Door was not secure, it locked but was not a tight seal BY FAR, which let in ALL the noise from outside. Different room would have been better. Fridge was not plugged in and a bug crawled out when I opened the door, which I promptly killed. No other bugs were seen. In room coffee was ok, bed was comfortable and AC was good.
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酒店回复: Dear Dana, We are very grateful we had the opportunity to host you during your time in the area and appreciate you sharing your feedback. It's important to us that every guest is provided comfortable, secure accommodations and a peaceful environment. Thank you for bringing these concerns to our attention so that we can address them. If your travels bring you back this way, we hope we will have the opportunity to serve you again.
3.0分
商务出差
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Will be bwtter in 6 mos.
Had brand new renovated room, was clean and nice, however the rest of the hotel was a disaster, no ice machines, lobby was surrounded by plastic, no breakfast as advertised.
1.0分
商务出差
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Rough
It was rough. AC was out in the room and cat poop was on the balcony from all of the feral cats around the hotel. ***** hairs in the dirty bathroom. Rough stay to say the least.
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酒店回复: Thank you for the feedback, will let HK department know about it...
3.0分
家庭亲子
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Lobby in poor condition and very uninviting. Saw 5 beetle type bugs crawling in room. Amenities inadequate. Room and linen appeared clean but this property needs attention.
3.0分
商务出差
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It was a night with a low of high 30’s, the bed didn’t have a blanket, just a sheet. The filter on the ac/heat unit (yes I check those) was disintegrating, so we didn’t use it. Parking is good, plenty of trailer parking and room was clean. You can hear everyone coming in, and walking all upstairs and down the walkway but that’s not their fault, just a warning if your a light sleeper.
1.0分
其他
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The pillows and sheets were worn out. Bedspread was dirty. Tiny bathroom. Hard to turn around. No extra towels. No breakfast even though a large sign advertised breakfast. We won’t be staying there again.
5.0分
其他
The place was awesome
2.0分
情侣出游
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Bed was bad enough that we could get much sleep. Shower is of an "aggie-ish" design--front section is fixed, so you have to get in it to turn water on and get hit with cold water. Ice machine doesn't work; why provide ice bucket. By the next morning the bathroom light didn't work.
酒店回复: Thank you for the feedback…
2.0分
其他
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I got a better rate dealing directly with the motel but the attendant seemed to have problems finding my reservation-but it all worked out. The property is under renovation and so breakfast is not available, the ice machines don't work, and the lobby was in disarray. The attendant did bring a ziploc bag full of ice which was thoughtful, I guess. There was only a single bath towel in the bathroom but it was a single bed room, so i guess that was OK. The room was clean but quite sparse. Fridge and TV worked fine as did the plumbing. Probably you get what you pay for.
酒店回复: Thank you for your feedback...
2.0分
独自旅行
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No breakfast- I guess COVID is still their excuse but I’ve been to a lot of places where this is no longer a factor. Not much tv at all- supposed to be 48 channels (which were very poorly selected) but a bunch of them (12) were unavailable. The tv set itself was not HD and quite fuzzy. Just not a good experience. I have stayed at several ABVIs and they are all on the lesser side of things but this one was the most disappointing.
酒店回复: Thank you for the feedback…Next time try out new renovated room…
If its your only choice, its ok.
Door was not secure, it locked but was not a tight seal BY FAR, which let in ALL the noise from outside. Different room would have been better. Fridge was not plugged in and a bug crawled out when I opened the door, which I promptly killed. No other bugs were seen. In room coffee was ok, bed was comfortable and AC was good.
Will be bwtter in 6 mos.
Had brand new renovated room, was clean and nice, however the rest of the hotel was a disaster, no ice machines, lobby was surrounded by plastic, no breakfast as advertised.
Rough
It was rough. AC was out in the room and cat poop was on the balcony from all of the feral cats around the hotel. ***** hairs in the dirty bathroom. Rough stay to say the least.
Lobby in poor condition and very uninviting. Saw 5 beetle type bugs crawling in room. Amenities inadequate. Room and linen appeared clean but this property needs attention.
It was a night with a low of high 30’s, the bed didn’t have a blanket, just a sheet. The filter on the ac/heat unit (yes I check those) was disintegrating, so we didn’t use it. Parking is good, plenty of trailer parking and room was clean. You can hear everyone coming in, and walking all upstairs and down the walkway but that’s not their fault, just a warning if your a light sleeper.
The pillows and sheets were worn out. Bedspread was dirty. Tiny bathroom. Hard to turn around. No extra towels. No breakfast even though a large sign advertised breakfast. We won’t be staying there again.
The place was awesome
Bed was bad enough that we could get much sleep. Shower is of an "aggie-ish" design--front section is fixed, so you have to get in it to turn water on and get hit with cold water. Ice machine doesn't work; why provide ice bucket. By the next morning the bathroom light didn't work.
I got a better rate dealing directly with the motel but the attendant seemed to have problems finding my reservation-but it all worked out. The property is under renovation and so breakfast is not available, the ice machines don't work, and the lobby was in disarray. The attendant did bring a ziploc bag full of ice which was thoughtful, I guess. There was only a single bath towel in the bathroom but it was a single bed room, so i guess that was OK. The room was clean but quite sparse. Fridge and TV worked fine as did the plumbing. Probably you get what you pay for.
No breakfast- I guess COVID is still their excuse but I’ve been to a lot of places where this is no longer a factor. Not much tv at all- supposed to be 48 channels (which were very poorly selected) but a bunch of them (12) were unavailable. The tv set itself was not HD and quite fuzzy. Just not a good experience. I have stayed at several ABVIs and they are all on the lesser side of things but this one was the most disappointing.