酒店回复: Thank you Jeffrey for your feedback. We apologize for the inconvenience , We would have been more than happy to take care of the issues considering you extended after your 1st reservation.
5.0分
情侣出游
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Staff is alway friendly. Room was comfy. Just perfect for 2 days away. Close to lots of restaurants and things to do! We love coming here so much! We will be back! :)
酒店回复: Thank you John for taking the time to review our property.
3.0分
其他
No breakfast or coffee as advertised. Rooms were fine for our quick overnight stop, maybe a bit scruffy but the price was right.
酒店回复: Thank you Susan for your feedback.
3.0分
情侣出游
Staff was fine. They were friendly and helpful. The building is old and tired. It needs renovation. The room was clean but with age it’s difficult to notice.
酒店回复: Thank you Ernest for your feedback.
3.0分
其他
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This is a clean, wornout, econo stay. The bed was good and they had hot water, Nicole at check-in was great.
Breakfast was coffee, hot water and tea bags and 3 walmart granola bars on a rack.
酒店回复: Thank you for your feedback.
1.0分
其他
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We showed up at the property and there was no one at the desk. We called the number which rang phones behind the desk. Of course, no one answered them. Waited about 1/2 hour for an attendant to show and finally check us in. Water and mold in the ceiling all along the hallway leading to the room. Bathroom was dirty but otherwise ok at best.
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酒店回复: We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
1.0分
家庭亲子
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Breakfast was acidic coffee and a banana - was told yogurt and muffins only put out for weekend guests. Black mold in the bathroom. Cat hair on the recliner - was told a lady with 5 cats had stayed in the room the previous week (glad I didn't have a car allergy - would have been nice to know up front). Was told blankets and covers get cleaned every 3 weeks...gross. This was a bad Super 8. Almost forgot, desk lady walked around the lobby barefoot - that's pretty unsanitary. Yikes....
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酒店回复: We apologize for the inconvenience , Based on what is advertised for breakfast we do put one packaged item. Our records indicate that there were granola bars and bananas out on that day for breakfast. We would be more than happy to get information about who told you about the cats and blankets. Our team has confirmed that they haven't said that, so please give us a call.
2.0分
朋友出游
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Our room's door would not lock unless you slammed it. Slamming was the recommendation of the staff. When we slammed it, the safety bar moved and completely locked us out of the room. Maintenance had to get us back in.
酒店回复: Thank you for feedback.
4.0分
其他
Quiet and safe hotel. Not updated and a few things needed help, but for a quick night, it was good.
酒店回复: Thank you Sharon for your feedback.
3.0分
其他
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I returned to the property at 8:30 pm on Saturday night of my reservation. My room key card did not work. I returned to the front desk to request it be rekeyed and no-one was on duty. I made every attempt to find an employee by calling every number I could find but no-one responded. Finally, after a very long wait, one employee appeared, obviously off-duty, to give me a new key. This caused my subsequent evening plans to be very far behind schedule. As I left the property once I finally got the situation resolved, others were in the lobby facing the same problem. This created a really bad impression on what otherwise would have been an acceptable stay.
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酒店回复: Our records indicate that was not the case. Thank you for your feedback.
肮脏、陈旧、服务差，前台无人值守，每次需要帮助时都要打电话叫人。酒店周围长满了荆棘和灌木，非常难看。
Staff is alway friendly. Room was comfy. Just perfect for 2 days away. Close to lots of restaurants and things to do! We love coming here so much! We will be back! :)
No breakfast or coffee as advertised. Rooms were fine for our quick overnight stop, maybe a bit scruffy but the price was right.
Staff was fine. They were friendly and helpful. The building is old and tired. It needs renovation. The room was clean but with age it’s difficult to notice.
This is a clean, wornout, econo stay. The bed was good and they had hot water, Nicole at check-in was great.
Breakfast was coffee, hot water and tea bags and 3 walmart granola bars on a rack.
We showed up at the property and there was no one at the desk. We called the number which rang phones behind the desk. Of course, no one answered them. Waited about 1/2 hour for an attendant to show and finally check us in. Water and mold in the ceiling all along the hallway leading to the room. Bathroom was dirty but otherwise ok at best.
Breakfast was acidic coffee and a banana - was told yogurt and muffins only put out for weekend guests. Black mold in the bathroom. Cat hair on the recliner - was told a lady with 5 cats had stayed in the room the previous week (glad I didn't have a car allergy - would have been nice to know up front). Was told blankets and covers get cleaned every 3 weeks...gross. This was a bad Super 8. Almost forgot, desk lady walked around the lobby barefoot - that's pretty unsanitary. Yikes....
Our room's door would not lock unless you slammed it. Slamming was the recommendation of the staff. When we slammed it, the safety bar moved and completely locked us out of the room. Maintenance had to get us back in.
Quiet and safe hotel. Not updated and a few things needed help, but for a quick night, it was good.
I returned to the property at 8:30 pm on Saturday night of my reservation. My room key card did not work. I returned to the front desk to request it be rekeyed and no-one was on duty. I made every attempt to find an employee by calling every number I could find but no-one responded. Finally, after a very long wait, one employee appeared, obviously off-duty, to give me a new key. This caused my subsequent evening plans to be very far behind schedule. As I left the property once I finally got the situation resolved, others were in the lobby facing the same problem. This created a really bad impression on what otherwise would have been an acceptable stay.