酒店回复: I'm truly sorry to hear that your experience with us did not meet your expectations, especially regarding the impact of our ongoing renovations .Unfortunately, this necessary work has come with some short-term challenges, and I sincerely apologize for any inconvenience it may have caused during your stay — particularly around cleanliness, which we take very seriously. We would love the opportunity to welcome you back once our renovations are complete so you can enjoy the improvements firsthand.
5.0分
其他
Room was equipped with very good lighting , clean and comfortable. Everything was good we enjoy
5.0分
商务出差
Great, everything was perfect . Nice remodel rooms, comfortable beds, Helping staff and everything perfect
1.0分
家庭亲子
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The property is old and run down. The smoke alarm in our room was loose and hanging from the ceiling. The sheets on the bed were worn out rags with stains. We were booked for 3 nights and checked out after the first night. Now trying to get a refund from ******* for 2 nights.
5.0分
其他
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Front desk staff was excellent. Very friendly and helpful. Pool was fun, beds were comfortable. In the middle of a remodel so things were a little messy but nothing bad.
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酒店回复: Thank you so much for your perfect rating and kind words! We’re delighted to hear our front desk team made a great impression and that you enjoyed the pool and comfortable beds. We truly appreciate your understanding as we complete our remodel and can’t wait to welcome you back to see the finished updates!
1.0分
其他
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This is not a La Quinta property! If the head honchos knew about this, they’d shut the place down. The whole place is infested with ants and bugs. The grounds are completely disgusting, the rooms are horrible with bugs in the bed and all over the place. We left in the middle of the night and went somewhere else. We did get a refund though. The staff was nice enough, but it is not a clean place! I understand that there are bugs around a cornfield, but this place was infested! More people need to turn them into the health department so they can be investigated! This place needs to be shut down!
1.0分
家庭亲子
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Fleas in our bed. Bed bugs. Had to go at 10:30 at night and get rubbing alcohol to spray rooms. We were a wedding group and one family left the second night. Only got moved to a different room. No discount anything. Guy's working were very nice though. Will never stay laquinta anywhere
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酒店回复: Our property has a regular, professional pest control service that provides preventative maintenance on a monthly basis, and recent inspections have shown no evidence of bed bugs or other issues. We understand how concerning a situation like this can feel, and we appreciate your feedback as it helps us continue ensuring the highest standards for all our guests.We’re very sorry to hear about your experience and truly regret that your stay did not meet expectations. Please know that guest comfort and cleanliness are our top priorities. We take any report of pests very seriously and immediately investigate such concerns.
2.0分
家庭亲子
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Room smells with dusty ordor. Feels like dust everywhere. Rooms feels like still being renovated and should not be rent out until all renovations on the floor is done.
1.0分
其他
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I’d never stay here again
I will let the pics speak for themselves. However, the lighting was horrible. We had a cricket in our room that kept us awake until my husband got out of bed and found it and got rid of it. There was an obvious remodel going on. I booked months in advance and wasn’t told this was happening. The smoke alarm was removed, it smells dank in the room. Beds were not comfortable. Two towels in the room for 3 people. The cornfield outside the window was cool.
2.0分
其他
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Less than ok
Rooms were old, but clean and beds were comfortable. Employees were kind and very helpful! Dry wall crumbs on the floor in the hallway, Ice machines broken, and furniture with stuff on it at the end of Hallway.
别再说了。
这家酒店需要彻底整修。
房间很干净，但公共区域脏得令人作呕。
早餐很差劲。
Room was equipped with very good lighting , clean and comfortable. Everything was good we enjoy
Great, everything was perfect . Nice remodel rooms, comfortable beds, Helping staff and everything perfect
The property is old and run down. The smoke alarm in our room was loose and hanging from the ceiling. The sheets on the bed were worn out rags with stains. We were booked for 3 nights and checked out after the first night. Now trying to get a refund from ******* for 2 nights.
Front desk staff was excellent. Very friendly and helpful. Pool was fun, beds were comfortable. In the middle of a remodel so things were a little messy but nothing bad.
This is not a La Quinta property! If the head honchos knew about this, they’d shut the place down. The whole place is infested with ants and bugs. The grounds are completely disgusting, the rooms are horrible with bugs in the bed and all over the place. We left in the middle of the night and went somewhere else. We did get a refund though. The staff was nice enough, but it is not a clean place! I understand that there are bugs around a cornfield, but this place was infested! More people need to turn them into the health department so they can be investigated! This place needs to be shut down!
Fleas in our bed. Bed bugs. Had to go at 10:30 at night and get rubbing alcohol to spray rooms. We were a wedding group and one family left the second night. Only got moved to a different room. No discount anything. Guy's working were very nice though. Will never stay laquinta anywhere
Room smells with dusty ordor. Feels like dust everywhere. Rooms feels like still being renovated and should not be rent out until all renovations on the floor is done.
I’d never stay here again
I will let the pics speak for themselves. However, the lighting was horrible. We had a cricket in our room that kept us awake until my husband got out of bed and found it and got rid of it. There was an obvious remodel going on. I booked months in advance and wasn’t told this was happening. The smoke alarm was removed, it smells dank in the room. Beds were not comfortable. Two towels in the room for 3 people. The cornfield outside the window was cool.
Less than ok
Rooms were old, but clean and beds were comfortable. Employees were kind and very helpful! Dry wall crumbs on the floor in the hallway, Ice machines broken, and furniture with stuff on it at the end of Hallway.