酒店回复: Dear Yanchen,Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet your expectations. We sincerely apologize for the unpleasant odor in your room and the disappointment you experienced with our breakfast offerings.Your comments are very important to us, and we are already looking into these issues to ensure they are addressed promptly. We want all of our guests to feel comfortable and satisfied, and it’s clear we fell short during your visit.We hope you’ll consider giving us another opportunity in the future to provide you with a much-improved experience.Best Regards,Mike - GMSleep Inn
5.0分
其他
还可以吧，两天的住宿洗漱用品有点少，根本不够用
4.0分
家庭亲子
The hotel was near the naval base and the staff was friendly and helpful. Clean rooms and the A/C did cool the room very well. Free breakfast.
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酒店回复: Dear Christie,Thank you so much for sharing your feedback! We’re thrilled to hear that you enjoyed your stay and found our staff and shuttle service both friendly and convenient. Our team works hard to make every guest feel welcome and supported, and it’s wonderful to know that their efforts made a positive impact on your visit.We’re glad our location near the Naval Base was convenient for your needs, and that you found your room clean and comfortable. It’s great to hear the A/C kept you cool and that you were able to enjoy our complimentary breakfast. We strive to provide a welcoming environment with all the essentials to make our guests’ stays as pleasant as possible.Your kind words about our staff and services are greatly appreciated, and we’ll be sure to share your feedback with the entire team—they’ll be thrilled to hear it. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future!Regards,Mike - GMSleep Inn
4.0分
家庭亲子
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The area around the hotel was noisy and getting onto 41 was difficult due to traffic. The staff was excellent. We were there for our son’s graduation from the Navy. Hotel was convenient to the RTC. Again the staff was excellent. They helped us out by allowing us to change rooms when we realized he would have overnight liberty. Good place for military families to stay.
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酒店回复: Dear Donald,Thank you for taking the time to share your experience with us. We’re so glad to hear that our staff made such a positive impression and could assist with your room change so you could enjoy more time with your son during his overnight liberty. Moments like that are very special, and we’re honored to be part of such an important occasion.We truly appreciate your feedback about the surrounding area and traffic—we understand how that can be a challenge at times. It’s wonderful to know that our convenient location to the RTC made your trip easier and that you would recommend us for other military families.Congratulations to your son on his Navy graduation! We hope to welcome you and your family back in the future.Kind Regards,Mike - GMSleep Inn
4.0分
其他
Pleasant stay
The bed was comfortable, staff is amazing! Room was clean. Strange odor in the room , but everything lease was great!
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酒店回复: Dear Wanda,Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed a comfortable bed, a clean room, and found our staff to be amazing. We apologize for the unusual odor you noticed in your room and truly appreciate you bringing it to our attention—we’ll make sure to address it to ensure a more pleasant stay in the future.We’re glad that overall your stay was enjoyable, and we hope you were able to take advantage of our convenient location and other amenities. We look forward to welcoming you back for an even better experience next time!Regards,Mike - GMSleep Inn
5.0分
其他
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I love how close it is to the base for graduation , they have shuttle to the graduation and were amazing with letting you decorate for your new sailors ! over all I was happy with the stay !
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酒店回复: Dear Paula,Thank you so much for your kind words! We’re delighted to hear that our location and shuttle service made attending the Naval graduation more convenient for you and your family. It’s such an honor to host guests for this special milestone, and we’re glad we could provide a comfortable and supportive place to stay. We also love hearing that you enjoyed being able to decorate and celebrate your new sailor—those moments are truly what make these visits so memorable.We’re thrilled that you were happy with your stay overall, and we sincerely appreciate you choosing us during such an important occasion. Congratulations again to your sailor, and we hope to welcome you back anytime you’re in the area!Best Regards.Mike GMSleep Inn near Great Lakes Naval Base
5.0分
家庭亲子
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The inn was nice and the staff were aways available, kind, friendly and helpful.
Everything was clean and in good working order.
I suggest a listing of local things to do close by, and how to get there and back be created.
Perhaps somewhere guests can leave actual posts of fun and interesting things they did during their stay.
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酒店回复: Dear Thomas,Thank you for taking the time to share your experience with us! We’re so pleased to hear that you found the inn nice and appreciated our staff’s kindness, availability, and helpful service. Our team works hard to provide a clean and comfortable environment for every guest, so it’s wonderful to know everything was in good working order during your stay.We also truly appreciate your thoughtful suggestions about providing a listing of nearby attractions and even a place where guests can share their own fun and memorable experiences. That’s a great idea, and we’ll certainly keep it in mind as we look for ways to make our guests’ stays even more enjoyable and informative.Thank you again for staying with us, and we look forward to welcoming you back on your next visit!Best Regards,Mike GMSleep Inn near Great Lakes Naval Base
4.0分
商务出差
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staff & shuttle service was very friendly and convenient! when solo traveling with my 2yr old to my husbands graduation, the shuttle service ensured her car seat would safety be ready for us when time of pickup and they did! only thing to comment on is the limited breakfast: only cereal, waffles & yogurt. location was quiet and not too far from anything north chicago. would go to this location again!
