I would totally recommend this hotel! Only problem was the remote controls needed batteries changed
1.0分
其他
Bathroom door was detached from the from the hinges and would not close. Informed the front desk the next morning and they didn’t seem shocked to hear it.
1.0分
家庭亲子
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Room did not feel adequately cleaned. In fact we found a wallet in plain sight on the floor which you’d think would have been found by the cleaning crew. Bathroom sink and shower were full of mold. Globs of dust and smears all over the nightstand. Will not be returning
4.0分
其他
Room was nice but room heater was a bit noisy and hot breakfast was inconsistent on a daily basis
5.0分
其他
The room was spotless! The staff was so nice and helpful too! Hope to stay there again soon!!!
这是我们在优胜美地国家公园和太浩湖之间的中途停留点。周边餐饮方便，环境也很安静。
尽管我使用 ******* 确认书办理入住，前台服务员还是第二次向我收取房费。她说会退还重复的费用，但没有。我打过两次电话，被告知可以退款，但并没有退款。不仅如此，一周多后，他们还拒绝扣留我的信用卡以支付杂费。
他们有失控的客人住在那里，无法让他们安定下来，并对我的抱怨感到生气并要求我离开。经理说她会退还我昨晚的钱，但我却被额外收取了 205 美元，谁知道是什么原因——经理不会回我的电话，而且非常粗鲁。他们不知道自己在做什么，经理就是个可笑的**
我不喜欢他们忘记打扫我的房间，我不得不去前台拿干净的毛巾、更多的卫生纸和护发素，还有垃圾袋来清空我自己的垃圾。他们甚至没有试图纠正它。
酒店还行。房间不是很干净，浴室很脏。我们向客房服务部投诉，但被忽略了。我们自己打扫了。
I would totally recommend this hotel! Only problem was the remote controls needed batteries changed
Bathroom door was detached from the from the hinges and would not close. Informed the front desk the next morning and they didn’t seem shocked to hear it.
Room did not feel adequately cleaned. In fact we found a wallet in plain sight on the floor which you’d think would have been found by the cleaning crew. Bathroom sink and shower were full of mold. Globs of dust and smears all over the nightstand. Will not be returning
Room was nice but room heater was a bit noisy and hot breakfast was inconsistent on a daily basis
The room was spotless! The staff was so nice and helpful too! Hope to stay there again soon!!!