The front staff is wonderful as always! We’ve stayed here a few times for travel and the front desk ladies are always so sweet to us. The rooms are clean and updated nicely. The only issue I’d have with “cleanliness” is getting rid of stains on sheets and stain a little better. I can tell they’ve been washed but it makes me skeptical when I do see stains on laundry. I will say that on our trip, 11/28-11/29, we noticed the toilet does need to be fixed to the ground because it did wobble excessively but other than that, the stay was great for a night.
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酒店回复: Hello Kayla,Thank you for sharing your feedback! We're glad to hear that our front desk staff provided you with excellent service and that you found the rooms clean and nicely updated. Your comments regarding the sheets and the toilet have been noted, as we strive for the highest standards in cleanliness and maintenance. We appreciate your loyalty and look forward to welcoming you back on your next visit.
4.0分
其他
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The front desk staff was amazing. The room smelled great and was clean. I do think the doors should be repaired to block some of the outdoor sounds out a little better but we stay here twice a year and it has definitely improved!
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酒店回复: Hello Kayla,Thank you for your kind words about our front desk staff and the cleanliness of your room. We're glad to hear that you noticed improvements during your recent stay. Your feedback regarding the door soundproofing is valuable, and we will pass it along to the management team for further consideration. We look forward to welcoming you back for your next visit!
5.0分
商务出差
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The room was clean, and the staff were pleasant even when I needed something late at night. Our room was very quiet because it was located behind the stairwell, which served as a great sound barrier.
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酒店回复: Hello Barbara,Thank you for your feedback. We're glad to hear that you appreciated the cleanliness of your room and the attentiveness of our staff, especially during late hours. It's wonderful that the room's location provided you with the quiet space you needed for a restful stay. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.
4.0分
其他
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This is a low budget motel, but it served our purposes just fine. We did not have any of the negative experiences mentioned in other reviews. The bathroom was very clean, the room was updated in terms of decor, and the chicken staff was friendly. Situated off the highway a bit meant it was more quiet. There was a tasty Mexican restaurant within walking distance, and the parking was sufficient. We were just passing through so we didn't need much, this hotel was just fine. The sheets and pillows were nice, the beds were reasonably comfortable though a bit too tall, and the breakfast had sausage and eggs as well as breads and yogurts. Definitely a good value for the money.
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酒店回复: Hello Kelli,Thank you for sharing your experience. We're delighted to hear that our hotel met your needs during your stay and that you enjoyed the cleanliness, decor, and breakfast offerings. It's great to know that you appreciated the quiet location and found our staff friendly. Your feedback about the bed height will be noted for future improvements. We hope to welcome you back if your travels bring you this way again.
3.0分
其他
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The place was ok, for what it was & location. Could have fixed issues like plug outlets not working or missing all together, public restroom out of order, juice dispenser out of order, so no drinks except coffee for breakfast. Location was convenient to the local area.
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酒店回复: Hello Ashley,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the convenient location. Your observations about the plug outlets, restroom, and juice dispenser will be noted for our maintenance team. We continuously strive to enhance our guest experience and appreciate your insights. We hope you consider staying with us again on your next visit.
3.0分
其他
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Room was super clean and in good condition. The only issue was the toilet having some type of leak at the base so it pooled on the floor when flushed. Not positive that it was just water leaking, but notified staff to the issue.
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酒店回复: Hello Anna, Thank you for your feedback regarding your recent stay. We are pleased to hear you found your room clean and in good condition. We appreciate you bringing the toilet issue to our staff's attention, as we take maintenance concerns seriously to ensure our guests have a comfortable experience. Your insights are essential for us to maintain high standards for future guests. We hope you consider staying with us again.
1.0分
其他
Wasn't allowed to check in. Cats aren't allowed, only dogs. Doesn't specify on pet policy.
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酒店回复: Hello Vincent,Thank you for sharing your concerns about the pet policy. We strive to ensure that our policies are clearly communicated. Your feedback regarding the pet policy will be taken into consideration for future improvements. We appreciate your understanding and hope you were able to find suitable accommodations for you and your pets.
5.0分
情侣出游
The room was nice and clean, comfortable bed, and the staff was great!
