I had a good experience, was greeted positively at check-in by Jenny, and my room was clean. Bonus I thought the options at breakfast were great as well. All at a great value. I will be returning when I am in the area again.
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you had a positive check-in experience with Jenny, enjoyed a clean room, and appreciated our breakfast options. It’s great to know you found value in your stay. We look forward to welcoming you back the next time you’re in the area for another enjoyable visit!
4.0分
其他
Weekend getaway
Beds were comfortable. A little dusty. Floors a little dirty, socks were dirty from walking around. Sink cold water didn’t work right.
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酒店回复: Thank you for sharing your experience. We’re happy you found the beds comfortable. We apologize for the dust, dirty floors, and the sink issue you encountered. Your feedback has been shared with our housekeeping and maintenance teams to ensure improvements. We hope to welcome you back soon for an even better stay.
2.0分
家庭亲子
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I think this is probably the worse hotel I’ve stayed in. The water took forever to get warm. When I say forever, I bathed myself and my baby then I got hot after. The bedding was TERRIBLE! So many piss and blood stains. The wash rags had black stains on them. The breakfast was really good and staff was nice but the hotel room itself was a 0/10. Do not recommend.
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酒店回复: Thank you for sharing your feedback regarding your recent stay with us at Comfort Inn & Suites - Kenosha. We genuinely appreciate your insights, as they help us identify areas for improvement.We are truly sorry to hear about the issues you experienced with the water temperature and the condition of the bedding and wash rags. Cleanliness and comfort are top priorities for us, and it is concerning to learn that we fell short in these areas during your visit. Your comments will be addressed with our housekeeping team to ensure that we maintain the high standards our guests expect.On a positive note, we are glad to hear that you enjoyed our breakfast offerings and found our staff to be friendly. We always strive to provide a welcoming atmosphere for our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to provide you with a more satisfactory experience in the future.
5.0分
商务出差
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The staff were great, the breakfast was excellent, well prepared and good quality. I liked the setup of the room. Could not ask for a better place to stay except at my own home. Keep up the good work!!!!!
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酒店回复: Thank you for your outstanding 10-star review! We are thrilled to hear that you had such a wonderful experience at Comfort Inn & Suites - Kenosha. It’s fantastic to know that our staff made a positive impression on you; we take great pride in providing exceptional service.We are delighted that you enjoyed our breakfast offerings and found them to be well-prepared and of high quality. Our culinary team works diligently to ensure that our guests start their day with a satisfying meal.It’s also gratifying to hear that you appreciated the setup of your room. We strive to create a comfortable and inviting atmosphere for our guests, and your feedback confirms that we are on the right track.Thank you once again for your kind words and encouragement. We look forward to welcoming you back in the future!
4.0分
情侣出游
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Room was nice. Bath ceiling had a big crack and looked like it might fall down.
Good shower head. Plenty of parking.
Smell of chemicals for cleaning was very strong and overpowering.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Comfort Inn & Suites - Kenosha. We are glad to hear that you found your room nice and appreciated the quality of the shower head and the ample parking available.We sincerely apologize for the issues you encountered with the bath ceiling and the strong smell of cleaning chemicals. Your observations are invaluable to us, as they help us improve our services and facilities. We are committed to addressing any maintenance concerns to ensure a safe and comfortable environment for our guests.Thank you again for your feedback, and we hope to welcome you back in the future for an even better experience.
5.0分
家庭亲子
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We've now stayed at this location two years in a row and have had an excellent stay both times. The hotel is clean, comfortable, and the room setup is excellent. They have a two-queen bed room set up so it's almost like having two bedrooms with a bathroom in the middle. It's very nice. The breakfast is excellent as well. We will always go back to this hotel when we go to the Kenosha area.
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酒店回复: Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you've chosen to stay at Comfort Inn & Suites - Kenosha for the second consecutive year and that both visits have exceeded your expectations.It’s fantastic to know that you found our hotel clean and comfortable, and that the two-queen bed room setup suited your needs perfectly. We strive to create a welcoming environment that feels like a home away from home. We're also delighted that you enjoyed our breakfast offerings; we aim to provide a variety of delicious options to start your day right.Your loyalty to our hotel means the world to us, and we look forward to welcoming you back on your next trip to the Kenosha area. Thank you once again for your kind words!
4.0分
其他
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The room was nice, the staff were friendly, and the breakfast was ok. It was nothing special, but I wasn't looking for a 5 star hotel. I paid a very reasonable rate for a nice, relaxing overnight stay in a reasonably clean and comfortable room.
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酒店回复: Thank you for taking the time to share your thoughts about your recent stay with us at Comfort Inn & Suites - Kenosha. We're pleased to hear that you found your room nice and comfortable, and that our staff made a positive impression on you with their friendliness. We appreciate your feedback regarding the breakfast. While we strive to provide a satisfying start to the day, we understand that it may not always meet every guest’s expectations. Your comments will help us as we continuously work to enhance our offerings.We’re glad you enjoyed a relaxing overnight stay at a reasonable rate. Your insights are invaluable to us, and we hope to welcome you back for another enjoyable visit in the future.
5.0分
商务出差
Jenny is always nice and geloed me with check in . Close and convient to work and rooms are nice and wel kept and clean
5.0分
其他
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Large rooms, friendly staff and a true buffet breakfast. Sausage, bacon, hash browns, wedge potatoes, biscuits and gravy. the TV guide is on screen only and a little hard to navigate. The bed was comfortable, shower was great. Plenty of dining facilities only minutes away, including Texas Roadhouse. Easy access to the interstate.
总的来说，住得很愉快，不过每个房间的清洁卫生都应该再检查一下。入住时在衣柜里发现了旧袜子，床单上也有污渍，但总而言之，这里还是很适合度假的。
I had a good experience, was greeted positively at check-in by Jenny, and my room was clean. Bonus I thought the options at breakfast were great as well. All at a great value. I will be returning when I am in the area again.
Weekend getaway
Beds were comfortable. A little dusty. Floors a little dirty, socks were dirty from walking around. Sink cold water didn’t work right.
I think this is probably the worse hotel I’ve stayed in. The water took forever to get warm. When I say forever, I bathed myself and my baby then I got hot after. The bedding was TERRIBLE! So many piss and blood stains. The wash rags had black stains on them. The breakfast was really good and staff was nice but the hotel room itself was a 0/10. Do not recommend.
The staff were great, the breakfast was excellent, well prepared and good quality. I liked the setup of the room. Could not ask for a better place to stay except at my own home. Keep up the good work!!!!!
Room was nice. Bath ceiling had a big crack and looked like it might fall down.
Good shower head. Plenty of parking.
Smell of chemicals for cleaning was very strong and overpowering.
We've now stayed at this location two years in a row and have had an excellent stay both times. The hotel is clean, comfortable, and the room setup is excellent. They have a two-queen bed room set up so it's almost like having two bedrooms with a bathroom in the middle. It's very nice. The breakfast is excellent as well. We will always go back to this hotel when we go to the Kenosha area.
The room was nice, the staff were friendly, and the breakfast was ok. It was nothing special, but I wasn't looking for a 5 star hotel. I paid a very reasonable rate for a nice, relaxing overnight stay in a reasonably clean and comfortable room.
Jenny is always nice and geloed me with check in . Close and convient to work and rooms are nice and wel kept and clean
Large rooms, friendly staff and a true buffet breakfast. Sausage, bacon, hash browns, wedge potatoes, biscuits and gravy. the TV guide is on screen only and a little hard to navigate. The bed was comfortable, shower was great. Plenty of dining facilities only minutes away, including Texas Roadhouse. Easy access to the interstate.