酒店回复: Hello Stephanie,Thank you for sharing your experience. We value your feedback and understand your concerns regarding the presence of individuals near the front entrance and the WiFi connectivity. Our goal is to ensure a comfortable environment for all our guests, and we appreciate your insights. Your comments will be shared with the management team for their review as they strive to enhance our guests' experiences in the future. We hope you consider staying with us again, as guest safety and comfort are our top priorities.
1.0分
家庭亲子
原文
翻译提供方：Google
床垫松垮破旧。
马桶里总是倒出棕色的东西。无烟房间弥漫着烟味。浴室门修补得很差。床上用品陈旧且质量差。早餐很简陋。
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酒店回复: Hello Jonathan,Thank you for taking the time to share your feedback regarding your stay. We appreciate your comments about the mattress, bathroom, and breakfast, as they help us identify areas for potential improvement. While we strive to provide a comfortable experience for all our guests, we understand that there were aspects of your visit that did not meet expectations. Your insights will be shared with the appropriate team for consideration. Thank you again for your feedback.
2.0分
其他
原文
翻译提供方：Google
床垫需要更换。床单看起来没有换过。枕头有一股难闻的气味。
工作人员很棒！
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酒店回复: Hello Judy, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Hello Rodrigo,We are delighted to hear that you had an excellent experience with us during your stay. Guest satisfaction is our top priority, and we are pleased that we met your expectations. If you have any further feedback or need assistance, please do not hesitate to contact us.
1.0分
其他
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The dirtiest hotel I have ever been to in my 67 years on the planet. I want to say that I stayed here in 2022 and it was old, but the room was very clean. Not the case anymore. I was in town for a wedding and booked 4 rooms for ourselves and other family members. Every room was filthy, rugs that had not been vacuumed in months, dirty walls and faceplates, hair on the bathroom floors, stained bedcovers, torn and fraying upholstery. I asked for extra towels, was told 15 minutes, but they never appeared. I was really shocked at how bad it was. Was so disgusted with the place I never went to sample the breakfast so I can't comment on it.
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酒店回复: Hello Traci,Thank you for your feedback regarding your recent stay with us. We regret to hear that your experience did not meet your expectations, especially compared to your previous visit. Our team is committed to providing a clean and comfortable environment for all our guests, and your observations will be shared with management to ensure they are addressed appropriately. We appreciate you taking the time to share your thoughts, as they help us strive for improvement in our services and facilities moving forward.
4.0分
其他
The property was quiet and the rooms were large.
I would want the property to improve the breakfast.
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酒店回复: Hello Stacy,Thank you for your feedback regarding your stay. We're pleased to hear you enjoyed the quiet atmosphere and spacious rooms. Your insights about the breakfast will be shared with our team as we continuously look to enhance our guests' experiences. We value your input and hope to welcome you back in the future to see how we've improved.
1.0分
其他
Door was ajar upon arrival so entering the room was scary. No shower curtain and no breakfast. Please change description to match actual experience
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酒店回复: Hello Mary,Thank you for sharing your experience. We appreciate your feedback regarding the door and the absence of a shower curtain. We strive to accurately represent our amenities, and your comments will help us improve. We understand how important these details are for your comfort and will take them into consideration as we continue to enhance our services. We value your input and hope you will consider staying with us again in the future.
1.0分
家庭亲子
The room was dirty, the faucet didn’t work in the bathroom, the TV was crooked on the wall. The food for breakfast was all expired.
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酒店回复: Hello Tyler,Thank you for sharing your feedback regarding your recent stay. We're disappointed to hear about your experience with the room cleanliness and the maintenance issues you encountered. Your comments about the breakfast will also be addressed with the appropriate team. We value your insights, as they help us to enhance our services for future guests.
5.0分
其他
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Clean property from the parking lot, to the lobby and halls to the room. Easy check in with friendly staff. Quiet, safe area with no problems at a great price. I have paid a lot more for a lot less.
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酒店回复: Hello Travis,Thank you for sharing your positive experience! It’s wonderful to hear that you enjoyed the cleanliness of our property, the friendly check-in process, and the quiet atmosphere. We appreciate your feedback on our pricing as well. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.
服务和员工都非常好。价格实惠，地理位置优越，周边有很多餐饮选择和游玩的地方。外面还有一个泳池和露台甲板，可以和朋友坐在那里聊天。
前台人员态度很好，但是前门外一直围着几个男人，我们入住期间大概有 8-10 个这样的男人。作为一个单亲妈妈，当只有我和妈妈、女儿和我时，我感到有点不安。WiFi 根本不够用，然后我们走到外面，看到前门有一只小龙虾。而那些男人还在外面闲逛喝酒。这让我们感到非常不安。我永远不会让一群男人在有人来入住时坐在前门旁边，尤其是他们不会说英语的时候。任何人都不应该在酒店感到不安全
床垫松垮破旧。
马桶里总是倒出棕色的东西。无烟房间弥漫着烟味。浴室门修补得很差。床上用品陈旧且质量差。早餐很简陋。
床垫需要更换。床单看起来没有换过。枕头有一股难闻的气味。
工作人员很棒！
伟大的
The dirtiest hotel I have ever been to in my 67 years on the planet. I want to say that I stayed here in 2022 and it was old, but the room was very clean. Not the case anymore. I was in town for a wedding and booked 4 rooms for ourselves and other family members. Every room was filthy, rugs that had not been vacuumed in months, dirty walls and faceplates, hair on the bathroom floors, stained bedcovers, torn and fraying upholstery. I asked for extra towels, was told 15 minutes, but they never appeared. I was really shocked at how bad it was. Was so disgusted with the place I never went to sample the breakfast so I can't comment on it.
The property was quiet and the rooms were large.
I would want the property to improve the breakfast.
Door was ajar upon arrival so entering the room was scary. No shower curtain and no breakfast. Please change description to match actual experience
The room was dirty, the faucet didn’t work in the bathroom, the TV was crooked on the wall. The food for breakfast was all expired.
Clean property from the parking lot, to the lobby and halls to the room. Easy check in with friendly staff. Quiet, safe area with no problems at a great price. I have paid a lot more for a lot less.