酒店回复: Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We look forward to having you to stay with us again.
3.0分
情侣出游
展开
Lady at the front desk was very courteous our refrigerator was not working in our room and she transferred us to a new room. The price was right but the rooms are very outdated and need updating the bathtubs were siliconed over to make them look like they were all white still. The first night the back door would not lock properly to enter the hotel with the key card but I see the next day they had fixed it.
展开
酒店回复: Thank you for letting us know about your recent stay with us. We are glad to hear that the front desk helped you when your fridge wasn't working. We do apologize about the tubs, we are currently working on getting them fixed. We hope to have you stay with us again.
3.0分
其他
Staff was perfect and location was excellent…The bathtub was very poor…didn’t want to use…I took pictures of you are interested…
展开
酒店回复: Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary.
2.0分
其他
展开
The room honestly was not up to our expectations. The walls are paper thin so we could hear the tv’s of both people on either side of our room, which made it extremely hard to sleep. The shower paint was peeling off, just shreds of it all over the floor. Hot tub had pieces of dust floating all around it, and it wasn’t even hot, just a lukewarm bath. When we were leaving, I was walking our room keys to the front desk to check out and both of the cleaning ladies were both swearing about somebody complaining and how they are poor. Honestly, I was really glad we were only there for 1 night and left in the morning. I don’t recommend this hotel if you want to have a peaceful night of sleep.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary.
2.0分
家庭亲子
展开
Girl at the front desk was rather rude (11/19 7pm). The only thing we liked about the room was the beds. The beds were comfortable. The microwave turned on but didnt work very well. The bathroom the paint/coating on the tub was peeling off pretty bad. The shower did not have a shower curtain. So the water shot all over the floor. Our room was also close to the laundry room. You constantly hear people opening and closing the door for hours.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary.
3.0分
其他
展开
The staff we encountered were all friendly. Our room was clean, spacious and our beds were comfortable. Cosmetically our room needed a bit of work (the bathtub was chipping real bad) and the overall cleanliness of the hotel was not fabulous.
展开
酒店回复: Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We look forward to having you to stay with us again.
3.0分
家庭亲子
展开
Rooms aren’t super clean (loose hair everywhere and dirt buildup), the beds are really soft if you prefer a harder mattress, the hot tub can only fit about 5 people comfortably, there is no elevator for the 2nd floor, and you’ll want to bring your own toilet paper. Breakfast is a waffle maker, toast, muffins or cereal. The rooms are super spacious, the kitchenette is big for a hotel room, the front desk ladies were very nice and helpful when we got double charged for the room! Would give it a 6/10.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary.
2.0分
朋友出游
展开
The staff was friendly. However there were roaches in our room. I have pictures. And the pillows were awful. They were all knotted up and twisted and hard as a rock! Maybe invest in new pillows and a exterminator! I definitely will not be returning.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary.
2.0分
家庭亲子
Room wasnt clean. Bugs in the room. Refrigerator was filthy, very noisy.
Bathtub finish was peeling off.
Would not recommend.
展开
酒店回复: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
酒店很干净,位置不错,热水淋浴水量足,床也很舒服,价格也很合理。
房间很舒适,但地毯需要更换。工作人员非常友好,是我入住期间最大的亮点。至于早餐,只有华夫饼、麦片和百吉饼,没有蛋白质。
Lady at the front desk was very courteous our refrigerator was not working in our room and she transferred us to a new room. The price was right but the rooms are very outdated and need updating the bathtubs were siliconed over to make them look like they were all white still. The first night the back door would not lock properly to enter the hotel with the key card but I see the next day they had fixed it.
Staff was perfect and location was excellent…The bathtub was very poor…didn’t want to use…I took pictures of you are interested…
The room honestly was not up to our expectations. The walls are paper thin so we could hear the tv’s of both people on either side of our room, which made it extremely hard to sleep. The shower paint was peeling off, just shreds of it all over the floor. Hot tub had pieces of dust floating all around it, and it wasn’t even hot, just a lukewarm bath. When we were leaving, I was walking our room keys to the front desk to check out and both of the cleaning ladies were both swearing about somebody complaining and how they are poor. Honestly, I was really glad we were only there for 1 night and left in the morning. I don’t recommend this hotel if you want to have a peaceful night of sleep.
Girl at the front desk was rather rude (11/19 7pm). The only thing we liked about the room was the beds. The beds were comfortable. The microwave turned on but didnt work very well. The bathroom the paint/coating on the tub was peeling off pretty bad. The shower did not have a shower curtain. So the water shot all over the floor. Our room was also close to the laundry room. You constantly hear people opening and closing the door for hours.
The staff we encountered were all friendly. Our room was clean, spacious and our beds were comfortable. Cosmetically our room needed a bit of work (the bathtub was chipping real bad) and the overall cleanliness of the hotel was not fabulous.
Rooms aren’t super clean (loose hair everywhere and dirt buildup), the beds are really soft if you prefer a harder mattress, the hot tub can only fit about 5 people comfortably, there is no elevator for the 2nd floor, and you’ll want to bring your own toilet paper. Breakfast is a waffle maker, toast, muffins or cereal. The rooms are super spacious, the kitchenette is big for a hotel room, the front desk ladies were very nice and helpful when we got double charged for the room! Would give it a 6/10.
The staff was friendly. However there were roaches in our room. I have pictures. And the pillows were awful. They were all knotted up and twisted and hard as a rock! Maybe invest in new pillows and a exterminator! I definitely will not be returning.
Room wasnt clean. Bugs in the room. Refrigerator was filthy, very noisy.
Bathtub finish was peeling off.
Would not recommend.