酒店回复: Dear Guest, thank you for your lovely review. We appreciate your words towards our location and style. We are very looking forward to hosting you very soon. Wishing you a good day.Kind regards,David Foschi, General Manager
酒店回复: Dear Guest, thank you for your kind comments. We’re pleased to hear that you enjoyed your stay and appreciated the cleanliness and maintenance of your room. It's also great to know that you enjoyed the cleanliness and brightness of the marble bathroom and bathtub. We are also delighted to know that our service met your expectations.Looking forward to welcoming you again at the Bernini Palace, best regards, David Foschi, General Manager
酒店回复: Dear Guest, thank you for your kind review. We're delighted to hear that you found our hotel comfortable and well-organized. It’s great to know you appreciated the chocolates, the layout, and our service. Our team is always happy to assist with taxi arrangements or any other needs. Looking forward to welcoming you again at the Bernini Palace hotel for your next visit in Florence. Kind regards, David Foschi, General ManagerWe truly appreciate your kind words and look forward to welcoming you back if you have the chance to visit again!Best regards,
5.0分
高级房
情侣出游
原文
翻译由AI提供
一次非常完美的入住体验！服务一流，地理位置绝佳！
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酒店回复: 尊敬的客人，感谢您的精彩评论。我们很高兴听到您入住愉快，并赞赏我们优质的服务和优越的地理位置。我们期待再次欢迎您，此致，总经理 David Foschi
酒店回复: Dear Guest, thank you for your review. We are glade to read your words. We appreciate that you enjoy your stay with us and the location. We are very looking forward to hosting you very soon. Wishing you a good day.Kind regards,David Foschi, General Manager
地理位置非常满意，停车服务到位。早餐厅超过了500年历史，这是具有历史价值的一栋房子，从大堂到房间都有历史的痕迹。
酒店位于领主广场，地段非常优越。但餐厅的服务是近几年遇见最糟糕的，首先早餐就非常一般，服务员你不叫她永远不会来收拾盘子，实在无法忍受这种服务饭没结束就投诉了，只能说管理人员还是很重视的，下午回酒店就在大堂等我，立刻前来询问情况，最后一盒巧克力作为心意，后面两天至少会及时来收拾餐桌了。不过年初佛罗伦萨另一家酒店早餐厅也是无法评说，这十年城市服务下滑太快了。
对房间非常满意，虽然年代已久，但维护保养不错。卫生间大理石以及浴缸都很干净明亮。
服务非常好，有求必应
以后还会再来！
挺方便的 酒店里面设置也很好 会送一些晚安巧克力 巧克力 布置也很好 服务也很好 会帮忙叫车 下次有机会的还会再过来呢
一次非常完美的入住体验！服务一流，地理位置绝佳！
酒店地理位置绝佳，身处市中心，步行即可到达所有景点和博物馆。酒店员工也非常有礼貌、友善且乐于助人。
不过，我们对最后一天的床单有些失望，虽然它可能就是那种颜色，但呈现出泛黄的感觉，让人觉得旧旧的、不那么干净。因为我们已经习惯了几乎所有酒店都使用纯白色的床品，所以这一点让我们有点不适应。此外，我们把车交给代客泊车后，发现里程表上多了140公里。尽管这是一辆租来的车，不算什么大问题，但还是让人感觉不太舒服。
圣诞节送的小礼物
酒店很有历史感，在老城区，位置非常好，离各主要景点步行5分钟，本次入住的跃层双卧双卫生间两张大床，比较舒适，性价比还行，早餐一般
位置好，服务棒，厚重历史的酒店，强烈推荐！
很满意，就在领主广场边上，旧楼改造，但服务，装修都上档次