酒店回复: Dear Breanna,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
3.0分
其他
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The room was dirty. There was a HUGE wad of long, black hair stuck to the shower surround. I have a pixie cut and my daughter's hair is shoulder length and blue. Zero chance it came from either of us.
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酒店回复: Dear Leah,Thank you for sharing your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. Cleanliness is a top priority, and we regret that your room did not reflect our usual standards. Your comments have been shared with the housekeeping team for immediate review and correction. We value your input and will ensure stronger checks are in place so future stays are comfortable and meet your expectations.Sincerely, Hotel Manager
4.0分
其他
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It was very clean and newly redecorated, friendly staff. Quite, nice pool, laundry facilities. For mobility issues the wheelchair ramp need to have a better no parking space as three times I had to wait for a car to pull out of it to access the ramp. Thresholds at the doors need to have bridges built of them for better and more secure entrance and exit.
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酒店回复: Dear James,Thank you for your thoughtful feedback. We are glad to know you enjoyed the cleanliness, fresh décor, friendly staff, and amenities such as the pool and laundry facilities. Your detailed feedback regarding accessibility is especially valuable, as a smooth and secure experience for guests with mobility needs is very important. We appreciate you pointing this out and will keep your observations in mind as we continue to make improvements. We look forward to welcoming you again for another comfortable and enjoyable stay.Sincerely, Hotel Manager
1.0分
其他
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The room smelled like an ashtray. The floor was dirty, and in the drawer of dresser was a bloody dirty towel. The front desk did have the cleaning staff all come in and ckean my room throughly however it still smelled and they didn't have any other rooms
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酒店回复: Dear Lisa,We’re very sorry to hear about the condition of your room and the unpleasant experience you had. Finding a dirty towel in the dresser and a strong odor upon arrival is completely unacceptable, and we understand how unsettling that must have been. While we’re glad the staff made an effort to re-clean the room, it’s unfortunate that it didn’t resolve the issue and that no alternative accommodations were available. We truly regret that your stay was so disappointing.Sincerely, Hotel Manager
1.0分
其他
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For one the room was nasty smelling big time. My house had burnt & I had stayed 9 days with maid service one time and she didnt even change the bed sheets. I wake up one morning to them beating on the door telling me its past check out I have to go. I asked do they not have any rooms available? He said no get out. I am very sick jus took the heart monitor back to specialist the day b4. I have alot of things in the room and trying to pack & they come back yelling they was calling the cops! Wow shocker! I checked online that evening after being yelled at get out they have no rooms & guess they jus didnt want me there cuz there was rooms available. Very rude people!
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酒店回复: Dear Sharla,We’re truly sorry to hear about the challenges you faced during your stay, especially under such difficult personal circumstances. What you described is not the standard of service we aim to provide. Your feedback regarding cleanliness, communication, and guest treatment has been noted and will be reviewed with the team to ensure better handling in the future. Sincerely, Hotel Manager
3.0分
其他
Great if you are in and out just needing a comfy bed to sleep in
5.0分
其他
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Very nice place. Highly recommend.
Very nice hotel and good price for the area. Rooms have all been remodeled and updated. It's an older hotel but you'd never know it. Fresh paint, furniture, art, appliances. Bathroom very clean and very cute. Large updated mirror with led lighting around it made grooming and makeup application a breeze. Had apartment size refrigerator instead of a mini. Super comfy king size bed with delightful feather pillows. Had a desk and a little couch and coffee table. Air conditioner worked great! The free continental breakfast was so good. Included mini waffles, fruit, muffins, sausage biscuits and much more. There was even a ruckus next door with some other guests and management made it a point to come and apologize for any inconvenience. Just really a great experience overall. I would highly recommend. ❤️❤️
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酒店回复: Dear Linda,Thank you so much for your thoughtful and detailed feedback! We're absolutely delighted to hear that you had such a positive experience. It’s wonderful to know you appreciated the remodeled rooms, updated amenities, and the comfort of the king-size bed and feather pillows. We’re glad the LED-lit mirror made your routine easier and that the larger refrigerator and room setup added to your comfort. It’s also great to hear our team handled a neighboring issue with care. Your recommendation means the world to us thank you again! Sincerely, Hotel Manager
3.0分
情侣出游
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Easy to find property that was priced right. Conveniently located for our needs. Check in was smooth and the room easy to get to. The room was a good size, clean, and had all the basic amenities. My only critiques would be - bathroom doors and jam REALLY need to be painted and the "included breakfast" was not much more than a hostess packaged cinnamon roll and cold coffee.
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酒店回复: Dear Charlene,Thank you for taking the time to share your experience. We're glad to hear you found the property easy to locate, fairly priced, and conveniently situated for your needs. It’s great that check-in was smooth and the room met your expectations in terms of size, cleanliness, and amenities. We appreciate your honest feedback regarding the bathroom doors and breakfast offerings these are areas we’ll definitely review for improvement. Your insights help us enhance future stays, and we hope to welcome you back with upgrades soon!Sincerely, Hotel Manager
房间很大，非常干净。
早餐没有面包，在一个堆满盒子的狭窄地方
好的
The room was dirty. There was a HUGE wad of long, black hair stuck to the shower surround. I have a pixie cut and my daughter's hair is shoulder length and blue. Zero chance it came from either of us.
It was very clean and newly redecorated, friendly staff. Quite, nice pool, laundry facilities. For mobility issues the wheelchair ramp need to have a better no parking space as three times I had to wait for a car to pull out of it to access the ramp. Thresholds at the doors need to have bridges built of them for better and more secure entrance and exit.
The room smelled like an ashtray. The floor was dirty, and in the drawer of dresser was a bloody dirty towel. The front desk did have the cleaning staff all come in and ckean my room throughly however it still smelled and they didn't have any other rooms
For one the room was nasty smelling big time. My house had burnt & I had stayed 9 days with maid service one time and she didnt even change the bed sheets. I wake up one morning to them beating on the door telling me its past check out I have to go. I asked do they not have any rooms available? He said no get out. I am very sick jus took the heart monitor back to specialist the day b4. I have alot of things in the room and trying to pack & they come back yelling they was calling the cops! Wow shocker! I checked online that evening after being yelled at get out they have no rooms & guess they jus didnt want me there cuz there was rooms available. Very rude people!
Great if you are in and out just needing a comfy bed to sleep in
Very nice place. Highly recommend.
Very nice hotel and good price for the area. Rooms have all been remodeled and updated. It's an older hotel but you'd never know it. Fresh paint, furniture, art, appliances. Bathroom very clean and very cute. Large updated mirror with led lighting around it made grooming and makeup application a breeze. Had apartment size refrigerator instead of a mini. Super comfy king size bed with delightful feather pillows. Had a desk and a little couch and coffee table. Air conditioner worked great! The free continental breakfast was so good. Included mini waffles, fruit, muffins, sausage biscuits and much more. There was even a ruckus next door with some other guests and management made it a point to come and apologize for any inconvenience. Just really a great experience overall. I would highly recommend. ❤️❤️
Easy to find property that was priced right. Conveniently located for our needs. Check in was smooth and the room easy to get to. The room was a good size, clean, and had all the basic amenities. My only critiques would be - bathroom doors and jam REALLY need to be painted and the "included breakfast" was not much more than a hostess packaged cinnamon roll and cold coffee.