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酒店回复: Hello Toby,Thank you for your positive feedback! We're delighted to hear that you enjoyed the cleanliness of your room, found the bed comfortable, and received great service from our staff. Your comments are invaluable to us. We hope to welcome you back on your next visit to enjoy more of what we have to offer.
3.0分
其他
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We liked it except it smelled like smoke so bad we couldn’t sleep. It was clean but there was a smoke odor either in the air or ceiling or something. We left in the middle of the night. We have bad allergies and this was a no for us. Otherwise the place is nice. Hate we didn’t get to try the breakfast.
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酒店回复: Hello Charity,Thank you for sharing your feedback. We're glad to hear you found the hotel clean and that you appreciated its features. We take guest comfort seriously and have strict policies regarding smoking. Your comments will be noted for review, as we continually strive to improve our services. We hope you have a chance to enjoy the breakfast on your next visit, and we appreciate your understanding.
5.0分
商务出差
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Surprisingly! Nice
My husband and I were there for a traffic court. Surprisingly! The area was quiet and clean. The front desk lady was very sweet and helpful upon my my arrival for check in. The stay in the room was surprisingly amazing too! Room was very immaculately cleaned from the ceiling to the floor! Being a cleaner myself that notices everything, the room was spotless. The bed and sheets were like butter on a soft roll! The ladies at the front desk were also very sweet and helpful upon my check out! The breakfast was pretty good too!
I would definitely stay here again if I had too!
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酒店回复: Hello Kanetra,Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the cleanliness of your room, the comfort of your bed, and the friendly service from our front desk team. It's great to know that our breakfast met your expectations as well. We look forward to welcoming you back on your next visit, and we appreciate your kind words about our hotel!
The front staff is wonderful as always! We’ve stayed here a few times for travel and the front desk ladies are always so sweet to us. The rooms are clean and updated nicely. The only issue I’d have with “cleanliness” is getting rid of stains on sheets and stain a little better. I can tell they’ve been washed but it makes me skeptical when I do see stains on laundry. I will say that on our trip, 11/28-11/29, we noticed the toilet does need to be fixed to the ground because it did wobble excessively but other than that, the stay was great for a night.
The front desk staff was amazing. The room smelled great and was clean. I do think the doors should be repaired to block some of the outdoor sounds out a little better but we stay here twice a year and it has definitely improved!
The room was clean, and the staff were pleasant even when I needed something late at night. Our room was very quiet because it was located behind the stairwell, which served as a great sound barrier.
This is a low budget motel, but it served our purposes just fine. We did not have any of the negative experiences mentioned in other reviews. The bathroom was very clean, the room was updated in terms of decor, and the chicken staff was friendly. Situated off the highway a bit meant it was more quiet. There was a tasty Mexican restaurant within walking distance, and the parking was sufficient. We were just passing through so we didn't need much, this hotel was just fine. The sheets and pillows were nice, the beds were reasonably comfortable though a bit too tall, and the breakfast had sausage and eggs as well as breads and yogurts. Definitely a good value for the money.
The place was ok, for what it was & location. Could have fixed issues like plug outlets not working or missing all together, public restroom out of order, juice dispenser out of order, so no drinks except coffee for breakfast. Location was convenient to the local area.
Room was super clean and in good condition. The only issue was the toilet having some type of leak at the base so it pooled on the floor when flushed. Not positive that it was just water leaking, but notified staff to the issue.
Wasn't allowed to check in. Cats aren't allowed, only dogs. Doesn't specify on pet policy.
The room was nice and clean, comfortable bed, and the staff was great!
We liked it except it smelled like smoke so bad we couldn’t sleep. It was clean but there was a smoke odor either in the air or ceiling or something. We left in the middle of the night. We have bad allergies and this was a no for us. Otherwise the place is nice. Hate we didn’t get to try the breakfast.
Surprisingly! Nice
My husband and I were there for a traffic court. Surprisingly! The area was quiet and clean. The front desk lady was very sweet and helpful upon my my arrival for check in. The stay in the room was surprisingly amazing too! Room was very immaculately cleaned from the ceiling to the floor! Being a cleaner myself that notices everything, the room was spotless. The bed and sheets were like butter on a soft roll! The ladies at the front desk were also very sweet and helpful upon my check out! The breakfast was pretty good too!
I would definitely stay here again if I had too!