酒店回复: Thank you for sharing your feedback and we are so sorry for any inconvenience.
2.0分
情侣出游
原文
翻译提供方：Google
没有意见
酒店回复: We are so sorry that we didn’t meet your expectations.
3.0分
商务出差
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Property was run down. Price reflected the condition of the property. Wasn’t expecting much so that was fine. Beds and sheets were clean and comfortable. Floor was dirty.
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酒店回复: we do apologize that we did not meet your application, but thank you for giving us a review. It will help us a lot to improve in our facilities.
2.0分
其他
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The bed hadn’t been changed and had hair on the sheets, they came and changed. Clothes rack fell off the wall. Bathtub wouldn’t drain. Left 1 towel for 2 people. Pillows were worn out and stained. Tub, floor and around edges of floor was dirty, I swept. Staff could not speak English and was using young girls for cleaning. We wouldn’t stay here again.
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酒店回复: We are so sorry we did not reach your expectation, but we would like to see you back. We will definitely improving the cleaning services and maintenance.
5.0分
其他
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Checkin was easy! Poor lady at the front desk had been working for 26hrs and had another 24 because there was no one else. She was very kind and gracious even though she was exhausted. I hope her manager appreciates her.
The rooms were nice and clean but the shampoo pumps do not work well.
Margaritas nearby was a plus.
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酒店回复: Thank you for your feedback. We do appreciate our employees work. Something doesn't sound right. Thank you for bringing to our attention. We would love to see you back.
1.0分
商务出差
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Top 2 worst ever accomodation
The entire room was dirty…. In every way imaginable. I only stayed because I had to add a night to my trip and this was only place somewhat available to where I was working. Just horrible. Sheets and pillow cases were dirty , mirrors looked as if they hadnt cleaned in months. Spilled stain that was molding on refrigerator, etc etc
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酒店回复: We are so sorry that we didn't meet your expectations. Thank you for your feedback. We will definitely improve in housekeeping team.
2.0分
其他
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You get what you pay for but should be clean.
The hotel was run down and dirty. Pool was great. No soap for the sink. No coffee maker in room, only 2 towels, no lotion. No plug for the bath. Floors were sticky. Under nightstand was disgusting. Behind toilet and bathroom door looked like hadn’t been cleaned in months.
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酒店回复: We are so sorry for inconvenience and room was not clean. Thank you for bringing to our attention. We will definitely improve in housekeeping team. Thank you for your feedback.
3.0分
商务出差
For the money it was ok. The walls were dirty, and it needed updating.
酒店回复: Thank you for your feedback. We definitely look forward in to it.
5.0分
其他
Thank you for a great vacation
Always very personable. I like that I can speak with the owner at any time. Employees are very nice.
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酒店回复: Thank you for your feedback. We would love to make each guest happy at our facility. Come back and see us for your future stay in hamilton.
4.0分
家庭亲子
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The staff was very friendly, the pool is great and rooms clean. Definitely need to inprove on room emenities. There was no coffee maker and the hotel ran out of towels. But for the price was a good little place to stay.
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酒店回复: Thank you for your great feedback. We are so sorry for not meet your expectations about towel. It was a KIDS RAMP Events.
浴室墙上有霉菌（可能是水渍？），没有吹风机，没有咖啡机，其他方面还算干净（浴室里有头发，有霉菌，桌子可以擦一下）。“早餐”的咖啡早上8:30就喝完了，而且很遗憾，没有续杯。早餐是“外带”；没有餐盘，没有面包，只有预包装的棒状食品。不过，就价格而言，还算可以。
没有意见
Property was run down. Price reflected the condition of the property. Wasn’t expecting much so that was fine. Beds and sheets were clean and comfortable. Floor was dirty.
The bed hadn’t been changed and had hair on the sheets, they came and changed. Clothes rack fell off the wall. Bathtub wouldn’t drain. Left 1 towel for 2 people. Pillows were worn out and stained. Tub, floor and around edges of floor was dirty, I swept. Staff could not speak English and was using young girls for cleaning. We wouldn’t stay here again.
Checkin was easy! Poor lady at the front desk had been working for 26hrs and had another 24 because there was no one else. She was very kind and gracious even though she was exhausted. I hope her manager appreciates her.
The rooms were nice and clean but the shampoo pumps do not work well.
Margaritas nearby was a plus.
Top 2 worst ever accomodation
The entire room was dirty…. In every way imaginable. I only stayed because I had to add a night to my trip and this was only place somewhat available to where I was working. Just horrible. Sheets and pillow cases were dirty , mirrors looked as if they hadnt cleaned in months. Spilled stain that was molding on refrigerator, etc etc
You get what you pay for but should be clean.
The hotel was run down and dirty. Pool was great. No soap for the sink. No coffee maker in room, only 2 towels, no lotion. No plug for the bath. Floors were sticky. Under nightstand was disgusting. Behind toilet and bathroom door looked like hadn’t been cleaned in months.
For the money it was ok. The walls were dirty, and it needed updating.
Thank you for a great vacation
Always very personable. I like that I can speak with the owner at any time. Employees are very nice.
The staff was very friendly, the pool is great and rooms clean. Definitely need to inprove on room emenities. There was no coffee maker and the hotel ran out of towels. But for the price was a good little place to stay.