酒店回复: Hello Miguel,Nos alegra mucho saber que tu estancia fue agradable y que todo estuvo muy bien. Tu satisfacción es importante para nosotros y siempre nos esforzamos por ofrecer una experiencia positiva. Esperamos poder darte la bienvenida de nuevo en tu próxima visita. ¡Gracias por compartir tu experiencia!
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Andrew, Thank you for your feedback. We appreciate your insights and take all comments seriously as they help us improve our services. We hope you will consider staying with us again in the future to experience our ongoing enhancements and dedication to guest satisfaction. Safe travels!
3.0分
其他
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First time staying in a Days Inn in 25 years. I needed to stay at this exit and better hotels were booked. The hotel staff had zero personality but got me checked in. Hotel has exterior room doors meaning a very old building. Inside of room was basic for a nights sleep and shower.
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酒店回复: Hello Randy,Thank you for sharing your experience. We appreciate your candid feedback regarding the staff and the condition of the hotel. It's important for us to hear from our guests as it aids in our ongoing efforts to improve. We hope you had a restful night and that your overall journey was enjoyable. Your observations will be noted for future considerations.
1.0分
其他
They really need to replaced the toilets and the beds are very old and unconfortable also the pillows are really old and smelly
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酒店回复: Hello Maria,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the condition of the toilets and beds, as well as the pillows. Your insights are valuable and will be communicated to the appropriate team for their consideration in future improvements. We strive to enhance the comfort and satisfaction of all our guests. Thank you for your input on these matters.
1.0分
其他
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We arrived at the hotel and the clerk said they didn't have a non smoking room with King bed that I had reserved and paid for. All he had left was a double bed room non smoking & didn't offer me any money back for them not having the room I reserved & paid for.
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酒店回复: Hello Joyce,Thank you for sharing your experience. We understand how disappointing it can be when a reservation does not align with your expectations. Our team strives to accommodate all guest requests, and we appreciate your feedback as it helps us evaluate our processes. Please feel free to reach out to management directly to discuss your concerns further. Your satisfaction is important to us, and we value your input as we continue to enhance our guest experience.
3.0分
其他
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Would not stay again.
Stopped here for an overnight stay during a road trip with our kids, honestly wish we hadn't. The area felt unsafe at night, the manager working the lobby had locked the second vestibule entrance so he spoke to me through a window to get checked in. I was uncomfortable but we had already paid online and it being after 1am we were too tired to keep driving. There were police cars outside the rooms around 2am, unsure why. The room had been cleaned well but smelled of mold likely from the AC unit. The door also had a ton of odd scratches all over it and the peephole was broken, someone had stuffed toilet paper in it. Staff seemed uneasy.
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酒店回复: Hello Ashley,Thank you for taking the time to share your experience. We apologize for any discomfort you felt during your stay. We appreciate your feedback regarding the room conditions, as cleanliness and safety are important to us. Your comments will be forwarded to management for their review, as we are always looking to improve our guests' experiences. We hope you have safe travels on the rest of your journey.
5.0分
其他
Enjoyed My Stay
Very good customer service & stay, time well needed & will definitely be going back, great all around staff...
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酒店回复: Hello Charles,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our customer service. It's wonderful to know our staff made a positive impact on your experience. We look forward to welcoming you back for another great visit in the future. Safe travels!
5.0分
朋友出游
Pools was closed for the year but the property was clean and reasonably priced
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酒店回复: Hello Todd, Thank you for sharing your feedback. We're glad to hear that you found the property clean and reasonably priced. We understand the pool closure was disappointing and appreciate your understanding. Your comments will be noted for future improvements, and we hope to welcome you back for a more complete experience next time.
3.0分
其他
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Property is old and outdated but the beds were surprisingly comfortable. Was late when we stopped and when booking online I didn’t notice that these were outside access rooms only. Breakfast was stale powdered donuts with only coffee to drink. First room we checked in to had ants crawling on the bathroom wall so we asked to be moved. Moved us quickly with no problem. Internet access was great.
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酒店回复: Hello Patricia,Thank you for your feedback. We're glad to hear you found the beds comfortable and appreciated the prompt response to your room change. Your observations about the breakfast options and room condition are noted, as we are always looking to improve our guests' experiences. We hope you will consider staying with us again in the future for a more enjoyable visit.
酒店很好，干净整洁，员工也很友善，设施一应俱全，一切都很棒。
一切都很棒。
好的
First time staying in a Days Inn in 25 years. I needed to stay at this exit and better hotels were booked. The hotel staff had zero personality but got me checked in. Hotel has exterior room doors meaning a very old building. Inside of room was basic for a nights sleep and shower.
They really need to replaced the toilets and the beds are very old and unconfortable also the pillows are really old and smelly
We arrived at the hotel and the clerk said they didn't have a non smoking room with King bed that I had reserved and paid for. All he had left was a double bed room non smoking & didn't offer me any money back for them not having the room I reserved & paid for.
Would not stay again.
Stopped here for an overnight stay during a road trip with our kids, honestly wish we hadn't. The area felt unsafe at night, the manager working the lobby had locked the second vestibule entrance so he spoke to me through a window to get checked in. I was uncomfortable but we had already paid online and it being after 1am we were too tired to keep driving. There were police cars outside the rooms around 2am, unsure why. The room had been cleaned well but smelled of mold likely from the AC unit. The door also had a ton of odd scratches all over it and the peephole was broken, someone had stuffed toilet paper in it. Staff seemed uneasy.
Enjoyed My Stay
Very good customer service & stay, time well needed & will definitely be going back, great all around staff...
Pools was closed for the year but the property was clean and reasonably priced
Property is old and outdated but the beds were surprisingly comfortable. Was late when we stopped and when booking online I didn’t notice that these were outside access rooms only. Breakfast was stale powdered donuts with only coffee to drink. First room we checked in to had ants crawling on the bathroom wall so we asked to be moved. Moved us quickly with no problem. Internet access was great.