酒店回复: Thank you for your wonderful feedback! We’re glad you enjoyed your clean and comfortable room, our convenient amenities, and the breakfast. It’s great to hear you appreciated our location near shopping and dining. We look forward to welcoming you back on your next visit!
5.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Wow! Thank you so much for the perfect score! We’re thrilled to hear you had an outstanding stay and truly appreciate your kind words. We look forward to welcoming you back again soon!
4.0分
其他
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Staff was courteous and helpful.
Out of 4 electric receptacles on either side of the bed, only 1 worked.
The room was mostly clean except for some crumbs left on the couch.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that our staff provided courteous and helpful service during your stay. However, we apologize for the inconvenience caused by the electrical outlets and for the crumbs left on the couch. This does not reflect our cleanliness or maintenance standards.Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are addressed promptly. We appreciate you bringing them to our attention and helping us improve.Thank you again for staying with us, and we hope to have the opportunity to provide you with a smoother experience on your next visit.
5.0分
其他
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Clean room & beds were comfortable! It was great after being on the road for several hours. Nicole at the front desk went above & beyond to make sure we had the best experience!
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed a clean, comfortable room after your long travels. It’s also great to know that Nicole made such a positive impact on your stay—she truly is an asset to our team.We appreciate your kind words and hope to welcome you back again soon!
4.0分
其他
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Be sure to triple check the ending time for breakfast. A staff member told me the previous evening that breakfast ended at 10 on a weekday morning and it was ending at nine, per all other mornin staff members, so I almost didn’t get to eat if I had gone down to eat any later than I did.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the confusion regarding our breakfast hours. We understand how frustrating it can be to receive conflicting information, and we will make sure all team members are aligned on the correct breakfast times to prevent this from happening in the future. We appreciate you bringing this to our attention and hope you were still able to enjoy your meal. We look forward to welcoming you back and providing a seamless experience next time.
5.0分
其他
Room was very clean. Staff that greeted us was very friendly. The hotel smelled amazing!
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酒店回复: Thank you for sharing your feedback with us! We’re so glad to hear you enjoyed your room and found the room comfortable and the staff accommodating. Providing a great night’s rest is one of our top priorities, and it’s wonderful to know we delivered.We appreciate your stay and hope to welcome you back again soon!
2.0分
其他
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Transformer went out earlier, so no tv. When asked the next day about it, there was no rush or concern. The hotel was stuffy. The lobby water dispenser was totally empty. I was laughed at by the maintenance man who was talking with the clerk, when I mentioned that the water was empty. Hallway down to breakfast smelled like garbage that didn’t go out. We saw the breakfast attendant use the kitchen sink to refill the water pitcher for guests. It was a quick and cheap stop, a pi guess I got what I paid for… but I won’t be stopping there again.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Your experience with the TV outage, lobby water, and cleanliness concerns does not meet the standards we strive to provide, and we take your comments very seriously. We will address these matters with our team to ensure improvements are made. We appreciate your honesty and hope you might consider giving us another chance in the future to provide the quality experience our guests deserve.
5.0分
其他
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Very nice experience. Staff was very friendly and helpful. Facility was clean and neat. Room was spotless. I would definitely stay again next time I pass this way again.
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酒店回复: Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay, found our staff friendly and helpful, and appreciated the cleanliness of our facility. We look forward to welcoming you back the next time you’re in the area!
位置很好
离65号出口很近。
没有水，毛巾很脏
很棒的酒店，房间干净整洁，配有冰箱和冰柜。
酒店看起来很整洁，而且似乎很新。
早餐也不错。
酒店附近有一家沃尔玛和几家餐厅。
美好的
Staff was courteous and helpful.
Out of 4 electric receptacles on either side of the bed, only 1 worked.
The room was mostly clean except for some crumbs left on the couch.
Clean room & beds were comfortable! It was great after being on the road for several hours. Nicole at the front desk went above & beyond to make sure we had the best experience!
Be sure to triple check the ending time for breakfast. A staff member told me the previous evening that breakfast ended at 10 on a weekday morning and it was ending at nine, per all other mornin staff members, so I almost didn’t get to eat if I had gone down to eat any later than I did.
Room was very clean. Staff that greeted us was very friendly. The hotel smelled amazing!
Transformer went out earlier, so no tv. When asked the next day about it, there was no rush or concern. The hotel was stuffy. The lobby water dispenser was totally empty. I was laughed at by the maintenance man who was talking with the clerk, when I mentioned that the water was empty. Hallway down to breakfast smelled like garbage that didn’t go out. We saw the breakfast attendant use the kitchen sink to refill the water pitcher for guests. It was a quick and cheap stop, a pi guess I got what I paid for… but I won’t be stopping there again.
Very nice experience. Staff was very friendly and helpful. Facility was clean and neat. Room was spotless. I would definitely stay again next time I pass this way again.