酒店回复: Dear Renee,Thank you so much for the great rating and for taking the time to share your feedback! We're thrilled to hear you found our hotel to be a nice place to stay.We'd be delighted to welcome you back on your next trip to Battle Ground. Thanks again for choosing Best Western Plus Battleground Inn & Suites!Warm regards,Guest Experience Team
5.0分
家庭亲子
Staff was great & very accommodating. Had to stay extra day due to flight cancellations going into Chicago. Overall A very pleasant stay.
2.0分
情侣出游
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Have a room by the main road, hear traffic all night. Also the hotel will not accept hotel points when using *******. Not sure who to stop using, the hotel or *******.
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酒店回复: Thank you for sharing your feedback with us. We truly apologize for the inconvenience you experienced during your stay. Regarding your concern with earning hotel points. As policy, reservations made through third-party booking sites, like *******, are unfortunately not eligible for earning hotel points.We genuinely appreciate your feedback, as it helps us improve our services. We hope you'll consider staying with us again in the future.Sincerely,
4.0分
其他
The lighting for doing make-up was terrible. The breakfast was great except real eggs would be much better! The room and location were good!
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酒店回复: Dear Joseph and Teresa,Thank you so much for your great review and rating! We're delighted you enjoyed our location and found your room comfortable during your stay.It's wonderful to hear our breakfast was a hit with you. We work hard to provide a satisfying morning meal for our guests, and your feedback about our offerings is truly appreciated. We're also glad the room met your expectations and that our convenient location worked well for your visit.Your comments about the lighting are valuable to us as we continuously look for ways to enhance our guests' experience. We're committed to ensuring every aspect of your stay meets our high standards.We'd be delighted to welcome you back on your next trip to Battle Ground. Thank you for choosing Best Western Plus Battleground Inn & Suites!Warm regards,Guest Experience Team
3.0分
家庭亲子
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The toilet was so low to the ground that I had to use the sink to pull myself up. it was sized for a small child and definitely a challenge for senior guests.
The "NEW" TV remote was so confusing that it required staff to instruct us on which numbers showing on the TV were actually the channel number we wanted. VERY CONFUSING. Our 2 week vacation was consistently spent with Best Western, and every remote was a little different, but the remote TV set up at Battle Ground was impossible to figure out.
4.0分
其他
Check in person was not really friendly at all but the day shift person this morning was wonderful so overall, a good stay
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酒店回复: Dear Bonnie,Thank you so much for your great review and rating! We're delighted to hear you had a good stay with us at Best Western Plus Battleground Inn & Suites. It's wonderful to know that our day shift team member made such a positive impression on you this morning. We'll be sure to share your kind words with them, as recognition like this truly brightens their day.We appreciate all of your feedback and are glad that overall, your experience met your expectations. Our team is committed to providing warm, welcoming service at every touchpoint, and we're always working to ensure consistency across all interactions.We'd be delighted to welcome you back on your next visit to Battle Ground. Thank you for choosing to stay with us!Warm regards,Guest Experience Team
4.0分
其他
Nice big rooms with comfortable beds. Pool and hot tub were also nice. Breakfast was OK, but nothing special.
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酒店回复: Dear Steven,Thank you so much for the great review and rating! We're thrilled you enjoyed the spacious rooms and comfortable beds. A good night's sleep is so important, and we're glad we delivered on that. It's wonderful to hear you also took advantage of our pool and hot tub during your stay.We appreciate your feedback about the breakfast. We're always looking at ways to enhance our guests' experience, and your comments are valuable to us.We'd be delighted to welcome you back on your next trip to Battle Ground. Thank you for choosing Best Western Plus Battleground Inn & Suites!Warm regards,Guest Experience Team
5.0分
其他
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This hotel was the BEST! Spacious, wicked comfortable, so clean, shower was fantastic, and breakfast delicious. The quality of this BW far exceeded our expectations, especially for the price. Add in the pool and hottub, wow!
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酒店回复: Dear Jay and Karen,Thank you so much for the fantastic review and perfect rating! We're thrilled to hear that your stay exceeded your expectations. It's wonderful to know you enjoyed the spacious accommodations, comfortable beds, and our breakfast offerings. We're especially pleased that you appreciated the cleanliness and found time to enjoy our pool and hot tub amenities.Your kind words about the quality and value mean so much to our entire team. We work hard to ensure every guest has an exceptional experience, and it's rewarding to know we delivered that for you. We'd be delighted to welcome you both back on your next trip to the Battle Ground area!Warm regards,Guest Experience Team
5.0分
情侣出游
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Free parking, breakfast, and an indoor pool were all appreciated extras at a price lower than if we had stayed in Vancouver or Portland. Battle Ground, WA is farther away from I-5 than I realized (about 10 miles), but the motel was nice.
4.0分
情侣出游
I loved everything about this property, except the bed. It was super uncomfortable and didn’t make sense compared to the rest of the property
不错的地方
Staff was great & very accommodating. Had to stay extra day due to flight cancellations going into Chicago. Overall A very pleasant stay.
Have a room by the main road, hear traffic all night. Also the hotel will not accept hotel points when using *******. Not sure who to stop using, the hotel or *******.
The lighting for doing make-up was terrible. The breakfast was great except real eggs would be much better! The room and location were good!
The toilet was so low to the ground that I had to use the sink to pull myself up. it was sized for a small child and definitely a challenge for senior guests.
The "NEW" TV remote was so confusing that it required staff to instruct us on which numbers showing on the TV were actually the channel number we wanted. VERY CONFUSING. Our 2 week vacation was consistently spent with Best Western, and every remote was a little different, but the remote TV set up at Battle Ground was impossible to figure out.
Check in person was not really friendly at all but the day shift person this morning was wonderful so overall, a good stay
Nice big rooms with comfortable beds. Pool and hot tub were also nice. Breakfast was OK, but nothing special.
This hotel was the BEST! Spacious, wicked comfortable, so clean, shower was fantastic, and breakfast delicious. The quality of this BW far exceeded our expectations, especially for the price. Add in the pool and hottub, wow!
Free parking, breakfast, and an indoor pool were all appreciated extras at a price lower than if we had stayed in Vancouver or Portland. Battle Ground, WA is farther away from I-5 than I realized (about 10 miles), but the motel was nice.
I loved everything about this property, except the bed. It was super uncomfortable and didn’t make sense compared to the rest of the property