酒店回复: Thank you so much for staying with us. We appreciate your feedback.
2.0分
情侣出游
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Stayed here many times with no issues. This last time seemed fine until getting up in the middle of the night...when turning on the light and seen multiple roaches. Baby to adults. We then decided to gather our things and was checked out by 7am.
5.0分
情侣出游
It was a fast decision to stop for the night. Everything was clean and the front desk guy was very friendly.
5.0分
其他
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A Red Roof comfortable stay
It was a comfortable and restful night, which was what we needed. The room was perfectly clean. The lady at the front desk nice, pleasant and helpful. Would definitely stay at this hotel again.
Thank you
5.0分
其他
Great customer service. Very welcoming at check-in. Rooms clean, spacious, and comfortable. Would definitely stay again.
4.0分
其他
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The room seemed to have been redone fairly recently. You might bring a shower cap if you don't want your hair to get wet. It had a good stream. As an older person I would have liked having some type of handrails to hold on to in the tub. I like that they kept it quiet.
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酒店回复: Dear Rebecca,Red Roof Inn Hope thanks you for your review. We're pleased you found the room updated and enjoyed the shower. We regret the lack of handrails in the tub caused inconvenience; your feedback is valuable for improving accessibility for all guests. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely, JonathanRed Roof Management RediResponse Specialist
3.0分
其他
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Quick Trip Thru Hope
Room was ok, I swatted 4 flies and 2 crickets in the room. This likely is caused by housekeeping having the door open when turning the room. The deodorizer they use is very over powering and bothersome. Overall not a horrible stay for the night. The bed was a little firm for my liking. The gentleman that checked me in was nice and even offered an upgrade to help accommodate my first floor request.
4.0分
其他
Descent place to stay sucks that they keep the pool closed all year.
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酒店回复: Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Hope. I understand your frustration regarding the pool being closed year-round. We appreciate you bringing this to our attention. We are continuously working to improve our guest experience and will take your comments into consideration regarding our pool schedule.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, ReyRed Roof ManagementRediResponse Specialist
2.0分
商务出差
Pretty nice room but the raging party in the parking lot till 2:00 a.m. ruined any possibility of sleep.
4.0分
其他
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This is an older motel rebranded as Red Roof. It was better than I was expecting. The only issue I had was that there were some sketchy people that seemed to be staying in their car and were wondering around all night long. Could have been a one night thing but it made me feel unsafe for my car in the parking lot. As far as the motel, it looks to have been recently renovated and was nice and clean, just older.
都好
Stayed here many times with no issues. This last time seemed fine until getting up in the middle of the night...when turning on the light and seen multiple roaches. Baby to adults. We then decided to gather our things and was checked out by 7am.
It was a fast decision to stop for the night. Everything was clean and the front desk guy was very friendly.
A Red Roof comfortable stay
It was a comfortable and restful night, which was what we needed. The room was perfectly clean. The lady at the front desk nice, pleasant and helpful. Would definitely stay at this hotel again.
Thank you
Great customer service. Very welcoming at check-in. Rooms clean, spacious, and comfortable. Would definitely stay again.
The room seemed to have been redone fairly recently. You might bring a shower cap if you don't want your hair to get wet. It had a good stream. As an older person I would have liked having some type of handrails to hold on to in the tub. I like that they kept it quiet.
Quick Trip Thru Hope
Room was ok, I swatted 4 flies and 2 crickets in the room. This likely is caused by housekeeping having the door open when turning the room. The deodorizer they use is very over powering and bothersome. Overall not a horrible stay for the night. The bed was a little firm for my liking. The gentleman that checked me in was nice and even offered an upgrade to help accommodate my first floor request.
Descent place to stay sucks that they keep the pool closed all year.
Pretty nice room but the raging party in the parking lot till 2:00 a.m. ruined any possibility of sleep.
This is an older motel rebranded as Red Roof. It was better than I was expecting. The only issue I had was that there were some sketchy people that seemed to be staying in their car and were wondering around all night long. Could have been a one night thing but it made me feel unsafe for my car in the parking lot. As far as the motel, it looks to have been recently renovated and was nice and clean, just older.