The room was so spacious with very comfortable beds. Check in was fast with a professional and courteous staff
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酒店回复: Dear Valued Guest,Thank you for choosing to stay with us. We truly appreciate your visit and hope your experience was comfortable and enjoyable. It is always our goal to provide a welcoming and pleasant stay for every guest.We look forward to having you with us again soon.Warm regards,Helen HammondAssistant ManagerQuality InnGrants, NM
5.0分
家庭亲子
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I arrived late at night but check in was easy, the gentlemen at the front waa great, helpful. Two things with the room that needed attention. Bathroom door dragged kn the floor due to the hinges not being screwed in tight enough and was loose. The lock system when yoi osed the door from the pitside did not lock. But the inside did. I did mention this to the general manager in the morning. Which was told she would have maintaince look at it. Overall my stay was good, breakfast was as expected but didnt have much choices but that was okay. Room was clean, bed was very comfy. It was quiet night which was great. I wouldnt mind booking again in the future.
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酒店回复: Dear Cassandra, Thank you for taking the time to share your experience with us. We are glad to hear that your late-night check-in went smoothly and that our front desk team member was helpful and welcoming. We’re also pleased that you enjoyed a clean room, a comfortable bed, and a quiet, restful stay.We do want to acknowledge the concerns you brought to our attention regarding your room. The bathroom door dragging on the floor and the loose hinges are issues that should not have been overlooked. Additionally, the door lock not functioning properly from the outside is a matter we take very seriously. Thank you for informing our General Manager the next morning — our maintenance team has been notified and is addressing both items promptly.We appreciate your understanding about breakfast and are glad it still met your expectations overall. Your willingness to stay with us again means a great deal, and we are committed to providing an even better experience on your next visit.Thank you once again for your feedback and for choosing to stay with us.Sincerely Helen HammondAMGQuality Inn and SuitesGrants NM
5.0分
其他
It’s very good area. The servant is very good. The room is good. Everything’s perfect thank you.
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酒店回复: Dear Sudjai, Thank you for review our hotel.we are glad to see you enjoyed your stay. We also look forward to your return so we may serve you again.Sincerely Helen Hammond Quality Inn and Suites
3.0分
其他
Staff was incredible, the hotel beds significant remodeling and attention. Please take a bit of notice to the potential here.
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酒店回复: Dear Julianna,Thank you reviewing our hotel. We are glad that you enjoyed your stay. We look forward to you returning so we may serve you again.Sincerely,Helen HammondAGMQuality Inn and Suites
4.0分
家庭亲子
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It is a “pet friendly” hotel, but there’s no designated area for dogs to relieve themselves. Not even a patch of grass. All the other “pet friendly” hotels we stayed in from Florida to California on this trip had a designated pet area.
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酒店回复: Thank you for taking the time to give us a review. We hope to be updating soon and I will advise our owners what an asset this would be. We hope you will consider staying with us again.
4.0分
其他
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Going home
The room was nice. Bed very comfy. A couple of the repair jobs in the tub were pretty messy looking. Breakfast lacking, only white bread to toast. Most places have muffins, bagels, and english muffins. The sausage was very good. The grounds had no place for dogs to go to the bathroom. Cigarette butts in the flower planters. Outdoor garbage was full.
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酒店回复: Dear Kathleen, Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your stay. I will bring your concerns to the upper management. We hope that you choose to return so we may serve you again in the future. Sincerely, Helen HammondAMG Quality Inn and SuitesGrants, NM
5.0分
其他
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I was so impressed that a staff member would go out of his way to help me.
Alfred, the maintenance worker, went out of his way to assist me. When I asked if he could help me secure my cargo with a ratchet strap, he stopped what he was doing and ensured my cargo was properly fastened.
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酒店回复: Dear Sylvia, Thank you for taking the time to review our hotel. I am happy to see that our staff were able to help you with your belongings to make them safe and secure. We hope that you choose to return so we may serve you again.Sincerely, Helen HammondAGMQuality Inn and SuitesGrants, NM
5.0分
家庭亲子
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Employees were very friendly and helpful! I needed a spoon at 2:00 in the morning. I went to the front desk and we had a few laughs and she was very friendly and helpful!
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酒店回复: Dear Ellen, Thank you for reviewing our hotel. We are happy that you found our staff friendly and helpful. We hope that decide to return so we may serve you again.Sincerely, Helen HammondAGMQuality Inn and SuitesGrants, NM
作为66号公路中途停留点很不错。性价比高。但清洁方面有待提高。
地理位置优越。早餐不错，虽然有些菜品在供应期间缺货。床很舒服。
The room was so spacious with very comfortable beds. Check in was fast with a professional and courteous staff
I arrived late at night but check in was easy, the gentlemen at the front waa great, helpful. Two things with the room that needed attention. Bathroom door dragged kn the floor due to the hinges not being screwed in tight enough and was loose. The lock system when yoi osed the door from the pitside did not lock. But the inside did. I did mention this to the general manager in the morning. Which was told she would have maintaince look at it. Overall my stay was good, breakfast was as expected but didnt have much choices but that was okay. Room was clean, bed was very comfy. It was quiet night which was great. I wouldnt mind booking again in the future.
It’s very good area. The servant is very good. The room is good. Everything’s perfect thank you.
Staff was incredible, the hotel beds significant remodeling and attention. Please take a bit of notice to the potential here.
It is a “pet friendly” hotel, but there’s no designated area for dogs to relieve themselves. Not even a patch of grass. All the other “pet friendly” hotels we stayed in from Florida to California on this trip had a designated pet area.
Going home
The room was nice. Bed very comfy. A couple of the repair jobs in the tub were pretty messy looking. Breakfast lacking, only white bread to toast. Most places have muffins, bagels, and english muffins. The sausage was very good. The grounds had no place for dogs to go to the bathroom. Cigarette butts in the flower planters. Outdoor garbage was full.
I was so impressed that a staff member would go out of his way to help me.
Alfred, the maintenance worker, went out of his way to assist me. When I asked if he could help me secure my cargo with a ratchet strap, he stopped what he was doing and ensured my cargo was properly fastened.
Employees were very friendly and helpful! I needed a spoon at 2:00 in the morning. I went to the front desk and we had a few laughs and she was very friendly and helpful!