酒店回复: Thank you for sharing your experience. We sincerely apologize for the inconsistencies in service and the maintenance issues you encountered. Providing a comfortable and well-maintained environment for our guests is our priority, and we regret that we fell short during your stay. Your feedback regarding the bathroom and breakfast offerings is valuable, and we will address these concerns with our team to ensure improvements are made. We appreciate your honest review and hope to have the opportunity to provide a better experience in the future. Safe travels!
酒店回复: Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We understand how important a comfortable and well-maintained environment is, and we regret that the condition of the furnishings and bedding fell short.Your comments are valuable to us, and we will be reviewing them with our team to ensure improvements are made. We appreciate you choosing our hotel and hope to have the opportunity to provide you with a more comfortable experience in the future.
3.0分
商务出差
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Room a bit out dated. Not the cleanest. Staff was nice.
Security was lax. Seemed under staffed.
Molding in my room was falling off and furnishings were outdated. Rooms need an update and deep cleaning. Over all, served it’s purpose for a stay, but security for especially a person traveling alone, not familiar with the area needs improvement due to the location in a warehouse complex. The staff couldn’t have been nicer. They seem to be doing several different tasks at the hotel and running the front desk in between tasks. Need a designated front desk person so the staff don’t get pulled away from what they are doing to help guests.
Staff was great helpful and hard working.
Entry to hotel needs automatic doors to enter when your juggling luggage, entering and exiting would be a bit smoother.
This is the first hotel I’ve ever been to that ID was never asked for upon checking in.
Over all, the stay was fine, staff was very nice and coffee and continental breakfast was a bonus. Bed and towels fresh every day.
1.0分
情侣出游
placed smelled so bad that we left after checking in. air conditioning could not cool the room
4.0分
家庭亲子
The one and only crib/pack and play that the property had was "broken," but luckily I was able to go buy one to use.
3.0分
家庭亲子
Staff was very friendly. The hotel is very dated and had some cosmetic structure issues in the rooms.
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酒店回复: Thank you for sharing your experience with us. While we're truly glad to hear our staff made a positive impression, we’re sorry to learn that the condition of the room didn’t meet expectations. We understand how important a comfortable and well-maintained environment is, and your feedback helps us identify areas that need attention. We're committed to making improvements and appreciate you taking the time to let us know.
4.0分
情侣出游
It was a nice place to stay, we would stay again, although the room needed some cosmetic updates. Wall were dirty.
酒店回复: Thank you for staying with us.
2.0分
商务出差
Would avoid if possible.
Rough stay for sure. Room was not well kept. Dirt and stains on the walls. Room smelled like urine
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酒店回复: I'm truly sorry to hear about your experience—it’s deeply concerning and far from the standards we aim to uphold. No guest should ever encounter a room in that condition, and we sincerely regret the discomfort and disappointment it caused. Your comments have been shared with our housekeeping and management teams for immediate review and corrective action. We appreciate you bringing this to our attention and hope you'll consider giving us another opportunity to provide the quality stay you deserve.
我们在这里住过好几次了，这家酒店确实有点显旧了。
很一般的便宜酒店
前台有人的时候，他们很友好，乐于助人。有时你找不到人。浴室里有些瓷砖一碰就掉了，马桶密封性也不好。你坐下起身的时候，马桶会移动，发出很大的噪音。说他们提供早餐，真是夸张。幸好附近还有餐厅。我不会再住那里了。
“期望更高”
这家酒店确实需要升级。家具很旧，靠窗座位的坐垫也磨损严重。床垫又硬又不舒服。考虑到这是温德姆旗下的酒店，我本来就希望它能升级一下。
Room a bit out dated. Not the cleanest. Staff was nice.
Security was lax. Seemed under staffed.
Molding in my room was falling off and furnishings were outdated. Rooms need an update and deep cleaning. Over all, served it’s purpose for a stay, but security for especially a person traveling alone, not familiar with the area needs improvement due to the location in a warehouse complex. The staff couldn’t have been nicer. They seem to be doing several different tasks at the hotel and running the front desk in between tasks. Need a designated front desk person so the staff don’t get pulled away from what they are doing to help guests.
Staff was great helpful and hard working.
Entry to hotel needs automatic doors to enter when your juggling luggage, entering and exiting would be a bit smoother.
This is the first hotel I’ve ever been to that ID was never asked for upon checking in.
Over all, the stay was fine, staff was very nice and coffee and continental breakfast was a bonus. Bed and towels fresh every day.
placed smelled so bad that we left after checking in. air conditioning could not cool the room
The one and only crib/pack and play that the property had was "broken," but luckily I was able to go buy one to use.
Staff was very friendly. The hotel is very dated and had some cosmetic structure issues in the rooms.
It was a nice place to stay, we would stay again, although the room needed some cosmetic updates. Wall were dirty.
Would avoid if possible.
Rough stay for sure. Room was not well kept. Dirt and stains on the walls. Room smelled like urine