酒店回复: Dear Petra,We feel glad you have liked the Hotel and thank you for spending your Holidays at our Hotel.First of all, our rooms do not have bed linen and therefore we have not accommodated your request.Regarding the air conditioning, each of our rooms has air conditioning and for any problem you should have gone to the reception so that we could see if something was wrong with it.As for the private beach, it is divided into two areas, in the area of the hotel's clients and in the area of external clients, and external clients have it for a fee, so that's why you saw them paying the beach workers.And as for the dirtiness, it is the clients who make it dirty every day, since the beach is cleaned every morning.We welcome you again and wish you all the best!
酒店回复: Dear Mustafa,Thank you very much for sharing your experience with us. We are glad to hear that you found the large double bed comfortable and appreciated the bunk bed for the children. We also appreciate your feedback regarding the room size and lighting, and we will take this into consideration to improve our family rooms. It’s great to know that our staff was attentive and that you enjoyed our private beach and loungers. We’ll also keep working on enhancing our breakfast offering. We’re happy that you found our restaurant better compared to others in the area. We hope to welcome you and your family again soon!
酒店回复: Dear Laurent,Thank you for your feedback. We are happy to hear that you appreciated the kindness of our parking and beach staff. We are sorry for the unpleasant odor in the bathroom and the inconvenience regarding luggage drop-off upon your late morning arrival, but since the check in is at 14:00 , you have to wait the room to be ready so you can check in.We hope to have the chance to welcome you back for a better experience.
4.0分
情侣出游
原文
翻译提供方:Google
住宿体验很棒,员工友好热情,海滩就在酒店门前。早餐还可以,但还可以更好。总体评分 7.5/10
推荐给预算有限的游客。
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酒店回复: Dear Najem,Thank you very much for your kind feedback. We are glad to hear that you had a pleasant stay and found our team friendly and helpful.It is great that you enjoyed the location right by the beach. We appreciate your honest comment about the breakfast – we will definitely look into ways to improve it.We hope to welcome you again in the future.Best regards,
酒店回复: Dear Marco,Thank you for taking the time to share your feedback. We're glad to hear you appreciated our staff's service. However, we sincerely apologize for the discomfort you experienced with the beds and the lack of seating options. Your comments about the balcony and beach cleanliness are concerning, and we take them seriously. We’re committed to improving our facilities and the beach area, and your input will help us make necessary changes. We hope you'll consider giving us another chance in the future.
酒店回复: Dear June,You as a guest have to see the facilities that are included or not at your reservation.On the site you have it that the pool is with additional charge and the price set, also the beach towels with the price set.While for the glasses, we are not a resort but a Hotel and we do not change the glasses for each day.Our best regards!
4.0分
其他
原文
翻译提供方:Google
情侣旅行
员工友善,干净整洁,但早餐有点单调
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酒店回复: Dear Guest,Thank you for your feedback! We are glad to hear that you found our staff friendly and the facilities clean and nice. We appreciate your comment about the breakfast and will take it into consideration as we work to improve and offer more variety. We hope to welcome you back again soon!
酒店回复: Dear Rikke,We feel sorry that you have these bad impressions for the Hotel, but just to inform you that we are not a luxury Hotel, but a 4 Star Hotel with reasonable prices for what we offer. We have additional charges for things we have not mentioned that we have included and this is normal in every Hotel.
酒店还行,但他们没有满足我们的要求(比如,我想要一盏床头灯)。我们订了两个房间,其中一个空调坏了。早餐种类有限。海滩的情况很糟糕。我起得很早,但一直没机会躺在前排,因为负责人收了钱提前预订躺椅。海滩人满为患,而且很可惜,很脏。
我们住了两天。我们一家人租的房间有一张大双人床和一张儿童双层床。我们总体来说很满意,但房间对于一家人来说有点小,有点暗。除此之外,工作人员总体来说还算乐于助人,早餐比较一般。酒店有自己的沙滩和躺椅。餐厅也比附近其他餐厅好。
光与影
浴室没有淋浴间,很不方便,而且很潮湿。早餐一开始根本就不行,无论是规定的时间还是选择,但与接待处沟通后情况有所好转。工作人员基本上不笑,而且相当不友好。风景优美,阳台很棒,地理位置优越,位于市中心
我们很欣赏停车场和海滩工作人员的友好态度。
我们不喜欢浴室里难闻的气味,而且我们上午晚些时候到达,没有办法寄存行李。
前台服务很不周到。
餐厅:食物不错,但数量不足。
住宿体验很棒,员工友好热情,海滩就在酒店门前。早餐还可以,但还可以更好。总体评分 7.5/10
推荐给预算有限的游客。
房间舒适,早餐也不错。海滩很美,还有椅子。不过,毛巾或泳池需要付费。
人很好,但是……
令人愉快且注重服务的员工。有点破旧,但很干净。两间大卧室,床又硬又不舒服。里面没有座位,所以如果你在里面,你必须坐在床上,或者坐在大概 75x160 厘米的小阳台上。当你们三个人并想在晚上玩得开心时,有点不实用。我们在预订住宿之前看到的酒店照片显示有很大的阳台。
私人海滩简直就是一场灾难,沙子上、沙子里、沙子下到处都是垃圾和烟头。这简直太恶心了。海滩上没有垃圾桶。我说过好几次了。在我们回家的前一天,他们拿出了一个垃圾箱并清理了一些垃圾,但没有清理鹬。到目前为止,这种情况在整个地区都是经常发生的。
不推荐
在酒店住了 6 晚。有一个套房,但仍然需要支付所有费用。海滩上的毛巾以及其他人和酒店所描述的使用游泳池的毛巾均需额外付费。使用第一个房间的淋浴和按摩浴缸来淹没地板,因为它像筛子一样漏水。房间里有4个水杯,整个住宿期间没有更换过,因为每次住宿只分发一次。
需要换羽绒被的时候,就直接放在床上,我们就得自己盖上。我觉得这个价格与酒店的品质不太相符。我想我可以每晚 250 欧元获得更好的体验......
情侣旅行
员工友善,干净整洁,但早餐有点单调
破旧的酒店
酒店周围无聊的地方。非常吵闹,床很差,酒店里的所有东西都要额外付费,而且早餐简直太糟糕了。房间里只有一张床、一个衣柜和一个小冰箱。