The staff was great the owner as well if I could give this super 8 twenty stars I would,great place to rest, quite peaceful and clean ,we have had a great experience, everything is in walking distance, everyone is so friendly other than that this hotel is the friendliest cleanest and quietest hotel I've ever been to,100 stars to the owner and his wife and the staff as well, thank you wyndham super 8,I will return no questions asked
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酒店回复: Dear brandonaE968PW, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are delighted to hear that you had a wonderful experience during your stay at our Wyndham Super 8! We truly value your positive feedback on our staff and cleanliness. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back in the future! Warm regards, Guest Relations Specialist
3.0分
其他
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Hotel nice enough but I'd reserved an accessible room through the official website. When I checked in was told an accessible room not available. If you reserve a room that's the room you should get.
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酒店回复: Hi cricketamerica, Thank you for sharing your experience; we're sorry to learn that we failed to meet your expectations of quality service and accommodations. We are concerned to discover the lapse in service you experienced regarding this incident with your room assignment. This issue is being addressed with our staff and management teams and I sincerely apologize for the inconvenience. Again, we thank you for taking the time to share your experience. We hope that during your next stay, your expectations will be far surpassed.
1.0分
朋友出游
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We stayed here for the ferris volleyball camp. When we arrived I checked for bed bugs but did not see any. When we woke up we had bites all over and they are still appearing after being home. Apparently bites can show up 14 days after being bit. I would not recommend staying here if you don’t want to sleep with bugs.
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酒店回复: Hi lillymG9005KZ, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. I was saddened to read about your claim regarding the unwelcome pests. Please know that we work with a National Pest Control company that regularly treats the property for pests as is standard in the industry. Nonetheless, I have notified the management of your comments, so they can work with the specialists to ensure everything is as it should be. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit
5.0分
其他
Everything was great . room was clean it was quiet and bed were comfortable was a nice and relaxing stay
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酒店回复: Dear dennyf2023, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We're also delighted that you found your bed comfortable and your room clean and peaceful. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
5.0分
其他
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We stay at this particular location multiple times per year as we have family in the area. We are always satisfied. The facility and rooms are always clean and the beds comfortable. The staff is friendly and helpful.
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酒店回复: Hi 8terrih, Thank you for leaving your five-star rating of our hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are so glad that you found our accommodations to be comfortable and our service to be welcoming. We are especially happy to share this review with our staff who work hard to ensure that you receive a great experience in service and accommodations. We thank you for your loyalty, and we look forward to seeing you and your family again!
1.0分
其他
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Do not stay here. There are plenty of other hotels in the area with comparable prices. The place is dirty. I wanted to take my grandson swimming and I wouldn't even put him in the water. I feel like there are some long term residents staying here.
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酒店回复: Hi Odyssey625427, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. I assure you that the pool is cleaned on a regular basis, including weekly special treatment. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements. Please keep us in mind for your next stay in the area.
2.0分
商务出差
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Usually this location is great, we stayed in one room which was musty and smelled like mildew. Im thinking something happened with that carpet and it wasn't fixed. We tried to move to another room, and we were told there were no avails. We ended up burning candles to hide the smell. Not to happy this stay
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酒店回复: Hi rrojas2023, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We apologize for the smell of unpleasant odor that you experienced in your room. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
3.0分
其他
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The customer service was phenomenal at the front desk! Anything we needed for our room we just asked the front desk and they were able to take care of us. I give average rating because the cleanliness and quality of the hotel was not the best and predictable for a Super 8 Hotel. Great place for last minute stays and affordable, decent-quality rooms with friendly staff on hand!
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酒店回复: Hi jeraldnbailey, Thank you so much for your kind compliments to our staff. I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Your comments on how we can further improve upon the guest experience are also very helpful to us. It is great to hear that you enjoyed the value as well, and we are looking forward to your next visit to the area
3.0分
家庭亲子
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Stayed here for one night. Beds were comfortable and the room was clean. Full breakfast was a nice surprise. There were a couple of negatives. The hallway and the lobby has an odd smell. The bath has a hole in it where a handhold was supposed to go. All in all it was a decent night’s stay.
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酒店回复: Hi Barrynof, Thank you for your kind review regarding our breakfast,high standards of cleanliness and it is great to hear how you have loved our comfortable rooms. I am happy to see the rating and to read the pros of your experience; yet I do apologize for the smell of unpleasant odor that you experienced in hallway and the lobby. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
酒店有点老旧，但也还凑合。很干净，员工也很友好，环境很安静。早餐种类不多。
The staff was great the owner as well if I could give this super 8 twenty stars I would,great place to rest, quite peaceful and clean ,we have had a great experience, everything is in walking distance, everyone is so friendly other than that this hotel is the friendliest cleanest and quietest hotel I've ever been to,100 stars to the owner and his wife and the staff as well, thank you wyndham super 8,I will return no questions asked
Hotel nice enough but I'd reserved an accessible room through the official website. When I checked in was told an accessible room not available. If you reserve a room that's the room you should get.
We stayed here for the ferris volleyball camp. When we arrived I checked for bed bugs but did not see any. When we woke up we had bites all over and they are still appearing after being home. Apparently bites can show up 14 days after being bit. I would not recommend staying here if you don’t want to sleep with bugs.
Everything was great . room was clean it was quiet and bed were comfortable was a nice and relaxing stay
We stay at this particular location multiple times per year as we have family in the area. We are always satisfied. The facility and rooms are always clean and the beds comfortable. The staff is friendly and helpful.
Do not stay here. There are plenty of other hotels in the area with comparable prices. The place is dirty. I wanted to take my grandson swimming and I wouldn't even put him in the water. I feel like there are some long term residents staying here.
Usually this location is great, we stayed in one room which was musty and smelled like mildew. Im thinking something happened with that carpet and it wasn't fixed. We tried to move to another room, and we were told there were no avails. We ended up burning candles to hide the smell. Not to happy this stay
The customer service was phenomenal at the front desk! Anything we needed for our room we just asked the front desk and they were able to take care of us. I give average rating because the cleanliness and quality of the hotel was not the best and predictable for a Super 8 Hotel. Great place for last minute stays and affordable, decent-quality rooms with friendly staff on hand!
Stayed here for one night. Beds were comfortable and the room was clean. Full breakfast was a nice surprise. There were a couple of negatives. The hallway and the lobby has an odd smell. The bath has a hole in it where a handhold was supposed to go. All in all it was a decent night’s stay.