We came and stayed for our honeymoon and truly had the most wonderful time. The Lemond’s spa experience was wonderful and the services provided were excellent. The resort was very clean and nice and quiet. We liked how relaxing it was. Will definitely be booking again for family vacation and future anniversaries.
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酒店回复: What an honor to welcome you to The Wigwam for your honeymoon getaway! Thank you for mentioning our pampering spa, spotless spaces, and relaxing atmosphere. We're already looking forward to making more memorable moments with you through the years. See you soon!
3.0分
情侣出游
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Very unique property but staff at reception area and restaurant were very unfriendly and unwelcoming.
The room was very spacious but there were two roaches and no amenities other than the shampoo and body wash in the shower area.
Will not return to the Wigwam mainly due to the poor quality of service received from the staff.
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酒店回复: Thank you for sharing your experience with us, as it's helpful to see how we are meeting your needs and where we can improve. We can't help but feel disappointed by your comments regarding our service as providing warm hospitality is how we are known. We will review your feedback and we appreciate your input.
3.0分
其他
When we first got there to check in we wasn’t even great but other guest was we felt that it was very rude
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酒店回复: Chandra, please accept our apologies. At The Wigwam, our aim is to make every guest feel welcomed and valued from the moment you arrive and we're disappointed that we fell short. Our team will be retraining where needed, and we hope you'll return soon so we can offer you the greeting you deserve.
5.0分
其他
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Great family stay
Great family stay!! This isn’t he 3rd time we have stayed here. It’s been great every time. Rooms are big and spacious and always clean and cool to beat the heat.
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酒店回复: We love welcoming you and your family to The Wigwam! Thank you for mentioning our roomy, spotless, comfortable accommodations. We can’t wait to make more memories with you again soon!
5.0分
家庭亲子
Great area to stay with family or friends and enjoy the outside pool environment as well as all hotel amenities! Wonderful & helpful staff😊
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酒店回复: At The Wigwam, we love seeing our guests relax and make lasting memories with family and friends! Thank you for your fantastic feedback and excellent rating. Our team is already looking forward to your next visit!
5.0分
情侣出游
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This is a historic property in Arizona. It has been well maintained. Although it accommodates many guests it still has a cozy feel. The main lobby is so quaint, there are lovely rooms where you can get a drink sit and chat, privately or with others. The pools are wonderful! There was live music at Litchfield's last night and the food was terrific. We have lived in Arizona for 30 years, stayed at many resorts in the Valley, and keep coming back to this one!
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酒店回复: We love hearing from happy guests! Thank you for your wonderful description of our cozy, inviting property, festive atmosphere, and historic charm. There's something special about seeing familiar faces arrive for a well-deserved getaway at The Wigwam, and we can't wait to serve you again soon!
5.0分
其他
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Fantastic
Our stay was fantastic ! Minus a rude waiter but manager took great care of the situation. Beds are so comfortable. Room was spacious. The grounds are green lots of old big trees and grass! Food is good.
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酒店回复: What a thrill to receive your perfect rating! Thank you for your fantastic comments about our relaxing accommodations and lovely property. Our manager will be glad that you felt heard and well cared for. We hope to welcome you back soon to The Wigwam!
4.0分
其他
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Relaxing resort
We had a great stay at the Wigwam Golf Resort in Litchfield, Arizona last weekend. The front desk team was quick and helpful with any requests, and the room service meals were delicious. The pool area was busy but still managed to feel relaxing. The only downside was the room’s cleanliness, which was just okay. I understand the resort is older, but with the beautiful renovations they’ve done, it would be nice if the upkeep matched the upgrades.
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酒店回复: We truly enjoyed welcoming you to The Wigwam, and we love hearing that you enjoyed our beautiful pool and delicious cuisine! Thank you for the feedback about the room. We will be working with the housekeeping team to ensure the rooms are prepared to reflect our very high standards. Please plan another visit soon so we can work to surpass your expectations!
