The property is clean, safe, and quiet, but extremely outdated. It was only a one night stay, but definitely would not stay any longer.
展开
酒店回复: Dear LaRicus,Thank you for your feedback. We are glad you found the property clean, safe, and quiet, which are key priorities for us. We regret the inconvenience caused by the dated appearance and appreciate your honest input. Your comments have been shared with our management team as we continue planning future upgrades to enhance guest comfort. We hope to provide a more modern and enjoyable experience on your next visit.Sincerely, Hotel Manager
3.0分
情侣出游
展开
Driving up to the property it looked very well kept. The staff was very friendly upon check in. We didn't go to our room immediately upon check in, but once we arrived to the room, I was very disappointed with the appearance of the shower. It had not been cleaned & it appeared to have mold in the shower. It was wet as if someone had just taken a shower. The shower door is not secured tight. There is a gap. Also appreciate the breakfast but wasn't ALOT of options that I could choose from.
展开
酒店回复: Dear Olivia,Thank you for sharing your feedback. We are glad you found the property well kept and appreciated the friendly service from our staff. We regret the inconvenience caused by the shower condition and limited breakfast variety. Your comments have been shared with our housekeeping and kitchen teams for immediate improvement. We value your input and will work to enhance both cleanliness and breakfast options for a better experience next time.Sincerely, Hotel Manager
1.0分
商务出差
展开
Just HORRIBLE! Roaches under the sheet as soon as my mother pulled her sheets out we called the front desk they asked to see it as if we were lying. Supervisor came pick the roach up with his fingers and threw it away. I asked how could they accommodate us, they suggested putting us in another room after I told him I seen more bugs I told him I rather be refunded. Manger told me he could not do it being that I reserved through *******. I called ******* and they noted and offered me $25 credit and stated that my money would be refunded in 72 hours. They were no help, very unprofessional and tried to convince me to stay with roaches, stink bugs etc. it was definitely a NO for me!
展开
酒店回复: Dear Rashida,We are very concerned about the issues you described regarding pests and the handling of your concerns. Cleanliness and professionalism are top priorities, and your feedback will be reviewed closely with our housekeeping and management teams to ensure stronger standards and better responsiveness in the future. As your reservation was made through *******, any refunds must be processed directly by them, but we will use your perspective to reinforce improvements so that future guests have a more positive and comfortable stay.Sincerely, Hotel Manager
3.0分
家庭亲子
old interior, rooms clean but not updated or conditioned well. Loud train comes by early in morning.
展开
酒店回复: Dear Michele,Thank you for sharing your thoughts! We're glad to hear that the rooms were clean during your stay. We do apologize for the noise caused by the train and any discomfort you experienced due to the room's condition. Your feedback is valuable, and we will work on enhancing the comfort and overall experience for future guests. We hope to have the opportunity to welcome you back for a better stay.Sincerely, Hotel Manager
3.0分
家庭亲子
展开
Shower leaked and had mold. Bed was very comfortable and clean no bugs. The whole hotel reeks of ****! For the price it wasn’t bad. Staff was very nice.pool needed cleaned but was nice.
展开
酒店回复: Dear Guest,We are glad to hear you found the bed comfortable, the room clean, and our staff friendly. We regret the inconvenience caused by the shower, odor, and pool concerns. Your comments have been shared with our housekeeping and maintenance teams for improvement. We appreciate your understanding and are pleased you found the stay a good value overall.Sincerely, Hotel Manager
3.0分
其他
展开
Median thoughts
After some time trying to find a room within the hotel w/o a molded smell, staff did accommodate and was helpful and accessible throughout the stay. Decent hotel that needs an upgrade. Was told initially of a $30 pet fee for the whole stay then at arrival was told it was $30/day. Otherwise no other issues.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad our staff was helpful and accommodating, and we appreciate your comments about the need for upgrades and clearer communication regarding pet fees.Sincerely, Hotel Manager
Wi-Fi一直坏的
酒店满足了我们的需求，我们感谢非常乐于助人的工作人员，房间很干净，床单和毛巾也很干净，一切都很好。
好的
不
The property is clean, safe, and quiet, but extremely outdated. It was only a one night stay, but definitely would not stay any longer.
Driving up to the property it looked very well kept. The staff was very friendly upon check in. We didn't go to our room immediately upon check in, but once we arrived to the room, I was very disappointed with the appearance of the shower. It had not been cleaned & it appeared to have mold in the shower. It was wet as if someone had just taken a shower. The shower door is not secured tight. There is a gap. Also appreciate the breakfast but wasn't ALOT of options that I could choose from.
Just HORRIBLE! Roaches under the sheet as soon as my mother pulled her sheets out we called the front desk they asked to see it as if we were lying. Supervisor came pick the roach up with his fingers and threw it away. I asked how could they accommodate us, they suggested putting us in another room after I told him I seen more bugs I told him I rather be refunded. Manger told me he could not do it being that I reserved through *******. I called ******* and they noted and offered me $25 credit and stated that my money would be refunded in 72 hours. They were no help, very unprofessional and tried to convince me to stay with roaches, stink bugs etc. it was definitely a NO for me!
old interior, rooms clean but not updated or conditioned well. Loud train comes by early in morning.
Shower leaked and had mold. Bed was very comfortable and clean no bugs. The whole hotel reeks of ****! For the price it wasn’t bad. Staff was very nice.pool needed cleaned but was nice.
Median thoughts
After some time trying to find a room within the hotel w/o a molded smell, staff did accommodate and was helpful and accessible throughout the stay. Decent hotel that needs an upgrade. Was told initially of a $30 pet fee for the whole stay then at arrival was told it was $30/day. Otherwise no other issues.