酒店回复: Thanks for staying with us. We appreciate your feedback!
5.0分
情侣出游
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Propety was clean, breakfast more than adequate & the guest coin laundry was a nice extra..but the Staff were exceptional. Robin in particular was helpful during check-in and anytime we had a question.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and appreciated the cleanliness, breakfast, and laundry facilities. We’ll be sure to share your kind words with Robin and the rest of our team; they’ll be delighted to know they made your visit exceptional. We look forward to welcoming you back again soon!
5.0分
其他
Polite staff to welcome you in. The room is very clean and plenty of space for all your things!
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酒店回复: Thank you so much for your wonderful review, Lyndsey! We’re delighted to hear that our team made you feel welcome and that your room was clean and spacious for your stay. It’s great to know everything met your needs. We truly appreciate you choosing to stay with us and hope to see you again the next time you’re in the area!
3.0分
其他
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Everything while we’re here is ok except the pool is closed.
We were not informed when we made the reservation that was the case.
That was a big part of our stay and feel $154 is a lot to spend with no pool.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that most aspects of your stay met expectations, but we truly understand your disappointment about the pool being unavailable. We apologize that this information wasn’t communicated at the time of your reservation, as we know the pool can be an important part of your experience. Your comments are very important to us, and we will use them to improve how we share updates about amenities in the future.We value your stay with us and would love the opportunity to welcome you back under better circumstances.
2.0分
其他
The cost was too high, even with the city festival going on. I had no hot water in the shower and unable to check in early.
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酒店回复: Thank you for your feedback. We're very sorry to hear that your stay did not meet expectations, especially during what should have been an enjoyable time with the city festival.We sincerely apologize for the inconvenience caused by the lack of hot water and the inability to accommodate an early checkin. These are not the standards we strive to maintain, and we understand how frustrating that must have been.Your comments have been shared with our team so we can address these issues and improve for future guests. If you would consider giving us another chance, we’d love the opportunity to make it right.
4.0分
其他
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The staff was kind and the breakfast was enjoyable. The room first provided smelled like a smoking room (I asked non smoking) and talked to the lady at the counter but she didn't even check the room saying all rooms are non smoking. Next day I asked another lady on duty and we could move to a different but same size room. I was charged $20.00 extra per night for a new room that was not informed beforehand. This was the only thing I didn't feel being treated nicely.
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酒店回复: Thanks for sharing your experience, it sounds like it started off on a positive note with friendly staff and a good breakfast. Our hotel is 100% non smoking. We are sorry there may have been disloyalty in that room prior. We try to catch it as soon as we can if and when it happens!
5.0分
家庭亲子
Very clean! Everything worked well, tv, air conditioning, etc. Also liked spacious room. Staff very kind, pleasant, helpful.
酒店回复: Thanks for staying with us. We appreciate your feedback!
5.0分
商务出差
The staff here are very friendly and supportive. They deserve a raise. Fact!
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酒店回复: Thank you so much for your kind words! We truly appreciate your recognition of our staff, they work hard to make every guest feel welcome and supported. We’ll be sure to share your compliments with the team. We look forward to seeing you again soon!
4.0分
其他
Friendly staff. Nice Lobby and breakfast area. Room was okay.
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酒店回复: Thank you for sharing your feedback, Michael! We’re glad you enjoyed our friendly staff and welcoming lobby and breakfast area. We appreciate your comments about the room as well, and we’ll continue working to make every stay as comfortable as possible. We hope to welcome you back again soon!
5.0分
其他
Friendly staff, accommodating and knowledgeable about the area. Very quick check-in
酒店回复: Thanks for staying with us. We appreciate your feedback!
好的
Propety was clean, breakfast more than adequate & the guest coin laundry was a nice extra..but the Staff were exceptional. Robin in particular was helpful during check-in and anytime we had a question.
Polite staff to welcome you in. The room is very clean and plenty of space for all your things!
Everything while we’re here is ok except the pool is closed.
We were not informed when we made the reservation that was the case.
That was a big part of our stay and feel $154 is a lot to spend with no pool.
The cost was too high, even with the city festival going on. I had no hot water in the shower and unable to check in early.
The staff was kind and the breakfast was enjoyable. The room first provided smelled like a smoking room (I asked non smoking) and talked to the lady at the counter but she didn't even check the room saying all rooms are non smoking. Next day I asked another lady on duty and we could move to a different but same size room. I was charged $20.00 extra per night for a new room that was not informed beforehand. This was the only thing I didn't feel being treated nicely.
Very clean! Everything worked well, tv, air conditioning, etc. Also liked spacious room. Staff very kind, pleasant, helpful.
The staff here are very friendly and supportive. They deserve a raise. Fact!
Friendly staff. Nice Lobby and breakfast area. Room was okay.
Friendly staff, accommodating and knowledgeable about the area. Very quick check-in