酒店回复: Thank you for your feedback, Justin. We appreciate you taking the time to share your experience with us. We're glad to hear that some aspects of your stay were enjoyable. Your comments about areas for improvement are valuable to us and will help us strive to provide an even better experience for future guests. Thank you again for your honest feedback
3.0分
商务出差
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I was staying 2 nights and had food and items left in my room for when I got back for the evening. My items and food were all gone when I came back. I told management and they said that they would have to tell their new staff not to get rid of people's belongings.
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酒店回复: Hi I am so sorry to hear that happened to you, my name is Lori and I am the manager here at the Super 8 in Fremont and I have not spoken with you but I did see your message in my email through ******* and I want to apologize that happened to you and I will explain to housekeeping that they should not throw guest belongings away ever in the future and once again I apologize for the inconvenience,Sincerely,Lori H GM
4.0分
其他
Staff was friendly and helpful. Maintenance on the property has been neglected. We discussed any issues concerning this with staff and manager.
3.0分
商务出差
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The property was clean. No phone in the room if that's still a thing. I use the room phone for calling the front desk which I couldn't reach. The television wasn't working either. I enjoy watching TV.
4.0分
其他
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A member of the maintenance staff (Taylor, I believe) got my frightened cat, Ben, out of a tight hiding space for me. Kind, calm and gentle - his help got us happily on our way home. Greatly appreciated!
3.0分
其他
The first room we were given smelled of smoke went down and they gave us another so was ok
3.0分
其他
Breakfast was just OK as the juice machine was out of order. I received no maid service during my stay. My stay was good; I'd stay again.
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酒店回复: Good morning Michelle and thank you for the feedback it is greatly appreciated. I wanted to let you know that we here at the Super 8 in Fremont, Ne strive to give our guests an experience to remember and we have been making some improvements to the property and would love to have you back to see us. Have a blessed day.Lori H
3.0分
其他
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The price should be under $100…property is old and marginally maintained, breakfast leaves a lot to be desired, bed comfort also marginal. This is probably the worst in Fremont NE.
我们通过 Trip 预订了一间房。当我们到达时,却被告知虽然有预订,但酒店已经没有空房了。尽管速8取消了我们的预订,Trip 仍然向我们收取了房费。我们不得不又开了50英里才找到另一间房。我们损失了193美元,没住到房间,还不得不在深夜继续赶路。如果 Trip 能退款给我们,我们很乐意修改这篇评论。
气味不太好,其他都还可以。
这还不错,但还可以改进
I was staying 2 nights and had food and items left in my room for when I got back for the evening. My items and food were all gone when I came back. I told management and they said that they would have to tell their new staff not to get rid of people's belongings.
Staff was friendly and helpful. Maintenance on the property has been neglected. We discussed any issues concerning this with staff and manager.
The property was clean. No phone in the room if that's still a thing. I use the room phone for calling the front desk which I couldn't reach. The television wasn't working either. I enjoy watching TV.
A member of the maintenance staff (Taylor, I believe) got my frightened cat, Ben, out of a tight hiding space for me. Kind, calm and gentle - his help got us happily on our way home. Greatly appreciated!
The first room we were given smelled of smoke went down and they gave us another so was ok
Breakfast was just OK as the juice machine was out of order. I received no maid service during my stay. My stay was good; I'd stay again.
The price should be under $100…property is old and marginally maintained, breakfast leaves a lot to be desired, bed comfort also marginal. This is probably the worst in Fremont NE.