Needs more cleaning of the rooms.. bathroom walls, floors. Also, shower gels should be provided instead of 1 little soap for 2 people which is not enough. Coffee packages should be provided daily in the room, since we prefer to eat elsewhere.
2.0分
商务出差
The tub and shower was not cleaned completely there was hair everywhere, In the tub on the floor around the toilet.
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酒店回复: Thank you for leaving a review! We do apologize about the cleanliness of our hotel and will ensure the housekeeping staff is notified to avoid any issues similar to this in the future!
1.0分
家庭亲子
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The room was dirty. I found two spiders on the furniture in the room. The staff had a very nasty attitude with me at the front desk. Can’t make accommodations for handicap individuals upon request?
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酒店回复: Thank you for the review, We are very sorry we could not accommodate you properly and the issues you had to deal with during your stay. Rest assure, we will take care of these issues. Thank you
1.0分
其他
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I just looked at my bank account and I saw an additional $80 charge from this hotel so I called and they said it was because there was makeup on towels, I asked don't you wash them isn't that what the towel is for, for wiping my face they charged $20 a towel, this is absolutely asinine.
酒店回复: GM
4.0分
其他
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It was pretty clean, but needs to be remodeled soon! The fixtures are old, in the bathroom, and need updating. Everything else was great, espescially the great breakfasts!!
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酒店回复: Thank you for leaving a review. We are happy to hear you enjoyed the breakfast! We will look into the fixtures and make improvements.
3.0分
其他
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Unfortunately, there were a few issues with our room. The front door did not completely seal which was a bit concerning because we were on the ground floor facing the parking lot. The
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酒店回复: Thank you for leaving a review. We apologize we could not meet your expectations and will look to make improvements.
5.0分
其他
stay at this location when I travel to Gallatin, the staff are very friendly and accommodating and it's always a very pleasant stay
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酒店回复: Thank you for leaving a great review! We are glad you choose to stay with us during your visits in Gallatin and are very happy to hear that you are satisfied! We will soon you again
4.0分
其他
Nice big room. Very quiet—excellent. Good breakfast!
Toilet lid was old and partially broken. Old washcloth was still in shower.
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酒店回复: Thank you for the kind words! We are very sorry about the washcloth and bathroom conditions you dealt with and will make sure to get those fixed! We hope to properly host you again soon!
5.0分
其他
The staff was very nice and helpful and friendly. They are accommodating and there are plenty of food and shopping options within walking distance
我在那里的周末非常放松。我不能抱怨任何事情。我可以再次使用它们。
Needs more cleaning of the rooms.. bathroom walls, floors. Also, shower gels should be provided instead of 1 little soap for 2 people which is not enough. Coffee packages should be provided daily in the room, since we prefer to eat elsewhere.
The tub and shower was not cleaned completely there was hair everywhere, In the tub on the floor around the toilet.
The room was dirty. I found two spiders on the furniture in the room. The staff had a very nasty attitude with me at the front desk. Can’t make accommodations for handicap individuals upon request?
I just looked at my bank account and I saw an additional $80 charge from this hotel so I called and they said it was because there was makeup on towels, I asked don't you wash them isn't that what the towel is for, for wiping my face they charged $20 a towel, this is absolutely asinine.
It was pretty clean, but needs to be remodeled soon! The fixtures are old, in the bathroom, and need updating. Everything else was great, espescially the great breakfasts!!
Unfortunately, there were a few issues with our room. The front door did not completely seal which was a bit concerning because we were on the ground floor facing the parking lot. The
stay at this location when I travel to Gallatin, the staff are very friendly and accommodating and it's always a very pleasant stay
Nice big room. Very quiet—excellent. Good breakfast!
Toilet lid was old and partially broken. Old washcloth was still in shower.
The staff was very nice and helpful and friendly. They are accommodating and there are plenty of food and shopping options within walking distance