酒店回复: Dear Adam,Thank you for your rating. We appreciate your stay and hope to provide an even better experience next time. If you have any specific feedback, we’d love to hear it! We look forward to welcoming you back. Sincerely, Hotel Manager
3.0分
其他
The room needs some updating. There were stains on the carpet, soft spots in the tub, ned wqs
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酒店回复: Dear Stephanie,Thank you for sharing your feedback. We appreciate your honesty and will review the condition of the carpet and bathtub with our maintenance team. Your input helps us identify necessary updates to enhance guest comfort and ensure a better experience during future visits. We hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
商务出差
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The guy at the desk was extremely professional! I was very surprised!
I was not expecting to be greeted and served like that ... normally you don't get service like that ... I'm completing that guy .. he was an Indian guy and very professional .. I'm going to guess he had previously worked at some upper class 5 star hotel somewhere
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酒店回复: Dear Harold,Thank you for your thoughtful review. We are delighted to hear that our front desk associate made such a strong impression with his professionalism and service. Your recognition of his efforts means a great deal, and we are proud to have team members who deliver this level of hospitality. We look forward to welcoming you back. Sincerely, Hotel Manager
3.0分
其他
The AC was very loud and was hard to get sleep with that noise. Bathroom was in poor condition in maintenance.
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酒店回复: Dear Jacob,Thank you for sharing your feedback. We are pleased you chose to stay with us and have noted your comments regarding the air conditioning and bathroom maintenance. These points are being reviewed with our team to enhance comfort and quality. We appreciate your input, as it helps us improve future stays.We look forward to welcoming you back. Sincerely, Hotel Manager
4.0分
其他
It’s was ok area seems run down and a lot of places to eat were closed. Buffalo River and Bones Kayaking were awesome they always are.., great hospitality .
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酒店回复: Dear Michael,Thank you for your review. We are glad you enjoyed the hospitality and had a great time with Buffalo River and Bones Kayaking. Your comments about the surrounding area are appreciated and will be kept in mind as we continue working to provide a comfortable and enjoyable stay for our guests. We look forward to welcoming you back. Sincerely, Hotel Manager
3.0分
其他
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One night stay
The check in was good. The room was ok. The chairs need to be replaced as they were about to fall apart. Its an older hotel. The bed was comfortable but the ac made a really loud growling noise and just bearly keep the room comfortable. But it was just a one night stay. Oh and the breakfast is nothing but a miffin and a yogurt. Good thing lorretta lynns was across the road and a mcdonalds.
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酒店回复: Dear Christopher,Thank you for sharing your detailed review. We are glad you found the check-in smooth and the bed comfortable. Your comments about the chairs, AC noise, and limited breakfast are very helpful and will be shared with our team as we work on improvements. We appreciate your input and hope to provide a better experience on your next stay.Sincerely, Hotel Manager
5.0分
其他
Restaurants nearby. Very quiet. Staff were all great. I came back for a second night.
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酒店回复: Dear Rodney,Thank you for your kind review. We are delighted to know you enjoyed the quiet atmosphere, nearby dining options, and our friendly staff. It is wonderful that you chose to return for a second night. Your continued trust means a lot, and we look forward to welcoming you again.Sincerely, Hotel Manager
4.0分
朋友出游
The room was clean, bed comfortable and so were the pillows. There was a Smokey smell but not bad. Nice people helping out.
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酒店回复: Dear Julie,Thank you for your feedback. We are glad to hear you enjoyed the clean room, comfortable bed and pillows, and appreciated the friendly service. Your note about the slight smoky smell is appreciated and will be looked into. We hope to welcome you again.Sincerely, Hotel Manager
3.0分
家庭亲子
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I think the nightly rate was high for the condition of the room. It was clean - but kind of cringy. The bathroom walls need fixing and painting. The mirror had big marks all over it. Carpet was old.
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酒店回复: Dear Guest,Thank you for your feedback. While we are glad the room was clean, we understand your concerns about its condition. Your comments about the bathroom, mirror, and carpet will be shared with our team as we work on updates and improvements to provide better value and comfort. We look forward to welcoming you back. Sincerely, Hotel Manager
2.0分
情侣出游
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This hotel, though clean, was right out of a horror movie. Very seedy. Very misleading and the price was not worth it for the comfort.
I may as well have stayed at the $60/night motel down the street. I got this one because breakfast was listed. Breakfast was a joke. Oranges, yogurt, and some muffins. The juice machine spit out vinegar-like orange juice that luckily hit the senses of my nose before I put it in my mouth. Very disappointing considering the entire trip, I had paid about $110 (only $20 more) for Holiday Inn Expresses and received a true hot meal for breakfast for our long days on the road.
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酒店回复: Dear Megen,Thank you for your detailed feedback. While we are glad you found the hotel clean, we are truly sorry to hear the overall experience felt disappointing and did not meet expectations, especially in terms of value, atmosphere, and breakfast quality. Your comments about the juice machine and misleading amenities are important and will be shared with the team for immediate review. We appreciate you taking the time to share your experience. We hope to welcome you again soon.Sincerely, Hotel Manager
美好的
The room needs some updating. There were stains on the carpet, soft spots in the tub, ned wqs
The guy at the desk was extremely professional! I was very surprised!
I was not expecting to be greeted and served like that ... normally you don't get service like that ... I'm completing that guy .. he was an Indian guy and very professional .. I'm going to guess he had previously worked at some upper class 5 star hotel somewhere
The AC was very loud and was hard to get sleep with that noise. Bathroom was in poor condition in maintenance.
It’s was ok area seems run down and a lot of places to eat were closed. Buffalo River and Bones Kayaking were awesome they always are.., great hospitality .
One night stay
The check in was good. The room was ok. The chairs need to be replaced as they were about to fall apart. Its an older hotel. The bed was comfortable but the ac made a really loud growling noise and just bearly keep the room comfortable. But it was just a one night stay. Oh and the breakfast is nothing but a miffin and a yogurt. Good thing lorretta lynns was across the road and a mcdonalds.
Restaurants nearby. Very quiet. Staff were all great. I came back for a second night.
The room was clean, bed comfortable and so were the pillows. There was a Smokey smell but not bad. Nice people helping out.
I think the nightly rate was high for the condition of the room. It was clean - but kind of cringy. The bathroom walls need fixing and painting. The mirror had big marks all over it. Carpet was old.
This hotel, though clean, was right out of a horror movie. Very seedy. Very misleading and the price was not worth it for the comfort.
I may as well have stayed at the $60/night motel down the street. I got this one because breakfast was listed. Breakfast was a joke. Oranges, yogurt, and some muffins. The juice machine spit out vinegar-like orange juice that luckily hit the senses of my nose before I put it in my mouth. Very disappointing considering the entire trip, I had paid about $110 (only $20 more) for Holiday Inn Expresses and received a true hot meal for breakfast for our long days on the road.