酒店回复: Your top rating for The Wigwam made our day! Thank you for including us in your travels. We hope to serve you again soon.
5.0分
其他
Everything about the Wigwam was incredible. everyone was nice and helpful and the property was beautiful. I will definitely return for a longer stay.
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酒店回复: What a joy to receive your glowing praise for The Wigwam! Thank you for mentioning our friendly team and lovely grounds. We can’t wait to welcome you back soon!
5.0分
情侣出游
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Beautiful grounds and pool. Quiet, large room, view of the oasis pool…. had a lot of events going on at the resort, and still the staff was very attentive. Best açaí bowl I’ve had for breakfast :) lovely spa. A bit off the beaten path, don’t stay here if you want to be close to everything in Phoenix and Scottsdale, more of a retreat stay.
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酒店回复: It’s wonderful to learn that you enjoyed a relaxing, pleasant experience with us at The Wigwam! Thank you for mentioning our lovely property, spacious accommodations, delicious dining, and pampering spa. Our team is dedicated to exceptional hospitality and we can’t wait to pass your remarks along to them. Please think of us when planning future adventures!
4.0分
其他
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This resort is beautiful. Staff was great, especially at the restaurants. We’d definitely come back but request a different room.
The only downside was the shower in our room flooded the bathroom which was really unpleasant. It seems that the shower door didn’t seal so every shower resulted in standing water in the bathroom. If we stayed any longer than 2 nights it would have been intolerable.
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酒店回复: We’re so glad you enjoyed staying with us at The Wigwam! Our team will appreciate your fantastic praise for their attentive service. Your comments will be shared with our maintenance team to see how we can make the shower more usable. We look forward to welcoming you back soon so you can enjoy the perfect experience you deserve!
5.0分
情侣出游
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Every staff member that we had contact with was extremely friendly and helpful. Room was very clean and very nice. Room service menu was great with yummy selections. Breakfast at the golf course was delicious!
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酒店回复: We're so excited to hear that your experience at The Wigwam was everything you hoped for and more! Thank you for giving us your top rating. We hope our delicious dining, warm hospitality, and commitment to cleanliness bring you back soon!
5.0分
其他
The mini suite is amazing. The Wigwam grounds are fantastic. The historical items in the lobby are great.
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酒店回复: How wonderful to know that you enjoyed staying with us at The Wigwam! Our rich history adds to our unique hospitality and we're happy that you appreciated our compelling display. We look forward to serving you again soon!
5.0分
情侣出游
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We came and stayed for our honeymoon and truly had the most wonderful time. The Lemond’s spa experience was wonderful and the services provided were excellent. The resort was very clean and nice and quiet. We liked how relaxing it was. Will definitely be booking again for family vacation and future anniversaries.
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酒店回复: What an honor to welcome you to The Wigwam for your honeymoon getaway! Thank you for mentioning our pampering spa, spotless spaces, and relaxing atmosphere. We're already looking forward to making more memorable moments with you through the years. See you soon!
3.0分
情侣出游
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Very unique property but staff at reception area and restaurant were very unfriendly and unwelcoming.
The room was very spacious but there were two roaches and no amenities other than the shampoo and body wash in the shower area.
Will not return to the Wigwam mainly due to the poor quality of service received from the staff.
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酒店回复: Thank you for sharing your experience with us, as it's helpful to see how we are meeting your needs and where we can improve. We can't help but feel disappointed by your comments regarding our service as providing warm hospitality is how we are known. We will review your feedback and we appreciate your input.
3.0分
其他
When we first got there to check in we wasn’t even great but other guest was we felt that it was very rude
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酒店回复: Chandra, please accept our apologies. At The Wigwam, our aim is to make every guest feel welcomed and valued from the moment you arrive and we're disappointed that we fell short. Our team will be retraining where needed, and we hope you'll return soon so we can offer you the greeting you deserve.
5.0分
其他
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Great family stay
Great family stay!! This isn’t he 3rd time we have stayed here. It’s been great every time. Rooms are big and spacious and always clean and cool to beat the heat.
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酒店回复: We love welcoming you and your family to The Wigwam! Thank you for mentioning our roomy, spotless, comfortable accommodations. We can’t wait to make more memories with you again soon!
好的
Everything about the Wigwam was incredible. everyone was nice and helpful and the property was beautiful. I will definitely return for a longer stay.
Beautiful grounds and pool. Quiet, large room, view of the oasis pool…. had a lot of events going on at the resort, and still the staff was very attentive. Best açaí bowl I’ve had for breakfast :) lovely spa. A bit off the beaten path, don’t stay here if you want to be close to everything in Phoenix and Scottsdale, more of a retreat stay.
This resort is beautiful. Staff was great, especially at the restaurants. We’d definitely come back but request a different room.
The only downside was the shower in our room flooded the bathroom which was really unpleasant. It seems that the shower door didn’t seal so every shower resulted in standing water in the bathroom. If we stayed any longer than 2 nights it would have been intolerable.
Every staff member that we had contact with was extremely friendly and helpful. Room was very clean and very nice. Room service menu was great with yummy selections. Breakfast at the golf course was delicious!
The mini suite is amazing. The Wigwam grounds are fantastic. The historical items in the lobby are great.
We came and stayed for our honeymoon and truly had the most wonderful time. The Lemond’s spa experience was wonderful and the services provided were excellent. The resort was very clean and nice and quiet. We liked how relaxing it was. Will definitely be booking again for family vacation and future anniversaries.
Very unique property but staff at reception area and restaurant were very unfriendly and unwelcoming.
The room was very spacious but there were two roaches and no amenities other than the shampoo and body wash in the shower area.
Will not return to the Wigwam mainly due to the poor quality of service received from the staff.
When we first got there to check in we wasn’t even great but other guest was we felt that it was very rude
Great family stay
Great family stay!! This isn’t he 3rd time we have stayed here. It’s been great every time. Rooms are big and spacious and always clean and cool to beat the heat.