You would t let my brother check-in without an ID even though the receptionist advised me to check in with my ID. I paid for the room and you discriminated against my brother and have not refunded my money! I will continue to post bad reviews and dispute with Wyndham Garden, ******* and Chase!
5.0分
其他
Clean and comfortable place in a great location. Loved the pool and room service. Really nice and attentive staff too.
酒店回复: Thank you for staying with us. Hope we see you again.
4.0分
其他
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Lovely property, although the building layout is a little confusing at first and it's difficult to park close to the rooms
Pool was great
Key scanners didn't always want to work
Hallways with hard floors and slamming doors a bit loud sometimes
酒店回复: We are glad your stay was satisfying. Hope to see you again.
5.0分
家庭亲子
Everything was spot on clean friendly conveniently located within walking distance to bars and restaurants and the view is amazing.
酒店回复: Thank you for staying with us.
2.0分
其他
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Check-in was seamless. Room was spotless and the view was gorgeous. I was in room 315. I came back around 9:30pm and my door wouldn't open. I went to the desk, got my key fixed but still wouldn't work. Turns out, the batteries for the lock were dead. The hotel worker called and I waited about 10-15 minutes before being told my door was fixed. When I got to my room, my door was OPEN and no worker was nearby. Being a woman traveling alone, I was terrified but thankfully the room was empty. I found out a little later that the bathroom sink drains very slowly and it almost overflowed onto the floor. Fast forward to 7am after breakfast, I notified the front desk again that I was unable to get into my room and with me only being here one night, this was very inconvenient.
Long story short, I loved the view and staff was nice but the complications were very unnecessary and just enough to make me not come back.
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酒店回复: We would like to apologize for the inconvenience caused to your stay. We do understand the issue with door lock as battery were not in power to operate and we will check with our front desk rep to make sure to take care of this situation better in future.
2.0分
情侣出游
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breakfast was poor, runny eggs and burnt sausage. Floor in room was dirty. Pool water was slimy as tho it wasn't shocked in months, whirlpool was broken and the hand rails into the pool and whirlpool where very loose. Night clerk was nice and apologetic about the whirlpool, the day manager was rude and wouldn't even look up from his monitor when i asked for a discount due to the whirlpool being broken
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酒店回复: We are sorry and apologize for the inconvenience. Hope to see you again
3.0分
情侣出游
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The Wyndam is an average stay at best. It's convenient because of it's location if you want to be in downtown Kenosha, but it's not a great place to stay. The shower curtain was about to fall off the wall. The carpet was frayed in the room. The gym had some equipment but lacked a bench, access to water to drink, and tired equipment. It's overpriced for what you get.
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酒店回复: we would like to apologize for the inconvenience caused to you. We hope to fix your issue for future guest.
5.0分
其他
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We checked in 45 minutes early and they allowed us early check in.
The only thing is that the tissue box was empty and toilet paper roll was almost empty when we got in.
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酒店回复: Thank you for staying with us. We will make sure to take care of this issue for future guest.
5.0分
家庭亲子
Loved my stay .the manager is great.got sick and had to check out early.only charged for days o was there
Can't wait to.go back.
酒店回复: Thank you for staying with us. Hope to see you again.
早餐好吃的很啊
You would t let my brother check-in without an ID even though the receptionist advised me to check in with my ID. I paid for the room and you discriminated against my brother and have not refunded my money! I will continue to post bad reviews and dispute with Wyndham Garden, ******* and Chase!
Clean and comfortable place in a great location. Loved the pool and room service. Really nice and attentive staff too.
Lovely property, although the building layout is a little confusing at first and it's difficult to park close to the rooms
Pool was great
Key scanners didn't always want to work
Hallways with hard floors and slamming doors a bit loud sometimes
Everything was spot on clean friendly conveniently located within walking distance to bars and restaurants and the view is amazing.
Check-in was seamless. Room was spotless and the view was gorgeous. I was in room 315. I came back around 9:30pm and my door wouldn't open. I went to the desk, got my key fixed but still wouldn't work. Turns out, the batteries for the lock were dead. The hotel worker called and I waited about 10-15 minutes before being told my door was fixed. When I got to my room, my door was OPEN and no worker was nearby. Being a woman traveling alone, I was terrified but thankfully the room was empty. I found out a little later that the bathroom sink drains very slowly and it almost overflowed onto the floor. Fast forward to 7am after breakfast, I notified the front desk again that I was unable to get into my room and with me only being here one night, this was very inconvenient.
Long story short, I loved the view and staff was nice but the complications were very unnecessary and just enough to make me not come back.
breakfast was poor, runny eggs and burnt sausage. Floor in room was dirty. Pool water was slimy as tho it wasn't shocked in months, whirlpool was broken and the hand rails into the pool and whirlpool where very loose. Night clerk was nice and apologetic about the whirlpool, the day manager was rude and wouldn't even look up from his monitor when i asked for a discount due to the whirlpool being broken
The Wyndam is an average stay at best. It's convenient because of it's location if you want to be in downtown Kenosha, but it's not a great place to stay. The shower curtain was about to fall off the wall. The carpet was frayed in the room. The gym had some equipment but lacked a bench, access to water to drink, and tired equipment. It's overpriced for what you get.
We checked in 45 minutes early and they allowed us early check in.
The only thing is that the tissue box was empty and toilet paper roll was almost empty when we got in.
Loved my stay .the manager is great.got sick and had to check out early.only charged for days o was there
Can't wait to.go back.