酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re happy to hear you enjoyed our friendly staff, comfortable beds, and the bar & grill. We appreciate your kind words and hope to welcome you back again soon.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
过夜还行
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酒店回复: Dear Matthias,Thank you for your feedback and the positive rating! We're glad your overnight stay was satisfactory. We hope to welcome you again for an even better experience next time.Sincerely,Hotel Manager
2.0分
其他
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Room was semi clean, went to take a shower morning after i arrived, the last person left his dirty washcloth hanging in the shower, sorry gross. Im handicapped, can you please explain why i couldnt access the park on your bridge, you have it closed to handicapped, very disappointing!
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you encountered with the room and accessibility. This is not the standard we strive for. We are addressing the housekeeping oversight and reviewing our accessibility options to ensure all guests can enjoy the park safely. We appreciate you bringing this to our attention.Sincerely, Hotel Manager
1.0分
家庭亲子
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I reserved a room and had to cancel, which I did through ******* but this hotel refuses to refund my money because ******* didn't send the cancellation to them. Not my fault, this hotel must need the money since they will not release the money. Don't stay here!!!
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酒店回复: Dear Guest,Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced. We understand how important smooth and timely communication is, especially when plans change.In this situation, your reservation was made through a third-party travel agency (*******), which means all modifications and cancellations must be processed directly through them. Because the booking was not made with the hotel, we can only act based on the information and updates we receive from the travel agency. If ******* did not send the cancellation request within the required timeline, the refund must be handled by them, as they remain the merchant of record for your payment.We are truly sorry for the inconvenience this caused and recommend booking directly with the hotel in the future. Direct reservations allow us to assist you immediately with any changes, cancellations, or special requests, ensuring a smoother experience.We hope you’ll consider giving us another chance in the future. Your comfort and satisfaction are very important to us.Sincerely, Hotel Manager
5.0分
其他
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Clean room, great location, super nice and helpful staff! Extra bones - the restaurant right on the property with great food and prices. Would definitely stay again! Thank you!
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酒店回复: Dear Guest,Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the clean room, great location, and our friendly, helpful staff. It’s great to know the on-site restaurant added extra value to your stay as well. We truly appreciate your kind words and look forward to welcoming you back again soon!Sincerely, Hotel Manager
4.0分
其他
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Had a good time, only thing was when in the room the we had trouble trying to get the TV to work. I ask the lady on the afternoon shift for help and she said she would come and check it out but never came. Every time that we come to town we stay at the Rodeway Inn.
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酒店回复: Dear Guest,Thank you for your feedback and for choosing to stay with us each time you’re in town — we truly appreciate your loyalty. We’re glad to hear you had a good time overall, but we sincerely apologize for the inconvenience with the TV and for not receiving the assistance you were promised. This is not the level of service we aim to provide, and we’ll be addressing this with our team to ensure it doesn’t happen again.Sincerely, Hotel Manager
3.0分
家庭亲子
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Would have gave it more stars but construction noise on facility started at 7:30 am right outside our door. Kinda rude to the guest to start that soon in the morning. Banging on walls from the outside.
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酒店回复: Dear Garry,We are pleased to know parts of your visit were comfortable and appreciate you taking the time to share your experience. Your rating shows there were positive aspects that worked well during your stay. We also understand the early morning construction noise affected the overall visit and disrupted the comfort you expected. We are taking this concern seriously and will continue working with our team to manage timing and impact more effectively so future stays are more peaceful and enjoyable.Sincerely,Hotel Manager
3.0分
情侣出游
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room pretty clean cleaners very nice desk clerk helpful however microwave had to be replaced frig kept freezing up and heater didnt work they did bring us a space heater restaurant on site was nice after staying at rodeway motel six and red roof inn i now know where all the welfare people live having said that not all these people were bad it was just a little weird they were remodeling the place so i would consider staying again
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re glad to hear our team was helpful and that you found the room clean and the on-site restaurant enjoyable. We apologize for the issues with the microwave, fridge, and heater, and appreciate your patience while we resolved them. The property is currently undergoing renovations, and we hope these improvements will make your next stay even more comfortable. We appreciate your willingness to consider staying with us again.Sincerely, Hotel Manager
4.0分
其他
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Staff were very friendly and helpful. Room was dated but clean. However, they are in the middle of renovations so I would assume it will only get better.
Very close walk to the Homosassa Springs State Park. No need to drive!
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酒店回复: Dear Guest,Thank you for the thoughtful review! We're glad you enjoyed our friendly staff, clean room, and the convenience to Homosassa Springs State Park. We appreciate your patience during renovations and hope to welcome you back to an even better stay soon.Sincerely, Hotel Manager
性价比高，环境好，停车方便，旁边就是超市，都挺好。以后有机会还会入住，走的那天发现酒店里面还有个大泳池，下次再去
员工非常乐于助人且友好；床很舒服；酒店内的酒吧和烧烤餐厅非常好，菜品种类丰富，价格合理。
过夜还行
Room was semi clean, went to take a shower morning after i arrived, the last person left his dirty washcloth hanging in the shower, sorry gross. Im handicapped, can you please explain why i couldnt access the park on your bridge, you have it closed to handicapped, very disappointing!
I reserved a room and had to cancel, which I did through ******* but this hotel refuses to refund my money because ******* didn't send the cancellation to them. Not my fault, this hotel must need the money since they will not release the money. Don't stay here!!!
Clean room, great location, super nice and helpful staff! Extra bones - the restaurant right on the property with great food and prices. Would definitely stay again! Thank you!
Had a good time, only thing was when in the room the we had trouble trying to get the TV to work. I ask the lady on the afternoon shift for help and she said she would come and check it out but never came. Every time that we come to town we stay at the Rodeway Inn.
Would have gave it more stars but construction noise on facility started at 7:30 am right outside our door. Kinda rude to the guest to start that soon in the morning. Banging on walls from the outside.
room pretty clean cleaners very nice desk clerk helpful however microwave had to be replaced frig kept freezing up and heater didnt work they did bring us a space heater restaurant on site was nice after staying at rodeway motel six and red roof inn i now know where all the welfare people live having said that not all these people were bad it was just a little weird they were remodeling the place so i would consider staying again
Staff were very friendly and helpful. Room was dated but clean. However, they are in the middle of renovations so I would assume it will only get better.
Very close walk to the Homosassa Springs State Park. No need to drive!