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酒店回复: Dear Justice,Thank you so much for taking the time to share your experience! We’re thrilled to hear that you found our staff and shuttle service both friendly and convenient. It’s especially wonderful to know that the shuttle team made traveling with your little one stress-free by ensuring the car seat was ready and safe for your pickup—our team takes pride in going the extra mile to make every guest feel comfortable, especially families attending important events like Navy graduations.We appreciate your feedback regarding our breakfast offerings. While we currently provide cereal, waffles, and yogurt, your input is valuable as we continually evaluate ways to improve and provide more variety for our guests.It’s also great to hear that you enjoyed our quiet location while still being conveniently close to North Chicago’s attractions. We’re so glad that overall you had a positive experience and that you would consider staying with us again.Thank you again for your thoughtful review—we look forward to welcoming you and your family back for another comfortable and enjoyable stay in the future!Regards,Mike - GM
4.0分
其他
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We had wished breakfast was until 10 vs 9 but if you got up for it was wonderful. It is a good place dinner across the way is awesome. The showers are easy to slip in, but they had full size shampoo and conditioner as well as lotion. loved the smell not overpowering but clean. They are doing construction at the time of this review but give them a chance.
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酒店回复: Dear Rodney,Thank you for sharing your thoughtful feedback with us. We’re delighted to hear that you enjoyed our breakfast selection and found it worth getting up for, and we appreciate your kind comments about our in-room amenities. It’s wonderful to know you enjoyed the full-size toiletries and their refreshing scent.We also value your feedback about the shower design and breakfast hours—guest insights like yours help us improve the experience for future stays. We’re glad you had the chance to enjoy the dining options nearby as well.As you mentioned, we are undergoing some construction to enhance our property, and we truly appreciate your patience and encouragement as we work to make our hotel even better. We look forward to welcoming you back and hope you’ll notice the improvements on your next visit!Best Regards,Mike - Sleep Inn
5.0分
家庭亲子
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Stayed for RTC graduation. They ran a shuttle which was nice. Cost $10 round trip which wasn’t bad. Staff was nice and helpful. There is a few restaurants within in close walking distance. Which is nice if you don’t have a car.
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酒店回复: Dear John,Thank you for taking the time to share your experience! We’re thrilled to hear that your stay with us for the RTC graduation was enjoyable and that our shuttle service added convenience to your visit. We aim to make transportation to and from the base as smooth as possible, and we’re glad that you found the $10 round trip service reasonable and helpful.It’s wonderful to know that our staff made a positive impression. We take pride in providing friendly, attentive, and helpful service to ensure every guest feels welcome and well taken care of. Your kind words will be shared with the team—they’ll be thrilled to hear they contributed to a great experience.We’re also glad that you appreciated our location. Being close to a few restaurants within walking distance is a great perk for guests who may not have a car, and we hope it made your stay even more convenient and enjoyable.Thank you again for your feedback and for choosing our hotel. We look forward to welcoming you back for future visits, whether it’s for another graduation, business, or leisure trip, and providing you with another comfortable and convenient stay.Best Regards,Mike - GMSleep Inn
比想象中的差很多，早餐很差，房间里面有异味
还可以吧，两天的住宿洗漱用品有点少，根本不够用
The hotel was near the naval base and the staff was friendly and helpful. Clean rooms and the A/C did cool the room very well. Free breakfast.
The area around the hotel was noisy and getting onto 41 was difficult due to traffic. The staff was excellent. We were there for our son’s graduation from the Navy. Hotel was convenient to the RTC. Again the staff was excellent. They helped us out by allowing us to change rooms when we realized he would have overnight liberty. Good place for military families to stay.
Pleasant stay
The bed was comfortable, staff is amazing! Room was clean. Strange odor in the room , but everything lease was great!
I love how close it is to the base for graduation , they have shuttle to the graduation and were amazing with letting you decorate for your new sailors ! over all I was happy with the stay !
The inn was nice and the staff were aways available, kind, friendly and helpful.
Everything was clean and in good working order.
I suggest a listing of local things to do close by, and how to get there and back be created.
Perhaps somewhere guests can leave actual posts of fun and interesting things they did during their stay.
staff & shuttle service was very friendly and convenient! when solo traveling with my 2yr old to my husbands graduation, the shuttle service ensured her car seat would safety be ready for us when time of pickup and they did! only thing to comment on is the limited breakfast: only cereal, waffles & yogurt. location was quiet and not too far from anything north chicago. would go to this location again!
We had wished breakfast was until 10 vs 9 but if you got up for it was wonderful. It is a good place dinner across the way is awesome. The showers are easy to slip in, but they had full size shampoo and conditioner as well as lotion. loved the smell not overpowering but clean. They are doing construction at the time of this review but give them a chance.
Stayed for RTC graduation. They ran a shuttle which was nice. Cost $10 round trip which wasn’t bad. Staff was nice and helpful. There is a few restaurants within in close walking distance. Which is nice if you don’t have a car.