This hotel was nothing like it promised. Laundry services down, no vending, no ice, no breakfast, no pool, smelled like chemicals. Stayed 5 days was supposed to have a refrigerator. Everyday they promised us one the next day and it never came. The manager walked around in sleep shorts a dirty T-shirt and flip flops shoes eberyday. They offered no discount for the hotel being under construction . They kicked us out 2 days early threatened to call police cause they smelled smoke from the room. Would not refund the two days we already paid for. I didn't even smoke in the room. I just don't throw my cigarette butts down outside I put them in my pocket so when we took out trash and they saw cigarette butts they assumed I smoked in the room.
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My husband and I needed a room at the last minute while in Bridgeport TX. I called a few hotels in the area landing on Hometown Executive..based on a few reviews & the hot breakfast promised on the website. The exterior presentation was pretty good as far as we could tell as it was really dark, foggy & late. We got checked in & took the elevator to our floor, got to the door & the handle to the door wouldn't release rejecting us entry into the room. We headed back down to the front desk. We were granted a different room & new key cards. Back up the elevator we go, we opened the door, dragging our bottoms through the threshold into a freezing room. After playing with the heater we realized it may not work well. We headed back to the front desk to advise the issue & said we'd go grab a bite to eat hoping to return with the heater finally working. Front desk attendant (David, who was absolutely phenomenal) advised he'd go check on the heater while we were gone. We returned to the hotel & once again David handed us new key cards to another room (#215) and had so kindly turned on the heater for us. Once we finally got into a room we were absolutely exhausted. Bed was a bit soft for my liking, shower was hot. Carpet definitely needs replaced. Zero amenities..nothing even in the vending machine..sad deal.
This hotel was nothing like it promised. Laundry services down, no vending, no ice, no breakfast, no pool, smelled like chemicals. Stayed 5 days was supposed to have a refrigerator. Everyday they promised us one the next day and it never came. The manager walked around in sleep shorts a dirty T-shirt and flip flops shoes eberyday. They offered no discount for the hotel being under construction . They kicked us out 2 days early threatened to call police cause they smelled smoke from the room. Would not refund the two days we already paid for. I didn't even smoke in the room. I just don't throw my cigarette butts down outside I put them in my pocket so when we took out trash and they saw cigarette butts they assumed I smoked in the room.
My husband and I needed a room at the last minute while in Bridgeport TX. I called a few hotels in the area landing on Hometown Executive..based on a few reviews & the hot breakfast promised on the website. The exterior presentation was pretty good as far as we could tell as it was really dark, foggy & late. We got checked in & took the elevator to our floor, got to the door & the handle to the door wouldn't release rejecting us entry into the room. We headed back down to the front desk. We were granted a different room & new key cards. Back up the elevator we go, we opened the door, dragging our bottoms through the threshold into a freezing room. After playing with the heater we realized it may not work well. We headed back to the front desk to advise the issue & said we'd go grab a bite to eat hoping to return with the heater finally working. Front desk attendant (David, who was absolutely phenomenal) advised he'd go check on the heater while we were gone. We returned to the hotel & once again David handed us new key cards to another room (#215) and had so kindly turned on the heater for us. Once we finally got into a room we were absolutely exhausted. Bed was a bit soft for my liking, shower was hot. Carpet definitely needs replaced. Zero amenities..nothing even in the vending machine..sad deal.