酒店回复: Hi Steve, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us.We cannot wait to welcome you back soon for another visit.Natalie #Team6
3.0分
家庭亲子
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Staff was friendly and helpful. Facility was dated, sparsely furnished, and a little run down, but was clean and fully functional. Given the options in the immediate area and the price, it was acceptable.
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酒店回复: Thank you for your thoughtful feedback. We’re glad to hear our staff made a positive impression and that you found the facility clean and functional. We understand your comments about the property being dated, and we’re continually working on improvements to enhance comfort for our guests. Your perspective is valuable, and we appreciate you choosing us. We hope to welcome you again and provide an even better experience in the future.
3.0分
其他
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overall stay was great nice a quite area. convenient in & out access, simple homey place besides the thin walls and the fact i had called in advance the night before my arrival to verify the checkin date & time for my booking and date since i would be arriving from midnight to early morning if i had to book the night before or if they could do an early morning check in, a member of staff the managements young son had answered the phone at 7pm stating i could place it for the day of my arrival no matter the time i got there they’d get me checked in. i doble verified with the individual to ensure i was direct and clear and i received a yes back. that was great news for me to know the date to book and how much i had to prepay with the multi night booking discount through the app while i was on the road during my 9hr drive compared to paying full amount at arrival. when i arrived around 5-6am that was indeed not the case when i got to the desk the father (management) had told me no, even though i explained whom i had talked to and what they had stated and i verified with the individual staff member over the phone the answer still remained a no and no accountability was taken for the miscommunication or incorrectly quality of service besides a mere ‘discount’ that equaled equal too or around what the app stated was full price. it was no point arguing or complaining to management about there mistake since they said “that’s fine you can wait a few hours till 2pm”i paid to avoid cold
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酒店回复: We are so sorry to hear that this happened to you. We will investigate this issue and stop issues like this from happening again in the future.
3.0分
家庭亲子
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My room's air conditioner/heater was unplugged. There was a crack going across the entire ceiling. There was also cracking in the sealant around the bathtub/shower. The kleenex box was empty. There was no mini shampoo to use. The room looked clean otherwise except for the bed sheet that looked like it had a stain on it. There was no breakfast offered but they did have coffee. The staff was friendly but hard to understand at times because of language.
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酒店回复: we are Sorry for the problems that you had staying. We will investigate the issues and stop these types of problems from happening.
4.0分
其他
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I have stayed here a number of times both when it was Motel 6 and now Ameri Vu. Same management and staff.
I'm very price conscious. While it's not a fancy hotel, it's a good value for a budget stay. The hotel is quiet, has a good TV, a comfortable bed, and a hot shower. The rooms have a nice spartan decor, and include a microwave and mini fridge. Pleasant and courteous staff.
酒店回复: Thank you very much, and we hope we can help you someday.
3.0分
商务出差
Shower was dirty ,Bathroom was old and poorly touched up.Over all just ok for price.
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酒店回复: Thank you for sharing your feedback. I’m truly sorry to hear about the condition of the shower and bathroom during your stay. Cleanliness and upkeep are very important to us, and I regret that we fell short of expectations. Your comments will be shared with our team so we can address these issues promptly. We appreciate your honesty and hope to have the opportunity to provide you with a much improved experience in the future.
1.0分
商务出差
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Never again and will pass on the word.
Reserved a "king single" and got a double. The blankets on both beds had stains and burn holes and it was obvious that neither had been recently washed. The floors didnt look like they had been swept or mopped in a good while and there was a horrible sewage oder that filled the room every time the toilet was flushed.
