酒店回复: Hi Steve, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us.We cannot wait to welcome you back soon for another visit.Natalie #Team6
1.0分
商务出差
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Never again and will pass on the word.
Reserved a "king single" and got a double. The blankets on both beds had stains and burn holes and it was obvious that neither had been recently washed. The floors didnt look like they had been swept or mopped in a good while and there was a horrible sewage oder that filled the room every time the toilet was flushed.
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酒店回复: Dear George,Thank you for sharing your feedback regarding your recent stay. I’m truly sorry to hear about the condition of your room and the discomfort you experienced. This is far from the standard we aim to uphold, and I understand how frustrating and disappointing this must have been. We take your concerns seriously and are actively investigating the issues you've raised, including the room assignment, cleanliness, and plumbing. Immediate steps are being taken to ensure this does not happen again.Your experience matters, and while we regret that we fell short, we appreciate you bringing this to our attention. If you're open to further discussion, I’d welcome the opportunity to make things right.Sincerely,Ameri Vu Inn – Gilman, IL
4.0分
其他
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Basic lodging
This inn was a Motel 6 until recently. There was delay & confusion at check-in since the change occurred after my reservation was made but before my arrival. My room was a king bed on the first floor. It was still the Motel 6 setup--platform bed, laminate floor, minimal furnishings. Pillows were very firm. Fridge & microwave were good. Everything was clean and worked although the wifi was mediocre. Regardless, this is a reasonably priced place to stay, conveniently located to the interstate and various eateries.
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酒店回复: Dear Leslie,Thank you for taking the time to share your experience. We sincerely apologize for the confusion during check-in—your reservation coincided with our transition from Motel 6 to Ameri Vu Inn, and we understand how that may have caused some inconvenience.We’re glad to hear that your room was clean and that the fridge and microwave met your expectations. Your feedback about the furnishings, pillows, and Wi-Fi is appreciated and will help guide our ongoing improvements as we continue updating the property.We’re especially grateful for your recognition of our value and location. It means a lot to us that you found your stay reasonably priced and convenient. We hope to welcome you again soon with a more seamless experience and upgraded amenities.Warm regards,Ameri Vu Inn – Gilman, IL
3.0分
其他
Owner is not interested in the traveler, only in the money that can be made - "it's just business". Will not stay here again.
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酒店回复: I'm so sorry to hear that. We will investigate the problem and fix it.
1.0分
其他
I was called three days before my visit and was told that the motel closed. I had to scramble to find other accommodations. Not pleased
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酒店回复: Dear Stephen,Thank you for your message. I sincerely apologize for the disruption to your travel plans. Our franchise recently transitioned to Ameri Vu Inn, and as a result, we are no longer affiliated with the previous brand. Unfortunately, this means we’re unable to honor reservations made under the former franchise, including yours. We understand how frustrating this situation must have been and regret the inconvenience it caused. We’re working hard to ensure a smoother experience moving forward and appreciate your understanding during this transition.Sincerely,Ameri Vu Inn – Gilman, IL
1.0分
其他
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Bad experience
When we got in the room we saw a roach. Then we started getting ready for bed and noticed the towels were stained and the bed sheets were stained. We just needed a place to sleep a few hours. Then a mouse ran across the floor and into the back of an electrical outlet. We packed up and went to get a refund. It’s been a month and the charges still haven’t been reversed.
3.0分
情侣出游
It was adequate for the price. The beds were hard and lumpy and the wi-fi was intermittent, at best. It was clean and the staff was helpful and friendly.
3.0分
其他
Check in was easy. Incense in lobby and halls is really strong.
没有早餐，其它都还可以。
这确实是一家 Motel 6
普通的 Motel 6，我住过更好的，但这不是最差的。我遇到了语言障碍，有时很难理解，我们都尽力了。大堂干净，不杂乱，非常宽敞。大堂里确实有一些免费的饮料（咖啡），还有自动售货机出售其他物品，固体和液体。床至少可以说不太舒服，但这是 Motel 6。枕头有点难。超柔软是枕头的额外好处，它太塞了，你的头不能正好坐在上面。很高兴我带了自己的。浴室很简单，窗帘杆在墙上松了，因为它是一根弯曲的杆，窗帘一直滑到杆的中间。必须把它塞在支架松动的地方，才能把它关上，并把水留在浴缸区域。
我会再住吗？我可能会先去另一家当地酒店/汽车旅馆比较一下。哦，我还被收了两次钱。很快等待结果。
Prairie Dirt Classic
我们参加费尔伯里的 PDC 时住在这里。非常干净，员工友好，一定会再住在这里。
Never again and will pass on the word.
Reserved a "king single" and got a double. The blankets on both beds had stains and burn holes and it was obvious that neither had been recently washed. The floors didnt look like they had been swept or mopped in a good while and there was a horrible sewage oder that filled the room every time the toilet was flushed.
Basic lodging
This inn was a Motel 6 until recently. There was delay & confusion at check-in since the change occurred after my reservation was made but before my arrival. My room was a king bed on the first floor. It was still the Motel 6 setup--platform bed, laminate floor, minimal furnishings. Pillows were very firm. Fridge & microwave were good. Everything was clean and worked although the wifi was mediocre. Regardless, this is a reasonably priced place to stay, conveniently located to the interstate and various eateries.
Owner is not interested in the traveler, only in the money that can be made - "it's just business". Will not stay here again.
I was called three days before my visit and was told that the motel closed. I had to scramble to find other accommodations. Not pleased
Bad experience
When we got in the room we saw a roach. Then we started getting ready for bed and noticed the towels were stained and the bed sheets were stained. We just needed a place to sleep a few hours. Then a mouse ran across the floor and into the back of an electrical outlet. We packed up and went to get a refund. It’s been a month and the charges still haven’t been reversed.
It was adequate for the price. The beds were hard and lumpy and the wi-fi was intermittent, at best. It was clean and the staff was helpful and friendly.
Check in was easy. Incense in lobby and halls is really strong.