Some bugs in the room, loud heater. Good price. Didn’t see a note about no housekeeping service but the room was not made up, which I didn’t really mind but would have appreciated knowing what to expect. With only 2-3 rooms being used, put right next to another couple who I could hear through the wall.
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酒店回复: Hello Heidi,Thank you for sharing your feedback. We appreciate your comments regarding the pricing and will certainly consider your suggestions for communicating our housekeeping policy more clearly. We also regret to hear that your experience with noise from adjacent rooms did not meet your expectations. Your insights are important to us as we continue to enhance our guests' experience during their stay.
2.0分
其他
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The room smelled horrible. The bathroom was not clean. The aiir conditioner/temperature could bot be adjusted so room was cold all night. The breakfast items were minimal at best. Would bot recommend to other travelers.
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酒店回复: Hello Charity,Thank you for sharing your feedback about your recent stay. We take all comments seriously as they help us improve our guest experience. Your concerns regarding the cleanliness and amenities will be addressed with our team for review. We appreciate your input on the breakfast offerings as well. We hope you consider staying with us again in the future.
5.0分
情侣出游
This place is pretty good and the price is pretty good as well. I have stayed there twice now.
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酒店回复: Hi Dania, We’re delighted to hear that you found your stays enjoyable and that the value met your expectations. It’s wonderful that you chose to return, as it shows our efforts to provide a comfortable and consistent experience are being recognized. Our team takes pride in maintaining a welcoming environment and ensuring that guests feel they are getting quality accommodations at a fair price. Feedback like yours encourages us to continue upholding the standards that make our property a dependable choice for returning visitors.
5.0分
其他
Room was clean and comfortable. Breakfast was not good at all. Very little to choose from.
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酒店回复: Hello TAMMY,Thank you for your feedback regarding your recent stay. We're glad to hear that you found your room clean and comfortable. We appreciate your input about the breakfast offerings; your suggestions will be considered as we strive to enhance our breakfast selection for future guests. We value your comments and hope to welcome you back again soon.
5.0分
其他
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This facility was great for our needs. I didn’t want breakfast however I checked it out and it was VERY sparse. It would not be adequate for children let alone adults. They had a sign posted that advised they were having trouble getting supplies. I wanted a hotel that was clean neat safe and close to where we had our business meeting this met our needs. I would stay there again
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酒店回复: Hi Elon, Thank you for sharing your experience. We’re glad to hear that the hotel met your needs in terms of cleanliness, safety, and convenient location for your business meeting. We understand your observations about the breakfast offerings and appreciate your understanding regarding the temporary supply challenges. It’s encouraging to know that despite this, you found the overall stay satisfactory and would consider returning. Feedback like yours helps highlight both the strengths and the areas where the property manages challenges effectively.
4.0分
其他
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Good for the most parr
The front desk person was very kind. The room was spacious, bed was comfortable. Seemed clean for most part. Some areas were dirty, behind the bathroom door. It smelled like mildew. But other than no real complaints.
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酒店回复: Hi Kimberly, Thank you for sharing your feedback with us. We’re glad to hear that our front desk staff made a positive impression and that you found your room spacious and comfortable. While we strive to maintain high standards of cleanliness throughout the hotel, we appreciate your note regarding the areas that could use extra attention, such as behind the bathroom door. Our team works hard to provide a welcoming environment, and we value guest observations like yours that help us continue to improve.
4.0分
其他
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The receptionist wasn't friendly. Not rude, just not friendly. He had an accent and was a little difficult to understand but we got checked in without issue. There were very few other vehicles there. As a matter of fact, we weren't sure the hotel was even open because it looked deserted. After we checked in we left to go back to the event we were in town for and when we came back there were quite a few cars there. That made me feel better.
The room was clean. We had a microwave and fridge and coffee maker. No complaints with the room.
