The sheets were dirty & dingy looking. The rule of no breakfast food in the rooms is crazy also, some ppl don't like to be around ppl like that, nor sit with alot of ppl to eat, I know i don't want to sit around ppl that eat with their mouth wide open chewing their food, smacking their lips, & or ppl that don't have table manners. I will not be returning to your hotel, first time & last time. We actually checked out last night & would have checked out yesterday morning after being woke up @ 7 am after the fire alarm but was @ the hospital all day because of the anxiety attack I had being woke up from the alarm.
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酒店回复: Dear Guest,We sincerely apologize for the issues you experienced, including the condition of the sheets, our breakfast policy, and the disturbance from the fire alarm. We deeply regret the anxiety it caused and truly appreciate your feedback, which will help us improve the comfort and experience for future guests.Sincerely,GM
5.0分
家庭亲子
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Nice property in a perfect location. Rooms are nice and very comfortable bed. Pool was small and the water didn't seem clean. The hot tub was gone/under repair.
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酒店回复: Dear Guest,Thank you for staying with us and sharing your feedback. We’re glad you enjoyed our property, location, and comfortable rooms. We apologize for the pool and hot tub issues and appreciate your understanding as we work on improvements to enhance our guests’ experience.Sincerely,GM
5.0分
情侣出游
The staff provided excellent service with great professionalism and kindness. The room was clean and comfy. I'd definitely come back.
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酒店回复: Dear Guest,Thank you for your kind words! We’re delighted to hear that you enjoyed our service and found your room comfortable. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit.Sincerely,GM
5.0分
其他
Very clean with a very professional staff. Nice little continental breakfast room was really nice for the price. Highly recommend.
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酒店回复: Dear Guest,Thank you so much for your kind words! We’re glad you enjoyed your stay, found everything clean, and appreciated our staff’s professionalism. It’s wonderful to hear you enjoyed the breakfast and felt you received great value. We truly appreciate your recommendation and look forward to welcoming you again!
4.0分
其他
Room was acceptably clean, pull-out bed was about as thick as a sponge however and only half as comfortable
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酒店回复: Dear Guest,“The room was acceptably clean, but the pull-out bed left much to be desired—it was about as thick as a sponge and only half as comfortable.”Sincerely,GM
4.0分
其他
This was a descent hotel to stay. The hot tub is not working but other than that it met our needs for the 2 days we were there.
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酒店回复: Dear Guest,“Thank you for your feedback. We’re glad our hotel met your needs during your stay. We apologize for the hot tub not being in service and appreciate your understanding as we work on improvements.”Sincerely,GM
3.0分
其他
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Charge $100 deposit but no notice.
Room overall was not bad. There was a sign on the elevator that it was out of service when we checked in but was removed shortly afterward as it was just fixed. Would love that the hotel would mention before you book the room, that there is a $100.00 deposit that is due when you check in and if you pay in cash will get reimbursed when you check out, but pay with card will take a few days to refund. If known this would notbhave stayed as it cut into our vacation funds and $100 does not go a long ways anymore.
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酒店回复: Dear Guest, We’re sorry for the inconvenience you experienced during your stay. Your feedback is important to us, and we’ll work on improving for the future. Sincerely, GM
2.0分
其他
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Be Careful!!!
the room we had was terrible and needed updated. The sofa couch we had was an old spring mattress that smelled like pee, the bottom side of the mattress was very brown!!! and wet
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酒店回复: Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are very important to us, and we regret that we fell short. Please know that your feedback is valued, and we are taking steps to address the issues so we can serve you better in the future.Sincerely,GM
5.0分
其他
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Great location - nice hotel
Hotel was in great location- super clean but hot tub wasn’t working. Otherwise staff was very friendly and helpful. Room was quiet and spacious. Will stay again.
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酒店回复: Dear Guest,Thank you for your kind review. We’re glad you enjoyed the location, cleanliness, and spacious comfort of your room, as well as our friendly staff. We do apologize for the hot tub not working during your stay and appreciate your understanding. We look forward to welcoming you back again soon!Sincerely,GM
2.0分
其他
Property needs tore down. They have done some remodeling, but it is still a pretty dirty, dingy hotel.
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酒店回复: Dear Guest,We’re very sorry to hear that your experience did not meet expectations. While we’ve made updates, it’s clear we fell short in providing a clean and comfortable environment. Your feedback is valuable, and we will use it to focus on improving the property for future guests.Sincerely,GM
The sheets were dirty & dingy looking. The rule of no breakfast food in the rooms is crazy also, some ppl don't like to be around ppl like that, nor sit with alot of ppl to eat, I know i don't want to sit around ppl that eat with their mouth wide open chewing their food, smacking their lips, & or ppl that don't have table manners. I will not be returning to your hotel, first time & last time. We actually checked out last night & would have checked out yesterday morning after being woke up @ 7 am after the fire alarm but was @ the hospital all day because of the anxiety attack I had being woke up from the alarm.
Nice property in a perfect location. Rooms are nice and very comfortable bed. Pool was small and the water didn't seem clean. The hot tub was gone/under repair.
The staff provided excellent service with great professionalism and kindness. The room was clean and comfy. I'd definitely come back.
Very clean with a very professional staff. Nice little continental breakfast room was really nice for the price. Highly recommend.
Room was acceptably clean, pull-out bed was about as thick as a sponge however and only half as comfortable
This was a descent hotel to stay. The hot tub is not working but other than that it met our needs for the 2 days we were there.
Charge $100 deposit but no notice.
Room overall was not bad. There was a sign on the elevator that it was out of service when we checked in but was removed shortly afterward as it was just fixed. Would love that the hotel would mention before you book the room, that there is a $100.00 deposit that is due when you check in and if you pay in cash will get reimbursed when you check out, but pay with card will take a few days to refund. If known this would notbhave stayed as it cut into our vacation funds and $100 does not go a long ways anymore.
Be Careful!!!
the room we had was terrible and needed updated. The sofa couch we had was an old spring mattress that smelled like pee, the bottom side of the mattress was very brown!!! and wet
Great location - nice hotel
Hotel was in great location- super clean but hot tub wasn’t working. Otherwise staff was very friendly and helpful. Room was quiet and spacious. Will stay again.
Property needs tore down. They have done some remodeling, but it is still a pretty dirty, dingy hotel.