Room was not completely clean and sink drained slow. Shabby bathroom fixtures and bowl. Didn’t notice the cans and cups in the corners of the room and the satin on the fold out couch until we went to bed. Not worth the $10 savings. Surrounding hotels are much better.
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酒店回复: Dear Rick, Thank you for sharing your feedback regarding your recent stay . We sincerely apologize for the cleanliness issues you encountered, including the slow-draining sink and the state of the bathroom fixtures. Your comments about the overlooked items in the room are concerning, and we appreciate you bringing this to our attention. We strive to provide a comfortable and welcoming environment for all our guests, and it’s clear we fell short during your visit. Please know that your feedback is invaluable as we work to improve our services and facilities.
3.0分
其他
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Other than when I checked in the staff never spoke to me. Not a hello or how are you. The place seems very old could use a remodel. There was a very distinct smell throughout the entire hotel . Like some kind of food cooking. My room was clean and quiet . Don't think I would stay there again.
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酒店回复: Dear Ralph, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the lack of engagement from our staff during your visit we understand how important a warm welcome is for our guests. Your comments about the hotel's age and the distinct smell are noted, and we will take them into consideration as we strive to enhance our guest experience. We are pleased to hear that your room was clean and quiet, providing you with a restful environment.We appreciate your insights and hope you might reconsider staying with us in the future.
5.0分
其他
The room clean, spacious, and comfortable and the breakfast was good and had lots of options.
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酒店回复: Dear Tracey, Thank you for your wonderful review! We’re thrilled to hear that you found your room clean, spacious, and comfortable. It's great to know that you enjoyed our breakfast options as well. We strive to provide a variety of choices to satisfy all our guests. Your kind words motivate our team to continue delivering excellent service. We look forward to welcoming you back on your next visit!
4.0分
其他
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I had a good experience, was greeted positively at check-in by Jenny, and my room was clean. Bonus I thought the options at breakfast were great as well. All at a great value. I will be returning when I am in the area again.
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you had a positive check-in experience with Jenny, enjoyed a clean room, and appreciated our breakfast options. It’s great to know you found value in your stay. We look forward to welcoming you back the next time you’re in the area for another enjoyable visit!
4.0分
其他
Weekend getaway
Beds were comfortable. A little dusty. Floors a little dirty, socks were dirty from walking around. Sink cold water didn’t work right.
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酒店回复: Thank you for sharing your experience. We’re happy you found the beds comfortable. We apologize for the dust, dirty floors, and the sink issue you encountered. Your feedback has been shared with our housekeeping and maintenance teams to ensure improvements. We hope to welcome you back soon for an even better stay.
5.0分
其他
Staff was friendly. The room was spacious and clean. I would definitely stay there again
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酒店回复: Dear Alida,Thank you for your wonderful review! We are thrilled to hear you found our staff friendly and that you enjoyed the spacious and clean room. Your feedback means a lot to us, and it’s rewarding to know that you would choose to stay with us again. We look forward to welcoming you back for another great experience.
2.0分
家庭亲子
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I think this is probably the worse hotel I’ve stayed in. The water took forever to get warm. When I say forever, I bathed myself and my baby then I got hot after. The bedding was TERRIBLE! So many piss and blood stains. The wash rags had black stains on them. The breakfast was really good and staff was nice but the hotel room itself was a 0/10. Do not recommend.
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酒店回复: Thank you for sharing your feedback regarding your recent stay with us at Comfort Inn & Suites - Kenosha. We genuinely appreciate your insights, as they help us identify areas for improvement.We are truly sorry to hear about the issues you experienced with the water temperature and the condition of the bedding and wash rags. Cleanliness and comfort are top priorities for us, and it is concerning to learn that we fell short in these areas during your visit. Your comments will be addressed with our housekeeping team to ensure that we maintain the high standards our guests expect.On a positive note, we are glad to hear that you enjoyed our breakfast offerings and found our staff to be friendly. We always strive to provide a welcoming atmosphere for our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to provide you with a more satisfactory experience in the future.
5.0分
其他
The facilities overall were great and the proximity to restaurants were also great.
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酒店回复: Dear Ken, Thank you for your wonderful review! We are delighted to hear that you enjoyed our facilities and found our location convenient for exploring nearby restaurants. It's always great to know that our guests appreciate the amenities we provide and the accessibility of dining options. We hope to welcome you back for another exceptional stay in the future!
总的来说，住得很愉快，不过每个房间的清洁卫生都应该再检查一下。入住时在衣柜里发现了旧袜子，床单上也有污渍，但总而言之，这里还是很适合度假的。
我们住了两晚。酒店很棒，价格也很实惠。走廊闻起来很干净。房间干净宽敞，一点也不觉得拥挤！员工非常友好热情，乐于助人。早餐很棒！种类丰富，冷热都有！炒蛋、培根、烤土豆、华夫饼、麦片，还有各种各样的面包。这是一次很棒的体验，下次肯定还会入住！
Room was not completely clean and sink drained slow. Shabby bathroom fixtures and bowl. Didn’t notice the cans and cups in the corners of the room and the satin on the fold out couch until we went to bed. Not worth the $10 savings. Surrounding hotels are much better.
Other than when I checked in the staff never spoke to me. Not a hello or how are you. The place seems very old could use a remodel. There was a very distinct smell throughout the entire hotel . Like some kind of food cooking. My room was clean and quiet . Don't think I would stay there again.
The room clean, spacious, and comfortable and the breakfast was good and had lots of options.
I had a good experience, was greeted positively at check-in by Jenny, and my room was clean. Bonus I thought the options at breakfast were great as well. All at a great value. I will be returning when I am in the area again.
Weekend getaway
Beds were comfortable. A little dusty. Floors a little dirty, socks were dirty from walking around. Sink cold water didn’t work right.
Staff was friendly. The room was spacious and clean. I would definitely stay there again
I think this is probably the worse hotel I’ve stayed in. The water took forever to get warm. When I say forever, I bathed myself and my baby then I got hot after. The bedding was TERRIBLE! So many piss and blood stains. The wash rags had black stains on them. The breakfast was really good and staff was nice but the hotel room itself was a 0/10. Do not recommend.
The facilities overall were great and the proximity to restaurants were also great.