酒店回复: Dear Guest,
Thank you for the feedback regarding your visit to Lemon Tree Premier - 2, Leisure Valley, Gurugram. I am happy to hear that you had a comfortable stay with us.
We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on.
We look forward to welcoming you back soon.
When you decide to visit us next, I will be happy to handle the arrangements personally.
Best Regards,
Hotel General Manager
Lemon Tree Premier - 2, Leisure Valley, Gurugram
Lemon Tree Hotels
10,000+ rooms. 110+ hotels
I visit second Time & I really Enjoy much Again, Also Mng Buffet & Staff Here is Really Gud, will visit Again For Sure, Gud Experience
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酒店回复: Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Premier - 2, Leisure Valley, Gurugram. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, please mail me at gm.pgn2@lemontreehotels.com and I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Premier - 2, Leisure Valley, Gurugram Lemon Tree Hotels 10,000+ rooms. 110+ hotels
5.0分
朋友出游
The ambiance of lobby was amazing. Fo staff very kind and supportive.buffet breakfast was impressive . Overall kudos to lemon management.
5.0分
商务出差
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Had a wonderfull experience in lemontree staff is really nice specially From FNB Mr Vikas he was very attentive over in the restaurnt quite good well behaved person nd taking good care of customer nd in front iffuce Mr pratham was very attentive ***** with mr rajit who has made my stay smooth nd awesome Will visit soon
酒店非常干净,服务非常好
很吵, 周围好像很多酒吧。
Wi-Fi 只能连接两个手机
退房我等20分钟了。 前面人才三个人
非常不错的体验
蛮烂的,饭店前都会积水
典型的柠檬树高级酒店。房间宽敞,配有书桌和宽敞的淋浴间,一切都略显陈旧,但还算不错。酒店所在街区餐厅和俱乐部林立,周末会更加热闹喧嚣。距离机场半小时车程。
我于 2023 年 9 月出差入住 Lemontree Premier 2。 不幸的是,我的经历非常糟糕,在任何情况下都不能推荐这家酒店。 第一点:机场的出租车接送不起作用。所订购的接送服务无法在现场领取。必须重复给酒店打电话四次,直到有人接听电话。出租车应该来了。经过 30 分钟的犹豫之后,我自己安排了出租车。 要点2:办理入住时准备不充分:订了两间房,每人一人。 *** 给我们办理了一间房间。我们还得认领第二个。 *** 似乎毫无准备并且不知所措。英语沟通不流利。 第三点:就清洁度和技术维护状况而言,这个房间是我见过的最差的房间之一。到处都是肮脏的角落。浴室的状况非常糟糕:水不能用! (它显然是在夜间运行的。) 第二天早上,有几分钟的棕色液体从水龙头中流出,因此***厌恶接触它。 第4点:酒店的一般技术状况。 : 贫穷的。在许多地方(例如走廊、电梯)*** 可以看到明显的磨损迹象和需要维护的迹象。 要点5:酒店位于热闹地区,靠近聚会区。如果***想出去的话,这很实用,但在我们访问期间,至少有3-4只流浪狗在酒店门口闲逛。 .可能酒店本身对此也无能为力。然而,当***走到前门时,***应该意识到这一点,而且这可能并不完全安全。有些酒店里没有野狗出没。 第六点:自助餐看起来不太吸引人。事情就是这样。我们点的咖啡是从完全堵塞的全自动咖啡机中一滴一滴滴下来的。然后将杯中1厘米的咖啡加满热水,制成类似咖啡的东西。当被问及此事时,工作人员表示:***意识到咖啡机完全堵塞了! 我原本计划在这家酒店住 3 晚。然而,由于上述情况,我在第一晚之后就提前结束了住宿——特别是因为房间和早餐的条件以及明显糟糕的卫生状况。 在提前退房期间 - 由于我的合理批评 - *** 然后试图收取剩余两晚的取消费 - 当然,我以尖锐的批评拒绝了这一点。 柠檬树——对我来说再也不会了。
柠檬树酒店:卓越的服务、令人愉悦的客房、诱人的美食、焕发活力的设施。一次真正令人难忘的静修,超出了预期。强烈推荐!厨房工作人员 Rohan 很好而且很有礼貌。
I visit second Time & I really Enjoy much Again, Also Mng Buffet & Staff Here is Really Gud, will visit Again For Sure, Gud Experience
The ambiance of lobby was amazing. Fo staff very kind and supportive.buffet breakfast was impressive . Overall kudos to lemon management.
Had a wonderfull experience in lemontree staff is really nice specially From FNB Mr Vikas he was very attentive over in the restaurnt quite good well behaved person nd taking good care of customer nd in front iffuce Mr pratham was very attentive ***** with mr rajit who has made my stay smooth nd awesome Will visit soon