酒店回复: Thank you for such a great rating of the Holiday Inn Express Lethbridge SE. Our 'excellent breakfast' helps get our guest's day off to a great start with a wide selection of offerings. We do look forward to having you back again as our guest in the very near future.
5.0分
其他
The staff were so friendly and helpful. The rooms were well kept and clean. Breakfast was delicious ! Hot tub was great.
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酒店回复: Thank you for your great review of our property the Holiday Inn Express Lethbridge! We look forward to having you stay with us again in the near future!
4.0分
其他
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Hot tub and pool were great, room was clean but the sheets had lots of lint. 5:30am and the diesel truck boys roar the area to life with zero regard of other humans, the tires squeal, the engines scream and each green light is a drag race. Will never stay in that area of town again
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酒店回复: Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed our pool, hot tub, and found your room clean. However, we’re very sorry to learn about the lint on your sheets and the noise disturbances during your stay. This is certainly not the restful experience we want for our guests.We appreciate your feedback as it helps us improve both our housekeeping standards and communication about the local environment. While we can’t control external traffic, we’ll ensure our team looks into room placement options to better support guests seeking quieter stays.We hope you might consider giving us another opportunity to provide you with a more comfortable and relaxing experience in the future.
5.0分
情侣出游
This was a great stay. The hotel was clean, bed was comfortable and the breakfast was excellent.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay with us. We’d love to welcome you back anytime!"
5.0分
情侣出游
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Hotel was very clean and everything was easy to find and access. Room was spotless, we were very impr4essed. Rohit, who checked us in, was very friendly and helpful and made us feel right at home. Complimentary breakfast was delicious as well with so many options. I highly recommend staying here.
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酒店回复: Thank you for the fantastic rating of your stay at the Holiday Inn Express Lethbridge SE! We're so glad to hear you had a great experience. I will pass along the kind words with Rohit and I am sure he will truly appreciates the recognition for his efforts. We look forward to welcoming you back again soon!
4.0分
其他
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This is my favorite place to stay in Lethbridge. Rooms are vary clean. Staff it great. Lots of parking if you have a work truck. Breakfast has a great solution.
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酒店回复: Thank you for your kind words and for making us your go-to place to stay in Lethbridge! We're thrilled to hear you enjoy our clean rooms, friendly team, and satisfying breakfast options. It's always a pleasure to welcome you, and we look forward to seeing you again soon!
3.0分
商务出差
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Fire alarm went off at 2:30 am for no apparent reason. Went off for 10 good minutes. No one addressed that at the time of check out. Staffer at night said they have no clue why it went off.
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酒店回复: Dear Rajdeep,Thank you for choosing Holiday Inn Express Lethbridge.Thank you for sharing your experience with us. We sincerely apologize for the disturbance caused by the fire alarm during your stay. We understand how frustrating it must have been, especially in the middle of the night.Please know that our fire alarm system is designed to prioritize the safety of all guests, and while there may not have been a visible issue at the time, it activates in response to potential hazards. We’re currently reviewing the incident to ensure appropriate follow-up and communication moving forward.We also apologize that this was not addressed during your checkout, and we appreciate you bringing it to our attention. Your feedback helps us improve both our service and response procedures.We hope to have the opportunity to provide you with a smoother experience in the future.Best regards,Holiday Inn Express Lethbridge
3.0分
情侣出游
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It was an average place to stay. No where to walk after long day of driving. Cleaning staff were in a hurry to clean our room and stationed right outside our door in the morning which prevented us from using the luggage cart. However continental breakfast was great.
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酒店回复: Thank you for the review of our property the Holiday Inn Express SE Lethbridge.
5.0分
商务出差
I was particularly happy with the front desk service. They were incredibly kind and helpful to me after i initially had trouble checking in. very grateful!!
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酒店回复: Thank you for such a great rating of the Holiday Inn Express Lethbridge SE. I have passed along your kudos to my front desk team and thank you for taking notice of the great job that they do. We do look forward to having you back again as our guest in the very near future.
位置很好。这是莱斯布里奇一家崭新又干净的酒店。前台服务很棒。
单人
早餐很棒
The staff were so friendly and helpful. The rooms were well kept and clean. Breakfast was delicious ! Hot tub was great.
Hot tub and pool were great, room was clean but the sheets had lots of lint. 5:30am and the diesel truck boys roar the area to life with zero regard of other humans, the tires squeal, the engines scream and each green light is a drag race. Will never stay in that area of town again
This was a great stay. The hotel was clean, bed was comfortable and the breakfast was excellent.
Hotel was very clean and everything was easy to find and access. Room was spotless, we were very impr4essed. Rohit, who checked us in, was very friendly and helpful and made us feel right at home. Complimentary breakfast was delicious as well with so many options. I highly recommend staying here.
This is my favorite place to stay in Lethbridge. Rooms are vary clean. Staff it great. Lots of parking if you have a work truck. Breakfast has a great solution.
Fire alarm went off at 2:30 am for no apparent reason. Went off for 10 good minutes. No one addressed that at the time of check out. Staffer at night said they have no clue why it went off.
It was an average place to stay. No where to walk after long day of driving. Cleaning staff were in a hurry to clean our room and stationed right outside our door in the morning which prevented us from using the luggage cart. However continental breakfast was great.
I was particularly happy with the front desk service. They were incredibly kind and helpful to me after i initially had trouble checking in. very grateful!!