The staff was friendly and helpful. The location was clean and well kept. The rooms were clean and comfortable.
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酒店回复: Hello Randy,Thank you for your kind words about our staff and the cleanliness of our property. We're delighted to hear you found your room comfortable and that our location met your expectations. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.
2.0分
家庭亲子
The room was filthy. Bed sheets had stains. Walls had stains. Baseboards were caked with dust and filth. No surface was not sticky or clean.
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酒店回复: Hello Richard,We truly appreciate your feedback regarding the cleanliness of your room. It is important to us that our guests enjoy a pristine environment, and your comments have been noted. The conditions you described are not reflective of our usual standards. We encourage you to connect with management directly as they can better address your concerns. Thank you for bringing this to our attention.
1.0分
其他
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The room had a horrible gut renching smell. The lamps are rusted, along with the hinges and the drain. Not to mention the windoelws look like they have never been cleaned. The blanket on the bed and a stain from only who knows what. I was told i couldnt get another room.
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酒店回复: Hello Brandy,Thank you for sharing your feedback regarding your recent stay. We take guest concerns seriously and appreciate you bringing these issues to our attention. Your comments about the room conditions and housekeeping standards have been noted and will be addressed with the appropriate team members. We strive to provide a positive experience for all our guests and your insights are valuable in helping us improve. Thank you once again for your review.
3.0分
家庭亲子
Not too bad, Good for a night but not a vacation week, Needs a little TLC and some caulking around the hot tub.
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酒店回复: Hello Jason,Thank you for your feedback. We appreciate your insights regarding the hot tub and the need for some maintenance. Our team continuously evaluates guest experiences to enhance our offerings. We're glad you found it suitable for a night, and we hope you'll consider staying with us again for future travels. Your comments are valuable in helping us improve.
2.0分
其他
Cleaning people would wake us up every morning at the crack of dawn just to take our dirty towl"s and give us new ones. Then the
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酒店回复: Hello Brooklyn,timing of their visits was less than ideal for your rest and relaxation. We appreciate your feedback regarding the housekeeping schedule and will take it into consideration for future operations. Guest comfort is important to us, and we are continually looking for ways to improve the experience for all. Thank you for sharing your thoughts!
2.0分
家庭亲子
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Beds were terrible. My room smelled like body odor. Never heard from housekeeper and was there four nights. I had to get toilet paper from the front desk. The last night there the fire alarm went off at around 6:00 am. I just checked out and left.
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酒店回复: Thank you for your feedback. We’re sorry your stay didn’t meet expectations. Your comments about housekeeping, room condition, and the alarm have been shared with our team to ensure improvements are made.
5.0分
其他
Receptionist was friendly and helpful. Vending machines were stocked. Property was well lit and parking was convenient. Rooms were comfortably and clean.
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酒店回复: Hello Charlotte, Thank you for your feedback. We’re glad to hear that you appreciated the friendly service from our receptionist and found the property well-maintained. Your positive comments about our convenient parking and clean rooms are much appreciated, as we strive to provide a welcoming atmosphere. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
3.0分
其他
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the bathroom was not clean-counter, around mirror, above shower. place looked worn-and we have been going there for years.
breakfast was not up to snuff. the same items were there for the 3 days. no fruit or jelly; worse was the cold eggs and sausage-the gal put out cold food into the warming tray and said to just put in microwave.
the people at the desk were very friendly.
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酒店回复: Hello deborah,Thank you for sharing your feedback about your recent stay. We're glad to hear that our staff provided friendly service, but we appreciate your concerns regarding the bathroom cleanliness and the breakfast offerings. Your feedback regarding the food temperature and variety has been noted, and we will ensure it is shared with the relevant team for improvement. We hope to see you again in the future, and that your next experience will be a more positive one.
5.0分
其他
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I accidentally booked the wrong day but the front desk lady was very helpful about it and patient with me while I changed the dates and made sure that we knew she was there for the night if we needed anything. The room was basic which is fine! It’s an older hotel but if you’re passing thru you really can’t beat the rates!
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酒店回复: Hello Desirae,Thank you for your feedback! We’re glad to hear that our front desk staff was helpful and accommodating during your stay. Our team strives to offer excellent service and assist guests as needed, and it's wonderful to know they made a positive impact on your experience. We appreciate your comments about the room and the rates, and we hope to welcome you back if you pass through again in the future!
很棒的酒店。房间里的按摩浴缸超赞，价格也实惠。肯定会再来。
The staff was friendly and helpful. The location was clean and well kept. The rooms were clean and comfortable.
The room was filthy. Bed sheets had stains. Walls had stains. Baseboards were caked with dust and filth. No surface was not sticky or clean.
The room had a horrible gut renching smell. The lamps are rusted, along with the hinges and the drain. Not to mention the windoelws look like they have never been cleaned. The blanket on the bed and a stain from only who knows what. I was told i couldnt get another room.
Not too bad, Good for a night but not a vacation week, Needs a little TLC and some caulking around the hot tub.
Cleaning people would wake us up every morning at the crack of dawn just to take our dirty towl"s and give us new ones. Then the
Beds were terrible. My room smelled like body odor. Never heard from housekeeper and was there four nights. I had to get toilet paper from the front desk. The last night there the fire alarm went off at around 6:00 am. I just checked out and left.
Receptionist was friendly and helpful. Vending machines were stocked. Property was well lit and parking was convenient. Rooms were comfortably and clean.
the bathroom was not clean-counter, around mirror, above shower. place looked worn-and we have been going there for years.
breakfast was not up to snuff. the same items were there for the 3 days. no fruit or jelly; worse was the cold eggs and sausage-the gal put out cold food into the warming tray and said to just put in microwave.
the people at the desk were very friendly.
I accidentally booked the wrong day but the front desk lady was very helpful about it and patient with me while I changed the dates and made sure that we knew she was there for the night if we needed anything. The room was basic which is fine! It’s an older hotel but if you’re passing thru you really can’t beat the rates!