酒店回复: Hello Robert,Thank you for your feedback. We're glad to hear you found your room clean and comfortable. We appreciate your comments regarding repairs and breakfast, and we take them seriously as we strive to enhance the guest experience. Your insights help us identify areas for improvement. We hope to welcome you back in the future for an even better stay!
1.0分
其他
展开
There were 9 flies i had to kill, 1 gnat and as i was eating some chips, a cockroach came out and went after my bag of chips. I felt very itchy for my stay just because i saw the cockroach. The tile floor when i accidentally step off my towel after shower, i saw muddy prints from my foot. I was very disappointed as this had the Wyndam stamp of approval. I will never stay there again.
展开
酒店回复: Hello Christopher,Thank you for sharing your feedback. We take hygiene and cleanliness seriously, and it is concerning to hear about your experience. Your comments will be relayed to the appropriate team for further review. We appreciate you bringing these matters to our attention, and we hope you will consider sharing more about your stay through the management channels available. Your input is valuable to us as we strive to improve.
5.0分
商务出差
Room was great. Comfortable beds and clean. The water pressure is a little low bit other than that we enjoyed our time. The staff was super nice and helpful!
展开
酒店回复: Hello Shannon,Thank you for your feedback! We're glad to hear you enjoyed your room and found the beds comfortable. Your comments about the water pressure will be noted for future improvements. It's wonderful to know that our staff made a positive impact on your stay. We hope to welcome you back for another enjoyable experience in the future.
1.0分
其他
展开
Staff was never at the front desk, “breakfast” was despicable. During my two night stay I had to get 4 new sets of keys because they would stop working. The toilet had a leak in my room so it was constantly running. Room wasn’t clean at all. Remote control was so sticky you had to manually pry the button up to press it again because it would stick inside the remote. “Non smoking” room smelled like smoke the second we walked in. Disgusting hotel will never stay there again
展开
酒店回复: Hello Jonah,Thank you for sharing your experience. We're sorry to hear that your stay did not meet your expectations. Your feedback about the staff availability, breakfast quality, room cleanliness, and maintenance issues is important to us and will be reviewed to improve future guest experiences. We appreciate your comments and hope you will consider sharing more details directly with management for further consideration. Thank you for your input.
3.0分
其他
展开
Some bugs in the room, loud heater. Good price. Didn’t see a note about no housekeeping service but the room was not made up, which I didn’t really mind but would have appreciated knowing what to expect. With only 2-3 rooms being used, put right next to another couple who I could hear through the wall.
展开
酒店回复: Hello Heidi,Thank you for sharing your feedback. We appreciate your comments regarding the pricing and will certainly consider your suggestions for communicating our housekeeping policy more clearly. We also regret to hear that your experience with noise from adjacent rooms did not meet your expectations. Your insights are important to us as we continue to enhance our guests' experience during their stay.
2.0分
其他
展开
The room smelled horrible. The bathroom was not clean. The aiir conditioner/temperature could bot be adjusted so room was cold all night. The breakfast items were minimal at best. Would bot recommend to other travelers.
展开
酒店回复: Hello Charity,Thank you for sharing your feedback about your recent stay. We take all comments seriously as they help us improve our guest experience. Your concerns regarding the cleanliness and amenities will be addressed with our team for review. We appreciate your input on the breakfast offerings as well. We hope you consider staying with us again in the future.
5.0分
情侣出游
This place is pretty good and the price is pretty good as well. I have stayed there twice now.
展开
酒店回复: Hi Dania, We’re delighted to hear that you found your stays enjoyable and that the value met your expectations. It’s wonderful that you chose to return, as it shows our efforts to provide a comfortable and consistent experience are being recognized. Our team takes pride in maintaining a welcoming environment and ensuring that guests feel they are getting quality accommodations at a fair price. Feedback like yours encourages us to continue upholding the standards that make our property a dependable choice for returning visitors.
5.0分
其他
Room was clean and comfortable. Breakfast was not good at all. Very little to choose from.
展开
酒店回复: Hello TAMMY,Thank you for your feedback regarding your recent stay. We're glad to hear that you found your room clean and comfortable. We appreciate your input about the breakfast offerings; your suggestions will be considered as we strive to enhance our breakfast selection for future guests. We value your comments and hope to welcome you back again soon.
5.0分
其他
展开
This facility was great for our needs. I didn’t want breakfast however I checked it out and it was VERY sparse. It would not be adequate for children let alone adults. They had a sign posted that advised they were having trouble getting supplies. I wanted a hotel that was clean neat safe and close to where we had our business meeting this met our needs. I would stay there again
展开
酒店回复: Hi Elon, Thank you for sharing your experience. We’re glad to hear that the hotel met your needs in terms of cleanliness, safety, and convenient location for your business meeting. We understand your observations about the breakfast offerings and appreciate your understanding regarding the temporary supply challenges. It’s encouraging to know that despite this, you found the overall stay satisfactory and would consider returning. Feedback like yours helps highlight both the strengths and the areas where the property manages challenges effectively.
格罗夫的戴斯酒店非常棒！房间非常干净舒适。床垫和床上用品都很不错。下次我们再来格罗夫，一定还会住这里！
The room was clean and nice.
Some needed repairs not attended to.
Beakfast was lacking!
Still a comfortable stay!
There were 9 flies i had to kill, 1 gnat and as i was eating some chips, a cockroach came out and went after my bag of chips. I felt very itchy for my stay just because i saw the cockroach. The tile floor when i accidentally step off my towel after shower, i saw muddy prints from my foot. I was very disappointed as this had the Wyndam stamp of approval. I will never stay there again.
Room was great. Comfortable beds and clean. The water pressure is a little low bit other than that we enjoyed our time. The staff was super nice and helpful!
Staff was never at the front desk, “breakfast” was despicable. During my two night stay I had to get 4 new sets of keys because they would stop working. The toilet had a leak in my room so it was constantly running. Room wasn’t clean at all. Remote control was so sticky you had to manually pry the button up to press it again because it would stick inside the remote. “Non smoking” room smelled like smoke the second we walked in. Disgusting hotel will never stay there again
Some bugs in the room, loud heater. Good price. Didn’t see a note about no housekeeping service but the room was not made up, which I didn’t really mind but would have appreciated knowing what to expect. With only 2-3 rooms being used, put right next to another couple who I could hear through the wall.
The room smelled horrible. The bathroom was not clean. The aiir conditioner/temperature could bot be adjusted so room was cold all night. The breakfast items were minimal at best. Would bot recommend to other travelers.
This place is pretty good and the price is pretty good as well. I have stayed there twice now.
Room was clean and comfortable. Breakfast was not good at all. Very little to choose from.
This facility was great for our needs. I didn’t want breakfast however I checked it out and it was VERY sparse. It would not be adequate for children let alone adults. They had a sign posted that advised they were having trouble getting supplies. I wanted a hotel that was clean neat safe and close to where we had our business meeting this met our needs. I would stay there again