Very polite staff, excellent customer support. Room was very clean. We will definitely definitely be back.
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酒店回复: Thank you for staying with us. We appreciate the photos and look forward to your return.
5.0分
其他
The staff is extremely friendly and efficient. Amanda at the Front Desk and attendant at breakfast on 11/11 were great!
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酒店回复: Thank you for sharing your experience as our guest. We are thankful for your business and the praises of our staff. I will be sure and share with them your comments.
5.0分
家庭亲子
Love this hotel!!! Very clean, all of the staff is so friendly and kind! It’s such a cozy atmosphere! One of my very favorite places to stay!
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酒店回复: It's a pleasure to be included on your list of favorite places to stay. Thank you for your business.
1.0分
其他
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It was so noisy above our room well
Into midnight and we didn’t sleep well at all. Then there were several
Women talking and laughing, I can’t believe people don’t have common sense that after 10pm to settle down in a public place.
We wanted to enjoy the morning and check out on time but later morning. We got up and were gone before 8am.
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酒店回复: We appreciate your business. Our sincere apologies for unfortunate noise you encountered.
5.0分
其他
The hotel is well maintained and clean. Rooms are quiet beds are comfortable we love coming to thos hotel
酒店回复: We love having you as our guest. Thank you for staying with us.
5.0分
家庭亲子
A fantastic breakfast room with lots of options was laid out and maintained by friendly staff.
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酒店回复: Thank you for staying with us. Nice hearing you enjoyed breakfast and the layout, while being met with friendly staff. We invite you to return
5.0分
其他
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Beautiful facility. Newly remodeled rooms, and all the amenities. The only problem I experienced was the time to check in. When I arrived, there 3 people waiting behind the one person checking in. I suspect there was some problem, but it took me 20 minutes to finally get to the desk to check in. Only one person working the front desk at 5:30pm.
5.0分
其他
Very clean and nice! Lake view from our room's window. Nice pool and jacuzzi. Terrific breakfast!
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酒店回复: We appreciate your business. It's a pleasure hearing you enjoyed the views, breakfast and other hotel amenities. Thank you!
5.0分
其他
The hotel is centrally located in Hayward. The staff is friendly and the breakfast is very good.
房间很棒，配有一台能正常使用的大屏幕电视。早餐非常美味。洗衣设施也很方便。
Very polite staff, excellent customer support. Room was very clean. We will definitely definitely be back.
The staff is extremely friendly and efficient. Amanda at the Front Desk and attendant at breakfast on 11/11 were great!
Love this hotel!!! Very clean, all of the staff is so friendly and kind! It’s such a cozy atmosphere! One of my very favorite places to stay!
It was so noisy above our room well
Into midnight and we didn’t sleep well at all. Then there were several
Women talking and laughing, I can’t believe people don’t have common sense that after 10pm to settle down in a public place.
We wanted to enjoy the morning and check out on time but later morning. We got up and were gone before 8am.
The hotel is well maintained and clean. Rooms are quiet beds are comfortable we love coming to thos hotel
A fantastic breakfast room with lots of options was laid out and maintained by friendly staff.
Beautiful facility. Newly remodeled rooms, and all the amenities. The only problem I experienced was the time to check in. When I arrived, there 3 people waiting behind the one person checking in. I suspect there was some problem, but it took me 20 minutes to finally get to the desk to check in. Only one person working the front desk at 5:30pm.
Very clean and nice! Lake view from our room's window. Nice pool and jacuzzi. Terrific breakfast!
The hotel is centrally located in Hayward. The staff is friendly and the breakfast is very good.