酒店回复: 感谢您抽出宝贵时间与我们分享您最近的入住体验。我们很高兴您在使用室内泳池和热水浴池时感到愉快，但得知您在几个关键方面未能达到预期，我们深感遗憾。此外，电梯在您入住期间停运给您带来的不便，我们也深表歉意。我们理解这会给您的入住带来多大的不便，尤其对于住在高层的客人而言，更是难以接受，我们感同身受。我们绝不希望任何客人带着这样的失望离开，对于未能提供您期望的舒适度和品质，我们深感抱歉。您的反馈对我们至关重要，它能帮助我们找到需要改进的关键领域。我们希望您未来有机会再次光临。祝您旅途平安。

酒店回复: Dear Valued and Esteemed Guest, Thank you for your wonderful review and for your continued loyalty to Comfort Inn. We are delighted to hear that your stay in Green River met your expectations and that both our facilites and service left a positive impression. Your satisfaction means a great deal to us, and we look forward to welcoming you back on your future travels.

酒店回复: Dear Breanna, Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. While we understand not every guest will be satisfied, we do strive to offer a clean, functional, space with the amenities expected at our price point- which is consistent with other properties in the area. That said, we acknowledge your concerns and are already in the process of updating our furnishings as part of a broader property improvement plan. We realize no property is perfect, and we apologize for the inconveniences you experienced with the A/C Unit, the noise caused but the refrigerator, and the key card issue. Your comments have been shared with our team, as we continue to make improvements. We wish you the best in your future travels.