Everything was pretty good. They need a new key card system. Our card deactivated almost every day. Simple walk to the front desk to fix it though
5.0分
其他
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All aroumd very clean everyone was nice and helpful i do wish the beds were more comfortable we had two queens im sure the king beds are better but overall would definitely stay again
5.0分
其他
It was a terrific price compared to other hotels in the area.
The staff was good and the hotel was well kept.
The free breakfast made it an even better value.
1.0分
其他
We were unable to stay here because they had a no pets policy. I want a refund from you. They told me I had to get the refund from you.
4.0分
其他
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Everyone/everything was great, especially Heather. However the breakfast was really bad. This place offers a great price but I would pay more to stay some where with better breakfast. I would also come back and stay just for Heather. She was great with my mom and aunt during a time of grieving.
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酒店回复: Dear Ashley,Thank you so much for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. We deeply appreciate and value your feedback. It was such a pleasure meeting you and your wonderful family during your visit. I want to extend my sincerest apologies for any inconvenience caused by the breakfast. Please rest assured that we will thoroughly evaluate your concerns and make the necessary improvements to ensure a better experience for all future guests. Your kind compliments and thoughtful recommendations will be shared with our team and serve as a source of motivation as we continue to strive for excellence in our service.Your loyalty means the world to us, and we look forward to welcoming you back soon. We hope to have the opportunity to provide you with an even better experience during your next visit!Warm regards, Heather Morgan Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
5.0分
其他
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The entire property was clean and well kept. The lobby was very nice and perfect to sit and talk. Breakfast was ok but the location was great. The little downtown area is a 10 minute walk.
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酒店回复: Dear Guest,Thank you so much for sharing your thoughts through our online survey about your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN.We deeply value and appreciate your feedback. Your kind words will be shared with our team to inspire and motivate us as we continue striving to enhance the quality of our services. It is always a delight to receive such positive comments.Your loyalty means the world to us. We look forward to welcoming you back again soon!Warm regards,Heather Morgan Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
4.0分
其他
The room was comfortable and cleaned!! The only issues was the pool to cold..even was indoors..
But very friendly staff..and services will be back again!!
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酒店回复: Dear Deloris,Thank you for taking the time to complete our online survey regarding your recent stay at the Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN.On behalf of our entire team, I sincerely apologize for not exceeding your expectations regarding the pool temperature. Due to the local senior center's aerobic classes held twice a week, the Arthritis Foundation requires us to maintain the pool temperature at 84 degrees.We appreciate your feedback and will use it to make improvements to ensure exceptional guest experiences in the future.We look forward to the opportunity to host you again and provide a more satisfying stay.Sincerely,Heather Morgan Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
5.0分
其他
Very friendly and accommodating staff. Clean room. Very hot, good breakfast! Great place to stay!
4.0分
其他
Great staff. Room was pretty good. Pool looked a little dirty but it was inside with poor lighting so i could be wrong.
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酒店回复: Dear Michael, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the pool lighting. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Heather MorganCountry Inn & Suites by Radisson, Jonesborough-Johnson City West, TN
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Everything was pretty good. They need a new key card system. Our card deactivated almost every day. Simple walk to the front desk to fix it though
All aroumd very clean everyone was nice and helpful i do wish the beds were more comfortable we had two queens im sure the king beds are better but overall would definitely stay again
It was a terrific price compared to other hotels in the area.
The staff was good and the hotel was well kept.
The free breakfast made it an even better value.
We were unable to stay here because they had a no pets policy. I want a refund from you. They told me I had to get the refund from you.
Everyone/everything was great, especially Heather. However the breakfast was really bad. This place offers a great price but I would pay more to stay some where with better breakfast. I would also come back and stay just for Heather. She was great with my mom and aunt during a time of grieving.
The entire property was clean and well kept. The lobby was very nice and perfect to sit and talk. Breakfast was ok but the location was great. The little downtown area is a 10 minute walk.
The room was comfortable and cleaned!! The only issues was the pool to cold..even was indoors..
But very friendly staff..and services will be back again!!
Very friendly and accommodating staff. Clean room. Very hot, good breakfast! Great place to stay!
Great staff. Room was pretty good. Pool looked a little dirty but it was inside with poor lighting so i could be wrong.