5.0分
家庭亲子
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Property was clean and wonderful, felt safe with my family of us 4 girls traveling together. Very convenient to several places/choice to eat. Close to get anything you may have forgotten to travel with. Restaurant on site was wonderful. Only 1 pool was open when we visited, and it was fine. I do wish the adult pool would have been open though. Next time
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酒店回复: At The Wigwam, guest security is our priority and we’re so glad that you and your family enjoyed a peaceful, relaxing stay! Thank you for mentioning our excellent location, delicious on-site dining, and fun amenities. We look forward to seeing you again soon!
4.0分
其他
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Overall OK
Overall we had a nice time at the Wigwam and loved our room and the restaurants at the resort and just outside of it. The resort grounds are beautiful. The only downside was that the adult pool was closed in the middle of August. This was one of the reasons we chose to stay here for my birthday. So that was a bummer to learn when we arrived. I thought its fine and I could enjoy the pool that was open with the water slides full of kids, but after only 10 mins in the pool I hear a kid say "do you guys know your swimming in my spit, i spit all over there" on top of the pool already being pretty dirty like it hadnt been skimmed in days, so that grossed me out. I know all public pools can be gross but that made just get out. So i didnt even get to enjoy the pool. The staff were very nice and the room service was quick when we requested it. Thank you to them!
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酒店回复: Thank you for choosing The Wigwam for your special birthday getaway! It’s disappointing that your stay coincided with our brief pool closure, and we apologize for your frustration. Our team has enhanced our cleaning to be sure it is fresh and inviting, and we appreciate your feedback. Your kind remarks about our team will make their day, and we hope you’ll return soon so we can work to offer you a flawless experience!
We came and stayed for our honeymoon and truly had the most wonderful time. The Lemond’s spa experience was wonderful and the services provided were excellent. The resort was very clean and nice and quiet. We liked how relaxing it was. Will definitely be booking again for family vacation and future anniversaries.
Very unique property but staff at reception area and restaurant were very unfriendly and unwelcoming.
The room was very spacious but there were two roaches and no amenities other than the shampoo and body wash in the shower area.
Will not return to the Wigwam mainly due to the poor quality of service received from the staff.
When we first got there to check in we wasn’t even great but other guest was we felt that it was very rude
Great family stay
Great family stay!! This isn’t he 3rd time we have stayed here. It’s been great every time. Rooms are big and spacious and always clean and cool to beat the heat.
Great area to stay with family or friends and enjoy the outside pool environment as well as all hotel amenities! Wonderful & helpful staff😊
This is a historic property in Arizona. It has been well maintained. Although it accommodates many guests it still has a cozy feel. The main lobby is so quaint, there are lovely rooms where you can get a drink sit and chat, privately or with others. The pools are wonderful! There was live music at Litchfield's last night and the food was terrific. We have lived in Arizona for 30 years, stayed at many resorts in the Valley, and keep coming back to this one!
Fantastic
Our stay was fantastic ! Minus a rude waiter but manager took great care of the situation. Beds are so comfortable. Room was spacious. The grounds are green lots of old big trees and grass! Food is good.
Relaxing resort
We had a great stay at the Wigwam Golf Resort in Litchfield, Arizona last weekend. The front desk team was quick and helpful with any requests, and the room service meals were delicious. The pool area was busy but still managed to feel relaxing. The only downside was the room’s cleanliness, which was just okay. I understand the resort is older, but with the beautiful renovations they’ve done, it would be nice if the upkeep matched the upgrades.
Property was clean and wonderful, felt safe with my family of us 4 girls traveling together. Very convenient to several places/choice to eat. Close to get anything you may have forgotten to travel with. Restaurant on site was wonderful. Only 1 pool was open when we visited, and it was fine. I do wish the adult pool would have been open though. Next time
Overall OK
Overall we had a nice time at the Wigwam and loved our room and the restaurants at the resort and just outside of it. The resort grounds are beautiful. The only downside was that the adult pool was closed in the middle of August. This was one of the reasons we chose to stay here for my birthday. So that was a bummer to learn when we arrived. I thought its fine and I could enjoy the pool that was open with the water slides full of kids, but after only 10 mins in the pool I hear a kid say "do you guys know your swimming in my spit, i spit all over there" on top of the pool already being pretty dirty like it hadnt been skimmed in days, so that grossed me out. I know all public pools can be gross but that made just get out. So i didnt even get to enjoy the pool. The staff were very nice and the room service was quick when we requested it. Thank you to them!