酒店回复: Dear Jan-Philip,Thank you for your feedback! We appreciate your perspective and are glad to hear that the hotel met your needs for a one-night stay. If you have any additional comments or suggestions for improvement, please feel free to share!Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear craig ,Thank you for sharing your thoughts about your stay. We appreciate your feedback as it helps us understand what matters most to our guests. Our team is dedicated to providing a comfortable and welcoming environment, ensuring each visit meets high standards of quality and service. We look forward to the opportunity to exceed your expectations during your next visit and provide a truly memorable experience tailored to your needs.Sincerely, Hotel Manager.
4.0分
家庭亲子
It's next door to a MacDonalds. It's just off the highway. The rooms could use an update but everything worked fine.
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酒店回复: Dear Bill,Thank you for sharing your experience. We are pleased to know everything in your room worked well and that you enjoyed the convenient location near the highway and restaurants. Your feedback regarding room updates is valuable, and we will keep it in mind as we plan future improvements.Sincerely, Hotel Manager
3.0分
家庭亲子
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Overall it was a nice stay however our room smelled terrible. The first night it reeked of pot and stale cigarettes the second night the pot smell was gone but the cigarette smell was still there. All of our clothing and luggage smells now as well.
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酒店回复: Dear Mackenna,Thank you for sharing your experience. We are pleased to hear that you found your stay overall enjoyable. Your feedback regarding odors in the room is important and will be reviewed with our team to ensure attention to guest comfort and room freshness. Please note that we have zero-tolerance policy against smoking pots or any such substances. We appreciate your observations and hope to provide a stay that offers a fully comfortable and refreshing environment during your next visit.Sincerely, Hotel Manager
3.0分
其他
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Staff at front desk was great. Had to change rooms due the smell of origanal room. Allowed to check out a few other rooms to pick a room that would work. Cleanliness was so-so as shower was in need of a good scrubbing. For the price we got what we paid for.
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酒店回复: Dear Timm,Thank you for sharing your detailed feedback. We are glad to hear that our front desk team provided helpful service and allowed you to select a room that suited your needs. Your comments regarding cleanliness, especially in the shower, are valuable and will be reviewed with our housekeeping team. We appreciate your observations and are pleased that the stay met your expectations for the value. We look forward to welcoming you back and providing an even more comfortable experience in the future.Sincerely, Hotel Manager
2.0分
商务出差
Towels looked used. Shower was dirty. Floor in bedroom was dirty. The whole experience was just unclean and made me want to douse myself with bleach.
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酒店回复: Dear Guest,Thank you for sharing your experience. Your candid description highlights areas that require stronger attention from our housekeeping and maintenance teams, and we value the clarity you have provided. Cleanliness is a fundamental part of hospitality, and your observations will be addressed with urgency to ensure future guests have a far more positive experience. We want every guest to feel comfortable and at ease during their stay, and your perspective is vital in helping us achieve that goal.Sincerely, Hotel Manager.
3.0分
其他
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Staff was great, check in was great. The room was dirty!
Mexican restaurant across the street was great. Very friendly staff there as well. Great little town, I just wish the place was a lot cleaner.
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酒店回复: Dear Guest,Thank you for sharing your detailed impressions of your visit. It is great to know that our team provided a welcoming check-in experience and that you enjoyed exploring the local area, including the nearby restaurant. Your honest comments regarding the room condition will be carefully reviewed with our housekeeping department, as maintaining a clean and comfortable environment is essential. Feedback like yours ensures we continue refining our standards while delivering the kind of service and hospitality guests expect.Sincerely, Hotel Manager.
4.0分
商务出差
Older property but clean! Staff was nice and the place was quiet. I would stay again
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酒店回复: Dear Edwin,We appreciate your thoughtful feedback regarding your experience at our property. Maintaining cleanliness and a peaceful atmosphere are core values we uphold to ensure every guest feels comfortable. Our team takes pride in delivering warm and attentive service, and it is gratifying to know these efforts enhanced your stay. We look forward to welcoming you back and providing the same calm and friendly environment you enjoyed during your time with us.Sincerely, Hotel Manager.
5.0分
其他
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Nice Stay
We had a good stay. Hotel staff was pleasant. The room was a good size and the bed was comfortable. The bed blanket isn’t real thick so if you’re somebody that gets cold at night, you might wanna bring your own blanket.There was a good size refrigerator in the room in a microwave. We used both. For breakfast they have waffles that you could make but other than that it was all prepackaged breakfast snacks. They also have coffee. Once we returned home, we realized we left a charger in the room and the hotel staff was nice enough to hold onto it for us and a relative in the area picked it up and mailed it back to us.
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酒店回复: Dear Guest,Thank you for sharing details about your trip and stay. It is great to hear that your stay was comfortable and that our staff contributed positively to your experience. We are glad the room size, bed comfort, and in-room amenities like the refrigerator and microwave met your needs. Your notes about the breakfast offerings and blanket provide helpful insights for future guests. We also appreciate you sharing the story about your charger, highlighting our team’s dedication to guest care beyond the stay.Sincerely, Hotel Manager.
4.0分
其他
Tn trip
Bathroom could use better cleaning behind door and around toilet, was bar of soap left in shower when we arrived
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酒店回复: Dear Guest,Thank you for sharing details about your trip and stay. Your observations regarding bathroom cleanliness and amenities help us identify specific areas for improvement to maintain the highest standards. Attention to these details is important in providing a comfortable and refreshing environment for every guest. We appreciate your input as it supports our commitment to thorough housekeeping and guest satisfaction. We look forward to the opportunity to offer you an even more polished experience next time.Sincerely, Hotel Manager.
住一晚完全够了。
好的
It's next door to a MacDonalds. It's just off the highway. The rooms could use an update but everything worked fine.
Overall it was a nice stay however our room smelled terrible. The first night it reeked of pot and stale cigarettes the second night the pot smell was gone but the cigarette smell was still there. All of our clothing and luggage smells now as well.
Staff at front desk was great. Had to change rooms due the smell of origanal room. Allowed to check out a few other rooms to pick a room that would work. Cleanliness was so-so as shower was in need of a good scrubbing. For the price we got what we paid for.
Towels looked used. Shower was dirty. Floor in bedroom was dirty. The whole experience was just unclean and made me want to douse myself with bleach.
Staff was great, check in was great. The room was dirty!
Mexican restaurant across the street was great. Very friendly staff there as well. Great little town, I just wish the place was a lot cleaner.
Older property but clean! Staff was nice and the place was quiet. I would stay again
Nice Stay
We had a good stay. Hotel staff was pleasant. The room was a good size and the bed was comfortable. The bed blanket isn’t real thick so if you’re somebody that gets cold at night, you might wanna bring your own blanket.There was a good size refrigerator in the room in a microwave. We used both. For breakfast they have waffles that you could make but other than that it was all prepackaged breakfast snacks. They also have coffee. Once we returned home, we realized we left a charger in the room and the hotel staff was nice enough to hold onto it for us and a relative in the area picked it up and mailed it back to us.
Tn trip
Bathroom could use better cleaning behind door and around toilet, was bar of soap left in shower when we arrived