酒店回复: Hi Valeria, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
靠近高速公路,对宠物友好,制冰机很近,也靠近购物中心。
服务很好
考虑到价格,我觉得很棒。
吃饭不成问题。
地理位置优越,是观光游览的理想下榻之处。
我们到达时房间里有蟑螂,我们报告了此事,他们给我们换了房间,但新房间里也有很多蟑螂,所有房间都蟑螂成灾,工作人员明明知道却什么也不做。
对于家庭来说,这是一个糟糕的选择
毯子脏兮兮的,破了个洞,还有烟头烫的痕迹,浴室里有蟑螂,床垫非常不舒服。门很脏,有污渍。
说实话,这家酒店唯一的优点就是地理位置,但酒店虽然看起来很干净,却有很多蟑螂;真是太糟糕了。
令人恐惧
清晨噪音很大,桌子底下有卫生纸,房间里有香烟味,邻居的客人在抽烟,还有一只小动物在床上咬了我(照片)
太脏了,而且蟑螂太多,需要锯掉。
虽然房间是无烟的,但是有烟味,我们得买空气清新剂来稍微改善一下气味,昨晚蟑螂很多,我们不得不把衣服放在门上,以免它们再进来
我觉得一切都很好