酒店回复: 感谢您抽出宝贵时间填写我们关于您最近入住基西米湖畔品质套房酒店 (Quality Inn Suites Kissimmee by The Lake) 的在线调查问卷。我谨代表我们全体员工,对未能达到您的期望深表歉意。您的满意对我们至关重要。我们将利用您的反馈进行改进,以便为我们的客人提供卓越的体验。
3.0分
其他
原文
翻译提供方:Google
我在美国住过几家其他酒店,但它们物有所值。
清洁工作做得很好,房间里有微波炉,淋浴很快就暖和了,这一点很好。
不过我住的三晚房间打扫过一次,但担心只有一条浴巾,只好用一条小一点的毛巾。
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酒店回复: 感谢您抽出宝贵时间填写我们关于您最近入住基西米湖畔品质套房酒店 (Quality Inn & Suites Kissimmee by The Lake) 的在线调查问卷。我们衷心感谢您作为客人的反馈。您的意见将与我们的团队分享,我们将努力不断提升服务质量。
4.0分
家庭亲子
原文
翻译提供方:Google
房间里有股杀虫剂的味道,我们看到了一只
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酒店回复: 感谢您抽出宝贵时间填写我们关于您最近入住基西米湖畔品质套房酒店 (Quality Inn & Suites Kissimmee by The Lake) 的在线调查问卷。我们衷心感谢您作为宾客的反馈。您的意见将与我们的团队分享,我们将努力不断提升服务质量。我们衷心感谢您的反馈,它们将帮助我们改进服务。
3.0分
其他
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I didn’t get a room with a king that I reserved, instead getting a room with 2 full beds. Too small for my husband and I to share.
There were wasps in the outdoor roof. The remotes to the TVs didn’t work, probably needed new batteries. Not the best and won’t stay there again.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Suites Kissimmee by The Lake. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
4.0分
其他
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Breakfast menu was good however the service was very poor. The trash cans were piling up with nobody to empty or clean them. The breakfast items were not being refilled promptly
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Kissimmee by The Lake. We sincerely appreciate and value your feedback as a guest. Your comments will be shared with our team, as we strive to continuously improve the quality of our service. We sincerely appreciate and value your feedback. They will be us to improve the quality of our service.
酒店的早餐不错,有炒蛋,而且比其他酒店多一两样选择,味道也挺好。地理位置也很棒,去迪士尼乐园很方便。虽然是美式早餐,香肠有点咸,但总的来说,早餐和地理位置都让我很满意。下次还会考虑入住!
现在酒店不好嗯,就是个大车店,还伪装成什么套房酒店,卫生很差,门口到处都是垃圾,关键是不隔音就是大车店,所谓的湖景就是个笑话,不能在卧室里看到只能是从门口出来,站在走廊上,看着一个小小的水池,这个宣传有点过分了啊,携程这边需要注意,这个所谓的湖景再多收几块钱毫无意义
地理位置绝佳,性价比也很高。
房间非常干净,空调也很好用。
早餐很棒。
酒店离迪士尼乐园不远,但必须搭乘接驳巴士,接送时间都非常不准时。最糟糕的是,我们从乐园回来时,足足晚了一个小时。除了巴士问题,酒店的电话也很难打通,因为所有员工都不接电话。我犯了个错误,把预订日期定在了6月11日,于是我在前一天打电话给酒店想修改。如果他们不能修改我的预订,我倒也无所谓。但令人难过的是,当我6月12日早上抵达时,前台却说我所有的预订都被取消了。我不得不向他们展示我前一天打电话的记录,他们还要我确认是否真的打过电话确认,否则他们就会取消我在那家酒店的所有预订。我肯定不会再来这家酒店了。
位置便利,服务周到
我发现了蟑螂,服务员没有耐心回答问题,床单上沾满了血迹,地毯也很脏。
我在美国住过几家其他酒店,但它们物有所值。
清洁工作做得很好,房间里有微波炉,淋浴很快就暖和了,这一点很好。
不过我住的三晚房间打扫过一次,但担心只有一条浴巾,只好用一条小一点的毛巾。
房间里有股杀虫剂的味道,我们看到了一只
I didn’t get a room with a king that I reserved, instead getting a room with 2 full beds. Too small for my husband and I to share.
There were wasps in the outdoor roof. The remotes to the TVs didn’t work, probably needed new batteries. Not the best and won’t stay there again.
Breakfast menu was good however the service was very poor. The trash cans were piling up with nobody to empty or clean them. The breakfast items were not being refilled promptly