酒店回复: Dear Emberly,Thank you for staying with us again and for sharing your honest feedback! We're so glad to hear that your second visit was much more comfortable and that everything in the room met your expectations. It's great to know our efforts to improve cleanliness have made a difference. We appreciate your continued support and look forward to providing an even better experience next time!Best Regards,Management Team
酒店回复: Dear Raquel,Thank you so much for your kind words and for choosing to stay with us again! We’re thrilled to hear that you enjoyed our clean rooms, well-maintained property, and convenient location. It truly means a lot to know that our efforts are being noticed and appreciated. We look forward to welcoming you back on your next visit!Best Regards,Management Team
酒店回复: We want to thank you for staying with us and for the feedback. We are please to read you enjoyed your stay and we do hope to host you again in the future.
酒店回复: We do want to thank you for your feedback. We will relay these concerns to the right areas for the hotel staff and will be working on them, and we do hope to host you again in the future.
5.0分
其他
原文
翻译提供方:Google
虽然由于要参加阿拉巴马大学的一项活动,我没有在酒店呆很长时间,但我发现这里的设施干净、高效。
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酒店回复: We do want to thank you for your feedback and for staying with us. We do hope to host you again in the future.
1.0分
商务出差
原文
翻译提供方:Google
这家酒店和客服都糟糕透了,我再也不住他们了。早餐广告很虚假,我真是浪费钱。这真是个教训。
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酒店回复: We do want to thank you for your feedback and we do hope to host you again in the future.
1.0分
其他
原文
翻译提供方:Google
我在浴室里发现了很多蟑螂。晚上没有水和果汁供应,但没有人准备,直到第二天早上,没有任何借口。
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酒店回复: Dear Ji,We sincerely apologize for your experience. Cleanliness and guest comfort are our top priorities, and we will immediately address the concerns you raised. We regret the inconvenience regarding water and juice availability and will ensure better service responsiveness moving forward. Your feedback is invaluable in helping us improve, and we truly appreciate your patience. We hope to provide you with a much better experience in the future.Sincerely,Management Team
好酒店。没遇到任何问题。干净又舒适。
洗衣粉和洗衣费比较贵
客房和早餐
非常安静的住宿地点,靠近城里的一切。欧陆式早餐不是很好。房间里的空调晚上可能会很吵。房间干净,床很舒服。淋浴水压低。马桶离地面较低。还会再来入住。
这是我第二次住在这里。房间很舒适,干净整洁,所有设施都正常使用。这次比我第一次住的时候好多了。第一次住的时候,地板很脏,我不得不一直穿着凉鞋在房间里走动。这次的房间好多了!
第二次入住这家酒店,果然没有让我失望。超级干净,位置便利,连房间外都打扫得干干净净,看得出他们竭尽全力保持着最佳状态。我太喜欢了,以后一定会再住这里。
我们只是想在回家之前找个便宜的地方住下。住宿环境干净舒适,让我们惊喜不已。床超级舒服。入住和退房的工作人员都非常热情友好,乐于助人。
我深夜抵达,所有门都锁着,没有任何指示牌指引方向。直到我从右到左检查了每一扇门,才找到那个小小的入住窗口。有人站在那里等着,仿佛在说“他最终会找到这个窗口的……”,他嘟囔着什么,以为我能从那个笨拙的传声孔听到,但我没听清,所以以为他像世界上其他酒店一样想要我的身份证和信用卡。我拿出身份证和信用卡递给他时,他重复了一遍,然后大喊:“姓名?!”我报了名,说:“抱歉,我透过这个窗口听不到任何声音。”他从不收我的身份证或信用卡,只是从插口里塞出一张纸,上面快速而不耐烦地指示我需要填写的三个区域。我把纸还给他,他却把房间钥匙给我,说:“绕到后面去。”
好吧,所以没有:嗨……你好吗……欢迎光临……感谢您的选择……完全没有交流。酷。明白了。
回到房间,温度调到75华氏度(约23摄氏度),好热。我当然把温度调低了,这样就能睡着不出汗了。可惜的是,空调只有制热、制冷、送风三种模式,没有“送风”选项。从一月中旬开始,我就一直开着制热模式,这样醒来的时候温度就不会降到40华氏度(约22摄氏度)。如果能有点风扇噪音就好了,因为隔着墙都能听到所有声音。电视开着,但灯光太亮,根本睡不着。我估计一天都睡不着。水压很低,淋浴喷头也堵了。
虽然由于要参加阿拉巴马大学的一项活动,我没有在酒店呆很长时间,但我发现这里的设施干净、高效。
这家酒店和客服都糟糕透了,我再也不住他们了。早餐广告很虚假,我真是浪费钱。这真是个教训。
我在浴室里发现了很多蟑螂。晚上没有水和果汁供应,但没有人准备,直到第二天早上,没有任何借口。