staff was very friendly but the room itself was very dirty and run down. the handle on the dresser was half off to say the least of it.
展开
酒店回复: Thank you for taking the time to share your feedback with us. While we’re glad to hear that our staff made a positive impression and treated you well, we’re truly sorry that the condition of your room fell far short of what you expected — and what we aim to provide.A dirty or run-down room is not acceptable, and we apologize that this was your experience. The issue with the dresser handle being halfway off is also something that should have been caught and fixed before you ever checked in. We appreciate you bringing this to our attention, and we will be following up with our housekeeping and maintenance teams right away to make sure situations like this are addressed promptly.Your feedback is important to us, and we take it seriously. We’re committed to improving the condition of our rooms and ensuring guests feel comfortable and well taken care of from the moment they arrive.Thank you again for letting us know, and we hope we can provide you with a much better experience in the future.Warm regards,ManagementKnights Inn Bridgeport Frankenmuth
4.0分
其他
展开
Check in very quick and easy. Room itself was clean, beds and pillow very comfortable. Outside of motel shows a lot age. Lots of dining options nearby.Overall, great for a good nights stay.
展开
酒店回复: Thank you for sharing your feedback and for giving us an 8/10 rating. We’re glad to hear that your check-in was quick and easy, our team works hard to make the arrival process smooth, so it’s great to know it went well for you. It’s also wonderful to hear that you found the room clean and the beds and pillows very comfortable. A good night’s rest is one of the most important parts of any stay.We appreciate your honest comment about the exterior of the motel. While the outside does show its age, we’ve been working steadily on updates and improvements, and feedback like yours helps guide us in the right direction.We’re also happy that you enjoyed the convenience of having plenty of dining options nearby. Our location makes it easy for guests to get what they need without going far, and we’re glad that added to your stay.Thank you again for your thoughtful review. We’re pleased to know we provided a great place for a good night’s rest, and we hope to welcome you back on your next visit.Warm regards,ManagementKnights Inn Bridgeport Frankenmuth
5.0分
其他
展开
We stay here a lot! I love how nice the guy is upfront! the room definitely serves its purpose! I love that it's cheap, clean and easy to get to river place shops and birch run!
展开
酒店回复: Thank you so much for the perfect 10/10 rating and for being a returning guest, that truly means a lot to us. We’re really glad to hear that you enjoy staying with us and that our front desk staff continues to make a great impression. We’ll be sure to pass along your kind words.It’s wonderful to know the room always serves its purpose for you and that you appreciate the combination of affordability, cleanliness, and convenience. Our location is definitely a plus for guests heading to River Place Shops, Frankenmuth, or Birch Run, and we’re happy it works so well for your trips.Thank you again for your loyalty and for taking the time to share your experience. We look forward to welcoming you back many more times.Warm regards,ManagementKnights Inn Bridgeport Frankenmuth
4.0分
家庭亲子
展开
The room was clean and adequate. There was a microwave and small refrigerator that was helpful to have. It was located near eating establishments, gas stations and close to a main expressway.
We would stay there again!
展开
酒店回复: Thank you for taking the time to share your feedback and for giving us an 8/10 rating. We are pleased to hear that you found your room clean and adequate for your needs. Providing a comfortable and well-maintained environment is always our priority, and we are glad this was reflected in your stay.We’re also happy to know that the in-room microwave and refrigerator added convenience for you during your visit. These amenities are included to make our guests’ experience more flexible and comfortable, and it’s great to hear they were helpful.Our location is something many guests appreciate, and we’re glad you found it convenient as well being near restaurants, gas stations, and the expressway makes travel and dining much easier.Most importantly, we are delighted to hear that you would stay with us again. That is the highest compliment we can receive, and we truly appreciate your trust and support.Thank you once again for your thoughtful feedback. We look forward to welcoming you back on your next visit.Warm regards,ManagementKnights Inn Bridgeport Frankenmuth
5.0分
家庭亲子
展开
Clean, Comfortable & Excellent Service!
⭐⭐⭐⭐⭐
We stayed one night at The Knights Inn in Bridgeport, Michigan and had an absolutely great experience from the moment we walked in. We were warmly greeted by Franko at the front desk, who was incredibly kind, accommodating, and professional. He truly made us feel welcome and handled everything with ease and a smile.
The first thing I noticed was how clean the lobby smelled, like fresh laundry! It was spotless, organized, and gave a great first impression. There’s also a small store on-site with snacks, drinks, and essentials, which was super convenient.
We booked two rooms, and both were fresh, clean, and very comfortable. The beds were nice, and the overall room setup met all our needs. This is a standard hotel, but it stands out because of its cleanliness, safety, and the excellent service we received. The prices were very reasonable as well.
Check-out was quick and easy, and Franko was there again, just as kind and helpful as when we arrived. He truly went above and beyond to make sure we had a great stay.
Thank you to Franko and the entire team for a fantastic experience. We will definitely stay here again!
