酒店回复: Hi Juan, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie#team6
酒店回复: Hi Valeria, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
靠近高速公路，对宠物友好，制冰机很近，也靠近购物中心。
服务很好
考虑到价格，我觉得很棒。
吃饭不成问题。
地理位置优越，是观光游览的理想下榻之处。
对于家庭来说，这是一个糟糕的选择
毯子脏兮兮的，破了个洞，还有烟头烫的痕迹，浴室里有蟑螂，床垫非常不舒服。门很脏，有污渍。
令人恐惧
清晨噪音很大，桌子底下有卫生纸，房间里有香烟味，邻居的客人在抽烟，还有一只小动物在床上咬了我（照片）
惨不忍睹
我们到达时，房间很脏，梳妆台上有垃圾袋，床铺没有整理，有烟味。接待处的人告诉我们，这是他唯一的房间，我们应该向********申请退款，我们不得不去另一家酒店换一个房间，进行同样的申请
虽然房间是无烟的，但是有烟味，我们得买空气清新剂来稍微改善一下气味，昨晚蟑螂很多，我们不得不把衣服放在门上，以免它们再进来
我觉得一切都很好
位置很好
地方好又经济