The faucet was coming out of the wall. There were bugs coming out of the bathroom sink. The sheets were stained. For the rates they’re expecting, it needs work.
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酒店回复: Thank you for sharing your feedback. I’m truly sorry to hear about the maintenance and cleanliness issues you encountered during your stay. That’s not the experience we strive to provide, and I apologize for the inconvenience. We’ve addressed your concerns with our housekeeping and maintenance teams to ensure these issues are promptly corrected.We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with a much-improved stay in the future.
4.0分
其他
Does not look like a hotel when you pull up. Little older of a place, but it was fairly clean and suited me just fine.
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酒店回复: Thank you for your feedback! We’re glad to hear that your stay suited your needs and that you found the room clean. We appreciate your comments about the property’s appearance and will continue working to make every guest’s experience comfortable and enjoyable.
4.0分
其他
The place is older but it was very clean. We did not eat breakfast there so I cannot comment on that. Employees were all very friendly and helpful
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you found your room clean and our team friendly and helpful. We appreciate your comments and hope to welcome you back soon for another great stay.
5.0分
情侣出游
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Parking was good, room was clean but spatub didn’t work, area was clean and nice. Staff was great. But breakfast was subpar, no selection and can't even say its a continental breakfast. No protein only fruit and yogurt.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your clean room, convenient parking, and friendly service from our team. We do apologize that the spa tub wasn’t working properly and that our breakfast selection didn’t meet your expectations — we’ll review this with our team to make improvements. Your input is valuable and helps us enhance our guests’ experience.We hope to welcome you back soon for an even better stay!
3.0分
其他
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They had this facility rennovated and put in laminated flooring in the rooms. It was not clean and as I walked around the room that evening, the bottom of my feet were very dirty. When I received my check out bill, it was a different price but my card was charged different.
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酒店回复: Dear Ginger,Thank you for taking the time to share your feedback. I sincerely apologize for the cleanliness concerns you experienced with the flooring, as this is not the standard we strive to maintain. I will be addressing this with our housekeeping team to ensure it is corrected immediately.I also regret the confusion with your billing. Please contact us directly so we can review the charges and make sure everything is accurate and resolved to your satisfaction. We value your input and hope to have the chance to provide you with a much better experience in the future.
4.0分
其他
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The staff and our room were superb. We were a little disappointed the available items for breakfast did not include much in the way of protein: mostly carbohydrates.
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酒店回复: Thank you, Douglas, for your kind words about our staff and your room—we’re so glad you enjoyed your stay. We appreciate your feedback regarding breakfast options, especially the variety of protein, as it helps us identify ways to improve our guest experience. We’ll be sure to share this with our team for consideration. We hope to welcome you back again soon!
1.0分
商务出差
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We stayed at this location August 21-24, 2025 on business. The 1st room we checked into, there was water under the laminate floor in the bathroom & the tub’s surface was slippery due to a partial mat still being stuck to the tub. We were moved to another room, it was late in the evening. Went straight to bed. Next morning noticed the condition of the bathroom. Went out & purchased cleaning supplies & flip flops. Pic of socks was just wearing in the room! Also, bathroom fan was so loud & connected to lights. Bought a camping light so we didn’t have to turn on. Room always felt damp, even with air conditioner on. Ice machine was not working or available. No hot water in breakfast room for tea or oatmeal. 2nd night we around midnight we had someone from the front desk try to enter our room - they did not announce themselves. Left when I yelled - get out of our room! Tried to call from our room-phone disconnected! Called from my cell phone - not knowing @that time it was them. They apologized and said they were checking to see if someone was in the room?! What?! We were there to get sleep b/c we were working long days at the fair! We have stayed there before & had a good experience. Not again-I feel I should get my money returned!
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酒店回复: Dear Ms. Nichols, thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, as this is not the level of service we strive to provide. Your concerns have been shared with our team to ensure improvements are made. We value your past business and would appreciate the chance to regain your trust on a future visit.Sincerely,
3.0分
商务出差
The room was clean and slightly updated. There was a small water leak in the bathroom coming from the room upstairs. It was a room to sleep in.
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酒店回复: Thank you for your feedback. I’m glad to hear the room was clean and comfortable for your stay. I sincerely apologize for the inconvenience caused by the water leak from the room above. We take issues like this seriously, and I’ve already reported it to our maintenance team to ensure it’s addressed promptly. If there's anything else we can do to make your next stay more enjoyable, please don’t hesitate to let us know. We appreciate you choosing to stay with us.
3.0分
其他
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Ok
Staff was very nice. The room was nice. It was clean and comfortable. The shower had mold stains around the drain and there was very little water pressure for the shower. The breakfast was minimal, but was ok. The doors to the room were so thin the you could hear the conversations in the rooms as you passed by them. The restaurant attached to the hotel was very good.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found our staff friendly and your room clean and comfortable, and that you enjoyed the attached restaurant. We do apologize for the concerns you experienced with the shower condition, water pressure, room doors, and breakfast. Your comments are very helpful, and we’ll be reviewing these areas with our team to make improvements.We truly appreciate your input and hope to have the opportunity to provide you with an even better stay on your next visit.
#踩#走廊隔音尚有不足；美国很多酒店的一间房和另一间中间有一个门相通。这家也是如此，虽然锁住了，但隔音效果不好，很容易被吵到。且总觉得安全性不够。
The faucet was coming out of the wall. There were bugs coming out of the bathroom sink. The sheets were stained. For the rates they’re expecting, it needs work.
Does not look like a hotel when you pull up. Little older of a place, but it was fairly clean and suited me just fine.
The place is older but it was very clean. We did not eat breakfast there so I cannot comment on that. Employees were all very friendly and helpful
Parking was good, room was clean but spatub didn’t work, area was clean and nice. Staff was great. But breakfast was subpar, no selection and can't even say its a continental breakfast. No protein only fruit and yogurt.
They had this facility rennovated and put in laminated flooring in the rooms. It was not clean and as I walked around the room that evening, the bottom of my feet were very dirty. When I received my check out bill, it was a different price but my card was charged different.
The staff and our room were superb. We were a little disappointed the available items for breakfast did not include much in the way of protein: mostly carbohydrates.
We stayed at this location August 21-24, 2025 on business. The 1st room we checked into, there was water under the laminate floor in the bathroom & the tub’s surface was slippery due to a partial mat still being stuck to the tub. We were moved to another room, it was late in the evening. Went straight to bed. Next morning noticed the condition of the bathroom. Went out & purchased cleaning supplies & flip flops. Pic of socks was just wearing in the room! Also, bathroom fan was so loud & connected to lights. Bought a camping light so we didn’t have to turn on. Room always felt damp, even with air conditioner on. Ice machine was not working or available. No hot water in breakfast room for tea or oatmeal. 2nd night we around midnight we had someone from the front desk try to enter our room - they did not announce themselves. Left when I yelled - get out of our room! Tried to call from our room-phone disconnected! Called from my cell phone - not knowing @that time it was them. They apologized and said they were checking to see if someone was in the room?! What?! We were there to get sleep b/c we were working long days at the fair! We have stayed there before & had a good experience. Not again-I feel I should get my money returned!
The room was clean and slightly updated. There was a small water leak in the bathroom coming from the room upstairs. It was a room to sleep in.
Ok
Staff was very nice. The room was nice. It was clean and comfortable. The shower had mold stains around the drain and there was very little water pressure for the shower. The breakfast was minimal, but was ok. The doors to the room were so thin the you could hear the conversations in the rooms as you passed by them. The restaurant attached to the hotel was very good.