酒店回复: Dear Guest,We sincerely apologize for your recent experience. The condition of your room is unacceptable, and we are taking immediate action to address these issues. Thank you for bringing this to our attention. We value your feedback and are committed to improving our standards. We hope to serve you better in the future.
酒店回复: Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the condition of your room and the inconvenience you experienced. Cleanliness and guest satisfaction are our top priorities, and we will address these issues with our housekeeping team immediately. We also appreciate your input regarding the WiFi and we will look into possible improvements. Our team hopes to serve you better in the future.
1.0分
商务出差
原文
翻译提供方：Google
不干净
不干净。免费洗发水和沐浴露已经用了一半
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酒店回复: Dear Guest,Thank you for your feedback. I apologize for the cleanliness issues you encountered, This is not the standard we strive for, and I will address this with our housekeeping team to ensure it doesn’t happen again. We appreciate your comments and hope to provide a better experience on your next visit.
1.0分
其他
原文
翻译提供方：Google
厕所小便干燥
淋浴硬件损坏
臭虫
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酒店回复: Dear Guest,We are deeply sorry to hear about the issues you encountered during your stay. The cleanliness concerns, broken shower hardware, and especially the presence of bed bugs are unacceptable. Your feedback is taken very seriously, and we assure you we will investigate these issues immediately. We appreciate you bringing this to our attention and hope to have the chance to make this right in the future.
4.0分
家庭亲子
原文
翻译提供方：Google
设施不错，唯一细节是卫生间门需要修
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酒店回复: Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Guest,Thank you for your feedback. Please let us know more about your experience. So we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4.0分
家庭亲子
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We left early and did not get the Breakfast.
Older hotel, nice remodel, clean. Bed sheets had cigarette burns, we used our own sheets.
Otherwise good stay for the price.
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酒店回复: Dear Guest,Thank you for sharing your experience. We're glad you found the hotel clean and appreciated the remodel. However, we regret the condition of the bed sheets and understand your concern. Your feedback is valuable, and we'll address this issue to ensure future guests have a more comfortable experience. We hope to welcome you back soon!
那里的工作人员都很好，床也超级舒服，我以后哪儿也不住，就住这里了。
还不错
不推荐
浴室墙上有永久性记号笔，浴缸边缘被香烟烧伤。炉子被撕坏了，床很硬，房间里的咖啡很难喝。在检查确保没有臭虫时，我们发现有人的衬衫被塞在床和床头板之间，有人用永久性记号笔在床垫上画画。
浴室门坏了，水槽排水管堵塞，床单脏兮兮的，看上去湿漉漉的。可能是体液或其他东西。我拍了上述照片。客服柜台代表没有回答我们的问题。
看起来和图片上完全不一样，床单很脏，我根本没法盖被子睡觉，墙壁需要刷漆，地板没有清扫，也没有免费 WiFi
不干净
不干净。免费洗发水和沐浴露已经用了一半
厕所小便干燥
淋浴硬件损坏
臭虫
设施不错，唯一细节是卫生间门需要修
好的
We left early and did not get the Breakfast.
Older hotel, nice remodel, clean. Bed sheets had cigarette burns, we used our own sheets.
Otherwise good stay for the price.