酒店回复: Merci d'avoir pris le temps de rédiger un avis sur notre hôtel et pour les merveilleux compliments. Nous espérons vous revoir bientôt.
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的客户服务，所有员工都做得很好👏
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酒店回复: Merci pour vos aimables paroles ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience. N'hésitez pas à revenir nous rendre visite bientôt.
3.0分
情侣出游
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Front desk folks very pleasant & informative. Breakfast very good. The room (King suite) very dated, needs improvement. Old bathroom, sitting chair/ottoman worn out and rug old and major stains. I cannot prove but as a former smoker seemed like some smoke odor still remained faintly.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our friendly and informative front desk team, as well as our breakfast service. However, we’re truly sorry that aspects of your room did not meet expectations. Your comments regarding the furnishings, carpet, and odor have been shared with our management and housekeeping teams so we can address these concerns and make the necessary improvements. We value your input—it helps us continue to enhance the guest experience—and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.
4.0分
其他
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Conner at the front desk was very friendly and welcoming. The carpet appeared new and the room was clean. The only minor issue is the appearance of the exterior room doors as you walk down the hallway. They are banged up, scratched and dented and need to be replaced. Other than that, we enjoyed our stay
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酒店回复: Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Conner at the front desk made such a positive impression and that you found your room clean and comfortable.We truly appreciate your feedback regarding the exterior room doors. We understand how important first impressions are, and we will definitely look into this matter to ensure our hallways reflect the same quality as our rooms.We're glad you enjoyed your stay overall, and we hope to welcome you back soon for an even better experience!
5.0分
其他
It is a very clean hotel with very nice staff. Breakfast comes with the room. There are a few nice restaurants within walking distance.
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酒店回复: Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and our staff friendly. It's wonderful to know that you enjoyed the complimentary breakfast and appreciated the convenient dining options nearby.Your kind words motivate us to continue providing exceptional service, and we look forward to welcoming you back in the future.
4.0分
其他
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Comfortable stay for a good price
Room was clean but a bit older furnishings (carpet, ceiling, shower enclosure). Service was great with easy check-in/checkout. Coffee was hot, breakfast was good and convenient. Nice, comfortable stay for the price and low allergen room.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found the room clean and enjoyed our service, as well as the convenience of our breakfast offerings.We appreciate your comments about the furnishings in your room. Please be assured that we are continuously working on updates and improvements to enhance our guests' experience. Your insights are invaluable in helping us prioritize these enhancements.We look forward to welcoming you back in the future for another comfortable stay.
3.0分
情侣出游
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Room wasnt the cleanest. I believe the linens were clean but it general the room wasnt clean. Found hair ties by the bed. Things left in the refrigerator and the bathroom either needed to be deep cleaned or tub teplaced. Wouldn't stay again.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the cleanliness issues you encountered in your room. It is our priority to provide a comfortable and welcoming environment, and I regret that we fell short of this standard during your visit.Your comments about the linens, hair ties, and the condition of both the refrigerator and bathroom have been noted, and I assure you that we will address these concerns with our housekeeping team immediately. We are committed to improving our services based on valuable guest feedback like yours.I understand how disappointing this experience must have been for you, and I appreciate your honesty. Thank you once again for bringing these matters to our attention.
2.0分
情侣出游
Bathroom sink was dirty floors were not vacuuming. It was here all in the bathroom in the carpet or just healthy.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the cleanliness issues you encountered, particularly with the bathroom sink and floors. We strive to maintain high standards of hygiene and comfort, and it is clear we fell short during your visit.Please rest assured that I will address these concerns with our housekeeping team to ensure that such oversights do not happen in the future. Your experience is important to us, and we appreciate your input as it helps us improve our services.Thank you once again for your valuable feedback.
完全符合我们的预期
我会回去
非常干净，服务好，物有所值
非常干净，非常热情的工作人员和美味的早餐。
我们每年都会回去。
很棒的客户服务，所有员工都做得很好👏
Front desk folks very pleasant & informative. Breakfast very good. The room (King suite) very dated, needs improvement. Old bathroom, sitting chair/ottoman worn out and rug old and major stains. I cannot prove but as a former smoker seemed like some smoke odor still remained faintly.
Conner at the front desk was very friendly and welcoming. The carpet appeared new and the room was clean. The only minor issue is the appearance of the exterior room doors as you walk down the hallway. They are banged up, scratched and dented and need to be replaced. Other than that, we enjoyed our stay
It is a very clean hotel with very nice staff. Breakfast comes with the room. There are a few nice restaurants within walking distance.
Comfortable stay for a good price
Room was clean but a bit older furnishings (carpet, ceiling, shower enclosure). Service was great with easy check-in/checkout. Coffee was hot, breakfast was good and convenient. Nice, comfortable stay for the price and low allergen room.
Room wasnt the cleanest. I believe the linens were clean but it general the room wasnt clean. Found hair ties by the bed. Things left in the refrigerator and the bathroom either needed to be deep cleaned or tub teplaced. Wouldn't stay again.
Bathroom sink was dirty floors were not vacuuming. It was here all in the bathroom in the carpet or just healthy.