Pet friendly and super nice staff at the check-in counter and the breakfast area. The area behind the hotel was good for my pup, and the proximity to the shops and campus and downtown was great. Not high end but perfect for an overnight.
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酒店回复: Dear Laurel,Thank you for the kind words! We're glad you and your pup enjoyed the stay, and it's great to hear our staff and location made a positive impression. Hope to see you again soon!Warm Regards,Management at Quality Inn Geneseo
5.0分
其他
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Great place, felt like home.
This hotel was lovely and the staff were incredibly kind. Breakfast was delicious, the space for our pup was clean and well kept. The room was clean (even as a pet friendly one, thank you!!!!).
The bathrooms were very clean and we felt right at home. The area was safe and convenient to where we were traveling.
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酒店回复: Dear AmyThank you so much for your kind words! We're thrilled to hear that you and your pup felt right at home with us. It means a lot to know our team’s hospitality, breakfast offerings, and pet-friendly accommodations made your stay enjoyable. Cleanliness and comfort are top priorities for us, and we're glad that came through. We hope to welcome you back again soon—tails wagging and all!Warm regards,Quality Inn
2.0分
其他
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No EV chargers. Don’t trust the listing.
We are in the middle of a family road trip and booked this hotel specifically because they listed EV charging as an on-site amenity. There is no EV charging. There is no EV fast charging in the town. They would not even allow me to slow charge on one of the many exterior 120V outlets. My car estimated that I could reach the nearest fast charger with 1% battery remaining. This was not something I wanted to depend on, so I ended up having to drive to the local grocery store that has EV chargers in their parking lot, then walk 1/2 mile back to the hotel. Part of that walk is on a narrow shoulder with 18-wheelers whizzing by. Then I had to walk back at 5am to get my car. Fortunately, the cargo bag on my hitch rack was not broken into during the night. Not a great experience, and no help from the staff.
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酒店回复: Dear Jesse,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and stress caused during your stay, especially regarding the EV charging situation. We understand how important reliable charging access is—particularly during a family road trip—and we regret that our listing did not accurately reflect the amenities available.Your feedback has prompted us to reevaluate how we communicate our offerings, and we’re taking steps to ensure our listings are clear and up-to-date. We’re also reviewing our policies around guest access to exterior outlets to better support EV travelers in the future.We’re truly sorry that our team wasn’t able to assist you more effectively during your visit. Your experience doesn’t reflect the level of service we aim to provide, and we’ll be using your comments as a learning opportunity to improve.Thank you again for bringing this to our attention, and we hope you’ll consider giving us another chance in the future.Sincerely, Quality Inn
4.0分
其他
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Very nice hotel, super nice room. Clean and comfy bed. Hotel staff super nice too. Only issue I had was my door lock stopped working one night. Manager got me into my room and they had the lock fixed by morning. Super quick.
我们很满意这家酒店的服务，员工们都非常友善和热情。感谢你们发送关于毛巾的通知，我们玩得很开心。
这家酒店位置便利，方便我们参观纽约州立大学吉纳西奥分校。停车位充足，酒店安静，床铺舒适。不过，欧陆式早餐略显简陋，选择有限，甚至连水果都没有。不过，我们还是会再次入住这家酒店。
床睡起来糟透了，枕头也太小了。我们早上7点半下楼吃早餐，只剩下4根香肠和2个贝果。我们想找人问问他们是否需要补充食物，结果却一个人也没有。总而言之，我们得到的服务太贵了。
工作人员非常友好。入住和退房手续非常快捷。早餐选择丰富，只是希望咖啡的品质能更好一些。床很舒服。
总的来说，这是一个不错的住宿地点。停车位充足，但离高速公路有点远。周围很安静，早餐吧也很棒。
好的
Pet friendly and super nice staff at the check-in counter and the breakfast area. The area behind the hotel was good for my pup, and the proximity to the shops and campus and downtown was great. Not high end but perfect for an overnight.
Great place, felt like home.
This hotel was lovely and the staff were incredibly kind. Breakfast was delicious, the space for our pup was clean and well kept. The room was clean (even as a pet friendly one, thank you!!!!).
The bathrooms were very clean and we felt right at home. The area was safe and convenient to where we were traveling.
No EV chargers. Don’t trust the listing.
We are in the middle of a family road trip and booked this hotel specifically because they listed EV charging as an on-site amenity. There is no EV charging. There is no EV fast charging in the town. They would not even allow me to slow charge on one of the many exterior 120V outlets. My car estimated that I could reach the nearest fast charger with 1% battery remaining. This was not something I wanted to depend on, so I ended up having to drive to the local grocery store that has EV chargers in their parking lot, then walk 1/2 mile back to the hotel. Part of that walk is on a narrow shoulder with 18-wheelers whizzing by. Then I had to walk back at 5am to get my car. Fortunately, the cargo bag on my hitch rack was not broken into during the night. Not a great experience, and no help from the staff.
Very nice hotel, super nice room. Clean and comfy bed. Hotel staff super nice too. Only issue I had was my door lock stopped working one night. Manager got me into my room and they had the lock fixed by morning. Super quick.