酒店回复: Dear David,We are truly sorry to hear about the unacceptable conditions you encountered during your stay. The issues you described from cleanliness concerns and unpleasant odors to safety issues and the absence of advertised amenities are deeply troubling and far below the standards any guest should experience. Your feedback has been escalated to management for immediate investigation and corrective action. We sincerely apologize for the discomfort and frustration this caused, and we appreciate you bringing these serious concerns to our attention.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered with the bed, parking security, and entrance. Your feedback is important, and we’ll be sharing it with our team to address these concerns and improve the overall guest experience.Sincerely,Hotel Manager
酒店回复: Dear Guest,Thank you for your feedback. We're glad the AC worked well and that the accommodations met your basic needs. We understand your concerns about the room appearance and overall condition. While updates are underway, we recognize there’s more to be done to enhance comfort and guest satisfaction. Your note about the entrance access is also appreciated and will be considered for future improvements. We value your input and hope your stay served its purpose as intended.Sincerely, Hotel Manager
酒店回复: Dear john,We’re truly sorry to hear about the condition of your stay. The issues you described are unacceptable and do not reflect the standards we aim to provide. Please know that your feedback has been shared with our management team for immediate correction. Guest comfort and cleanliness are our priorities, and your experience will be used to drive improvements.Sincerely, Hotel Manager
2.0分
情侣出游
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浴室看起来好像没打扫过。浴缸和墙上到处都是长长的黑发。浴帘杆上挂着一块脏兮兮、沾满粪便的毛巾。
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酒店回复: Dear Blanca,We sincerely apologize for the condition of the bathroom during your stay. What you described is completely unacceptable and far below our standards for cleanliness and guest comfort. Your feedback has been immediately shared with our housekeeping leadership team for urgent review and corrective action. We truly regret the discomfort and frustration this caused. We hope to have the opportunity to make things right and provide you with the experience you deserve in the future.Sincerely, Hotel Manager
2.0分
家庭亲子
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翻译提供方：Google
马桶水槽坏了。卧室与预订时网站上显示的完全不同。
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酒店回复: Dear Kathleen,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager
4.0分
其他
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翻译提供方：Google
什么都没有啊！
有炉灶、冰箱、微波炉，很方便，但是没有碗碟、锅碗瓢盆、刀叉等，所以如果打算做饭的话还是要自带。
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酒店回复: Dear Guest,Thank you for sharing your experience. We're glad you found the stove, refrigerator, and microwave convenient. We apologize for the lack of cookware and utensils. We appreciate your suggestion and will consider it for future improvements. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
其他
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翻译提供方：Google
好的
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酒店回复: Dear Richard,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
位置很棒，很多地方步行或短距离驾车即可到达。服务快捷、乐于助人且友好。房间挺干净的。没有虫子之类的，但浴缸排水有点慢，这是清洁方面唯一的缺点。和其他的长住型酒店很像，这里就像一个临时公寓。有大冰箱、微波炉、有线电视、空调，还有自助洗衣房，可以投币或刷卡，非常方便。总的来说，我会向任何想找一家价格实惠、适合住几天以上的人推荐这里。
房间很脏，浴室和墙壁上都有体液。床下有很多垃圾和灰尘。环境感觉很不安全，看起来像是长期住在那里的无家可归者。整个一楼虽然禁止吸烟，但闻起来却像香烟味。房子外面有一只死老鼠！停车场感觉很不安全。尽管预订时写明了早餐供应，但实际上根本不提供。
完全出乎意料。
床很不舒服。
“安全停车场”侧面有个洞，任何人都可以开车过来，按下按钮升起大门，但值机柜台的工作人员似乎没有确认任何信息就放他们进去了。
有一扇前门脱落了，只能靠在灌木丛里。
满足需求，还不错。房间和图片完全不一样。看得出来他们正在努力改进，但仍然需要一些改进。空调运行良好，但噪音很大。如果除了正门之外还有其他设施就更好了。
我住的整个期间，前门都脱了铰链，靠在楼上。灯具从天花板上垂下来，窗帘上有洞，地板黏糊糊的，毛巾上还粘着别人的头发。我想，一分价钱一分货吧。
浴室看起来好像没打扫过。浴缸和墙上到处都是长长的黑发。浴帘杆上挂着一块脏兮兮、沾满粪便的毛巾。
马桶水槽坏了。卧室与预订时网站上显示的完全不同。
什么都没有啊！
有炉灶、冰箱、微波炉，很方便，但是没有碗碟、锅碗瓢盆、刀叉等，所以如果打算做饭的话还是要自带。
好的
有個小廚房，自己煮點菜應該可以，但是沒有附鍋子、餐具🍴
沒有水壺煮水，lobby 熱水瓶中的水是冷的。