展开
酒店回复: Thank you so much for taking the time to share such an outstanding and detailed review of your stay with us. We’re absolutely delighted to hear that you had such a wonderful experience and rated us 10/10 — it truly means a lot to our entire team.Your kind words about Franko are especially appreciated. He takes great pride in providing warm, genuine hospitality, and your recognition of his efforts will surely make his day. We’re proud to have him as part of our team, and it’s always rewarding to hear that his professionalism and kindness left a lasting impression.We’re thrilled that you noticed and enjoyed the fresh, clean atmosphere of our lobby and rooms. Cleanliness, comfort, and safety are top priorities for us, and we’re happy to know these efforts made your stay enjoyable. We’re also glad that the on-site store added convenience and that you found the rooms well-maintained and comfortable.Your comments perfectly capture what we strive to provide — a simple, affordable, yet welcoming and well-cared-for environment where guests feel at home. Thank you again for recognizing the value and service that make our property stand out.We’ll be sure to share your wonderful feedback with Franko and the rest of the team. We’re so pleased to know you’ll be returning, and we look forward to welcoming you back for another clean, comfortable, and memorable stay.Warm regards,Knights Inn Bridgeport
5.0分
其他
Nothing fancy, but very clean. Nice environment. Super friendly at the front desk. Definitely would stay again.
展开
酒店回复: Thank you so much for sharing your kind feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness, friendly service, and overall atmosphere of our property.Our team works hard to maintain a clean and comfortable environment for all guests, and it’s wonderful to know that this was reflected in your experience. We’re especially pleased that our front desk staff made a positive impression — providing warm and welcoming service is something we truly value.While we focus on offering simple and affordable accommodations, we take great pride in ensuring that every guest feels comfortable and well cared for. Your comment that you would “definitely stay again” means a great deal to us and serves as the best compliment we could receive.We look forward to welcoming you back on your next visit and making your stay just as pleasant — if not even better!Warm regards,Knights Inn Bridgeport
3.0分
其他
展开
Overall it was a place to rest our head for the price. The bed was uncomfortable towels for bathing junk and water soft. Need carpet or area rug in room. Would stay again
展开
酒店回复: Thank you for taking the time to share your feedback and for choosing to stay with us. We appreciate your honest comments and are glad to hear that you found our accommodations suitable for your needs and that you would consider staying with us again.We’re sorry to learn that certain aspects of your stay, such as the bed comfort and towels, did not fully meet your expectations. Your remarks have been shared with our housekeeping and management teams so we can review ways to improve guest comfort and overall quality. We continuously look for opportunities to enhance our rooms and amenities to make future stays more enjoyable.We’re also grateful for your suggestion regarding additional flooring comfort — guest input like yours helps guide our improvement plans as we move forward.We value your feedback and the fact that, despite a few concerns, you would choose to return. We look forward to welcoming you again and providing an even better experience next time.Warm regards,Management TeamKnights Inn Bridgeport
房间很干净，服务也很棒。有线电视和舒适的床铺一应俱全。
我住得很愉快。
我喜欢这里，环境优美安静。我来这里是为了远离人群，放松身心，好好睡一觉。
staff was very friendly but the room itself was very dirty and run down. the handle on the dresser was half off to say the least of it.
Check in very quick and easy. Room itself was clean, beds and pillow very comfortable. Outside of motel shows a lot age. Lots of dining options nearby.Overall, great for a good nights stay.
We stay here a lot! I love how nice the guy is upfront! the room definitely serves its purpose! I love that it's cheap, clean and easy to get to river place shops and birch run!
The room was clean and adequate. There was a microwave and small refrigerator that was helpful to have. It was located near eating establishments, gas stations and close to a main expressway.
We would stay there again!
Clean, Comfortable & Excellent Service!
⭐⭐⭐⭐⭐
We stayed one night at The Knights Inn in Bridgeport, Michigan and had an absolutely great experience from the moment we walked in. We were warmly greeted by Franko at the front desk, who was incredibly kind, accommodating, and professional. He truly made us feel welcome and handled everything with ease and a smile.
The first thing I noticed was how clean the lobby smelled, like fresh laundry! It was spotless, organized, and gave a great first impression. There’s also a small store on-site with snacks, drinks, and essentials, which was super convenient.
We booked two rooms, and both were fresh, clean, and very comfortable. The beds were nice, and the overall room setup met all our needs. This is a standard hotel, but it stands out because of its cleanliness, safety, and the excellent service we received. The prices were very reasonable as well.
Check-out was quick and easy, and Franko was there again, just as kind and helpful as when we arrived. He truly went above and beyond to make sure we had a great stay.
Thank you to Franko and the entire team for a fantastic experience. We will definitely stay here again!
Nothing fancy, but very clean. Nice environment. Super friendly at the front desk. Definitely would stay again.
Overall it was a place to rest our head for the price. The bed was uncomfortable towels for bathing junk and water soft. Need carpet or area rug in room. Would stay again