The reason for some 4s in scoring is because of breakfast. There was a sign at checkin that said that breakfast might be missing some items. I'll say. There was frozen sausage and biscuits, a frozen blueberry muffin, cereal or oatmeal. There was orange and apple juice and coffee. I don't think that I have ever stayed at a hotel that offered breakfast that didn't at least have waffles.
Overall, I had a place to sleep and shower. I got to eat breakfast, even though it was a bit disappointing.
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酒店回复: Hello Ramona,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness of the room and the amenities provided. We're continually working to enhance our breakfast offerings and strive to provide a satisfying experience for our guests. Your insights are invaluable in helping us improve moving forward. We hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.
4.0分
商务出差
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Was fine not sure about value for price.
Wasn’t anything exceptional either way. Was a decent night stay. Breakfast was definitely not anything to be considered as a positive. Little snack at best.
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酒店回复: Dear John,Thank you for your feedback. We’re glad to hear that your stay was decent, though we apologize that the breakfast didn’t meet your expectations. We appreciate your comments about the value of your stay, and we will review the breakfast options to ensure a better experience for future guests.We hope to have the opportunity to welcome you back and provide a more enjoyable experience next time.
4.0分
其他
Was expected “hot breakfast “ had tiny bun & sausage, yogurt, muffins, cold cereal
Coffey, juice
Everything other then that was fine
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酒店回复: Hi Leon,Thank you for your review and for staying with us!We’re glad to hear that everything else during your stay was up to your expectations. However, we’re sorry the breakfast didn’t meet what you had hoped for. We understand how important a hot breakfast can be, and your feedback will help us improve both the variety and clarity of what we offer.We appreciate your honesty and hope to welcome you back again soon for an even better experience.
格罗夫的戴斯酒店非常棒！房间非常干净舒适。床垫和床上用品都很不错。下次我们再来格罗夫，一定还会住这里！
Some bugs in the room, loud heater. Good price. Didn’t see a note about no housekeeping service but the room was not made up, which I didn’t really mind but would have appreciated knowing what to expect. With only 2-3 rooms being used, put right next to another couple who I could hear through the wall.
The room smelled horrible. The bathroom was not clean. The aiir conditioner/temperature could bot be adjusted so room was cold all night. The breakfast items were minimal at best. Would bot recommend to other travelers.
This place is pretty good and the price is pretty good as well. I have stayed there twice now.
Room was clean and comfortable. Breakfast was not good at all. Very little to choose from.
This facility was great for our needs. I didn’t want breakfast however I checked it out and it was VERY sparse. It would not be adequate for children let alone adults. They had a sign posted that advised they were having trouble getting supplies. I wanted a hotel that was clean neat safe and close to where we had our business meeting this met our needs. I would stay there again
Good for the most parr
The front desk person was very kind. The room was spacious, bed was comfortable. Seemed clean for most part. Some areas were dirty, behind the bathroom door. It smelled like mildew. But other than no real complaints.
The receptionist wasn't friendly. Not rude, just not friendly. He had an accent and was a little difficult to understand but we got checked in without issue. There were very few other vehicles there. As a matter of fact, we weren't sure the hotel was even open because it looked deserted. After we checked in we left to go back to the event we were in town for and when we came back there were quite a few cars there. That made me feel better.
The room was clean. We had a microwave and fridge and coffee maker. No complaints with the room.
The reason for some 4s in scoring is because of breakfast. There was a sign at checkin that said that breakfast might be missing some items. I'll say. There was frozen sausage and biscuits, a frozen blueberry muffin, cereal or oatmeal. There was orange and apple juice and coffee. I don't think that I have ever stayed at a hotel that offered breakfast that didn't at least have waffles.
Overall, I had a place to sleep and shower. I got to eat breakfast, even though it was a bit disappointing.
Was fine not sure about value for price.
Wasn’t anything exceptional either way. Was a decent night stay. Breakfast was definitely not anything to be considered as a positive. Little snack at best.
Was expected “hot breakfast “ had tiny bun & sausage, yogurt, muffins, cold cereal
Coffey, juice
Everything other then that was fine