清爽。晚上有免费汤和饼干。早餐还行,可惜没有面包和水果。
我很失望地发现,我通过*******预订的戴斯酒店竟然直接向我收取了两次费用。不过,在与经理交谈后,她非常乐于助人,并确保我得到了退款。
不太私密
123 号房间有一个门闩,但它无法插入插槽来锁上。我们要求换一间房,他们给了我们紧邻的 125 号房间。不幸的是,它就在楼梯旁边,这可能不是太糟糕,只是我们楼上住着一个年轻的家庭。孩子们在楼梯上跑上跑下,听起来就像他们在我们的房间里一样。当他们在楼梯间说话时,我们可以听到他们说的每一个字。千万不要住楼梯边的房间!
没什么,房间很脏,还有臭虫,我拍了照片。他们给我安排了另一个房间,同样的臭虫也出现了。我离开后决定回家。
一切顺利。没有垃圾。草坪已修剪,树下也已进行除草。公园标识清晰。一切正常。
房间非常宽敞、干净,床也很舒服……
The young man at check in was the best. He was very nice and helpful. After check in while first being in my room the TV would not change channels. I walked down to the front desk and asked him about it and he immediately offered to come to my room to fix the problem. He unplugged and replugged a cable from the cable system of the tv and fixed it like nothing. I do recommend your have staff fix the cable problem. But over all this young man was exceptional in his services. Also there was an 18 wheeler with a refrigerated trailer that the refrigerator went off and on all night and I could hear this all night from my room 203. If the big trucks can park in a different area it would be nicer instead of hearing that all night long.
It was clean but we asked for cleaning service and never got it. But overall not bad for the price. Will stay there again.
Was old but being refurbished. On the outskirts of town so dining options seemed limited. Seemed like they were short handed but the employees tried to and succeeded in helping us. People were nice.
No laundry. Staff was great, breakfast and dinner soup were fantastic. Nice quiet area