Nice big rooms with comfortable beds. Pool and hot tub were also nice. Breakfast was OK, but nothing special.
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酒店回复: Dear Steven,Thank you so much for the great review and rating! We're thrilled you enjoyed the spacious rooms and comfortable beds. A good night's sleep is so important, and we're glad we delivered on that. It's wonderful to hear you also took advantage of our pool and hot tub during your stay.We appreciate your feedback about the breakfast. We're always looking at ways to enhance our guests' experience, and your comments are valuable to us.We'd be delighted to welcome you back on your next trip to Battle Ground. Thank you for choosing Best Western Plus Battleground Inn & Suites!Warm regards,Guest Experience Team
5.0分
其他
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This hotel was the BEST! Spacious, wicked comfortable, so clean, shower was fantastic, and breakfast delicious. The quality of this BW far exceeded our expectations, especially for the price. Add in the pool and hottub, wow!
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酒店回复: Dear Jay and Karen,Thank you so much for the fantastic review and perfect rating! We're thrilled to hear that your stay exceeded your expectations. It's wonderful to know you enjoyed the spacious accommodations, comfortable beds, and our breakfast offerings. We're especially pleased that you appreciated the cleanliness and found time to enjoy our pool and hot tub amenities.Your kind words about the quality and value mean so much to our entire team. We work hard to ensure every guest has an exceptional experience, and it's rewarding to know we delivered that for you. We'd be delighted to welcome you both back on your next trip to the Battle Ground area!Warm regards,Guest Experience Team
5.0分
情侣出游
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Free parking, breakfast, and an indoor pool were all appreciated extras at a price lower than if we had stayed in Vancouver or Portland. Battle Ground, WA is farther away from I-5 than I realized (about 10 miles), but the motel was nice.
4.0分
情侣出游
I loved everything about this property, except the bed. It was super uncomfortable and didn’t make sense compared to the rest of the property
5.0分
家庭亲子
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Everything about my stay was fantastic. I was travelling with my 4 young children and our room was very spacious. The beds were very comfortable. Staff were friendly and helpful. We enjoyed the pool multiple days. Recommend!
4.0分
家庭亲子
Very poor lighting in the restrooms. Sandpaper toilet paper, Homeless sleeping on the couches.
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酒店回复: Dear Shawn,Thank you for taking the time to share your experience and for your rating. We appreciate your feedback about the room amenities and common areas, as guest comfort is always our top priority.We're committed to ensuring all our guests feel safe and comfortable throughout their stay, and we take your comments seriously as we continue to enhance our facilities and services. Your feedback helps us identify areas where we can improve the overall guest experience.We hope to have the opportunity to provide you with a better experience on your next visit and show you the high standards we're committed to maintaining.Warm regards,Guest Experience Team
1.0分
情侣出游
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Was charged $100 for a “deposit” hold fee that I never got reimbursed. Breakfast was mediocre food was tasteless and sausage had a rubbery texture, seemed like we were getting yesterdays leftovers to say the least in fact the only thing I was excited for was the waffle maker which was out of service. Blankets were very thin as the sheet, resembling long John undergarments. what a great stay won’t be returning
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酒店回复: Dear Jeremy,Thank you for taking the time to share your experience with us. We appreciate you bringing these concerns to our attention, as guest feedback is invaluable in helping us maintain our standards of service.We understand your stay didn't meet the expectations you had for our property, and we sincerely regret that several aspects of your visit fell short of what you deserved. Your comments about our breakfast offerings and room amenities are noted, and we take all guest feedback seriously as we continuously work to enhance our services.We're committed to providing comfortable accommodations and quality amenities for all our guests. We hope to have the opportunity to regain your trust on your next visit and provide you with the exceptional experience that reflects our dedication to guest satisfaction.Warm regards,Guest Experience Team
5.0分
其他
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Log Cabin room is great
The breakfast area was well stocked and kept exceptionally clean.
The room we stayed in was beautiful and very clean. The room was quiet and noise from the hallway couldn’t be heard. We can recommend the log cabin room on the third floor enough. Very comfortable and relaxing.
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酒店回复: Dear Stephanie,Thank you for the perfect rating and wonderful review! We're absolutely delighted that you had such an exceptional experience with us.We're thrilled to hear that you loved our log cabin room on the third floor – it's one of our special accommodations and we're so glad you found it beautiful, comfortable, and relaxing. It's wonderful that you enjoyed the peaceful atmosphere and appreciated how well-soundproofed the room was from any hallway noise.We're also pleased that our breakfast area exceeded your expectations with its well-stocked offerings and cleanliness. Your recommendation of the log cabin room means so much to us, and we're honored that you took the time to share such detailed praise.We'd be delighted to welcome you back for another relaxing stay, and we look forward to hosting you again soon!Warm regards,Guest Experience Team
5.0分
家庭亲子
Very nice amenities for family stays—clean rooms and hallways. The hot breakfast has many options. We enjoyed staying in this hotel.
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酒店回复: Dear Padideh,Thank you so much for the perfect review! We're absolutely thrilled that you and your family had such an enjoyable stay with us.We're delighted to hear that you appreciated our family-friendly amenities and found our rooms and hallways clean and well-maintained. It's wonderful that you loved our hot breakfast with its variety of options – we know how important a great start to the day is, especially when traveling with family.We can't wait to host you and your family again on your next visit to Battle Ground!Warm regards,Guest Experience Team
5.0分
其他
The room was clean and in good condition. The wi-fi worked well. Staff members were efficient and friendly.
Nice big rooms with comfortable beds. Pool and hot tub were also nice. Breakfast was OK, but nothing special.
This hotel was the BEST! Spacious, wicked comfortable, so clean, shower was fantastic, and breakfast delicious. The quality of this BW far exceeded our expectations, especially for the price. Add in the pool and hottub, wow!
Free parking, breakfast, and an indoor pool were all appreciated extras at a price lower than if we had stayed in Vancouver or Portland. Battle Ground, WA is farther away from I-5 than I realized (about 10 miles), but the motel was nice.
I loved everything about this property, except the bed. It was super uncomfortable and didn’t make sense compared to the rest of the property
Everything about my stay was fantastic. I was travelling with my 4 young children and our room was very spacious. The beds were very comfortable. Staff were friendly and helpful. We enjoyed the pool multiple days. Recommend!
Very poor lighting in the restrooms. Sandpaper toilet paper, Homeless sleeping on the couches.
Was charged $100 for a “deposit” hold fee that I never got reimbursed. Breakfast was mediocre food was tasteless and sausage had a rubbery texture, seemed like we were getting yesterdays leftovers to say the least in fact the only thing I was excited for was the waffle maker which was out of service. Blankets were very thin as the sheet, resembling long John undergarments. what a great stay won’t be returning
Log Cabin room is great
The breakfast area was well stocked and kept exceptionally clean.
The room we stayed in was beautiful and very clean. The room was quiet and noise from the hallway couldn’t be heard. We can recommend the log cabin room on the third floor enough. Very comfortable and relaxing.
Very nice amenities for family stays—clean rooms and hallways. The hot breakfast has many options. We enjoyed staying in this hotel.
The room was clean and in good condition. The wi-fi worked well. Staff members were efficient and friendly.