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酒店回复: Dear George,Thank you for sharing your feedback regarding your recent stay. I’m truly sorry to hear about the condition of your room and the discomfort you experienced. This is far from the standard we aim to uphold, and I understand how frustrating and disappointing this must have been. We take your concerns seriously and are actively investigating the issues you've raised, including the room assignment, cleanliness, and plumbing. Immediate steps are being taken to ensure this does not happen again.Your experience matters, and while we regret that we fell short, we appreciate you bringing this to our attention. If you're open to further discussion, I’d welcome the opportunity to make things right.Sincerely,Ameri Vu Inn – Gilman, IL
4.0分
其他
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Basic lodging
This inn was a Motel 6 until recently. There was delay & confusion at check-in since the change occurred after my reservation was made but before my arrival. My room was a king bed on the first floor. It was still the Motel 6 setup--platform bed, laminate floor, minimal furnishings. Pillows were very firm. Fridge & microwave were good. Everything was clean and worked although the wifi was mediocre. Regardless, this is a reasonably priced place to stay, conveniently located to the interstate and various eateries.
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酒店回复: Dear Leslie,Thank you for taking the time to share your experience. We sincerely apologize for the confusion during check-in—your reservation coincided with our transition from Motel 6 to Ameri Vu Inn, and we understand how that may have caused some inconvenience.We’re glad to hear that your room was clean and that the fridge and microwave met your expectations. Your feedback about the furnishings, pillows, and Wi-Fi is appreciated and will help guide our ongoing improvements as we continue updating the property.We’re especially grateful for your recognition of our value and location. It means a lot to us that you found your stay reasonably priced and convenient. We hope to welcome you again soon with a more seamless experience and upgraded amenities.Warm regards,Ameri Vu Inn – Gilman, IL
没有早餐，其它都还可以。
这确实是一家 Motel 6
普通的 Motel 6，我住过更好的，但这不是最差的。我遇到了语言障碍，有时很难理解，我们都尽力了。大堂干净，不杂乱，非常宽敞。大堂里确实有一些免费的饮料（咖啡），还有自动售货机出售其他物品，固体和液体。床至少可以说不太舒服，但这是 Motel 6。枕头有点难。超柔软是枕头的额外好处，它太塞了，你的头不能正好坐在上面。很高兴我带了自己的。浴室很简单，窗帘杆在墙上松了，因为它是一根弯曲的杆，窗帘一直滑到杆的中间。必须把它塞在支架松动的地方，才能把它关上，并把水留在浴缸区域。
我会再住吗？我可能会先去另一家当地酒店/汽车旅馆比较一下。哦，我还被收了两次钱。很快等待结果。
Prairie Dirt Classic
我们参加费尔伯里的 PDC 时住在这里。非常干净，员工友好，一定会再住在这里。
Staff was friendly and helpful. Facility was dated, sparsely furnished, and a little run down, but was clean and fully functional. Given the options in the immediate area and the price, it was acceptable.
overall stay was great nice a quite area. convenient in & out access, simple homey place besides the thin walls and the fact i had called in advance the night before my arrival to verify the checkin date & time for my booking and date since i would be arriving from midnight to early morning if i had to book the night before or if they could do an early morning check in, a member of staff the managements young son had answered the phone at 7pm stating i could place it for the day of my arrival no matter the time i got there they’d get me checked in. i doble verified with the individual to ensure i was direct and clear and i received a yes back. that was great news for me to know the date to book and how much i had to prepay with the multi night booking discount through the app while i was on the road during my 9hr drive compared to paying full amount at arrival. when i arrived around 5-6am that was indeed not the case when i got to the desk the father (management) had told me no, even though i explained whom i had talked to and what they had stated and i verified with the individual staff member over the phone the answer still remained a no and no accountability was taken for the miscommunication or incorrectly quality of service besides a mere ‘discount’ that equaled equal too or around what the app stated was full price. it was no point arguing or complaining to management about there mistake since they said “that’s fine you can wait a few hours till 2pm”i paid to avoid cold
My room's air conditioner/heater was unplugged. There was a crack going across the entire ceiling. There was also cracking in the sealant around the bathtub/shower. The kleenex box was empty. There was no mini shampoo to use. The room looked clean otherwise except for the bed sheet that looked like it had a stain on it. There was no breakfast offered but they did have coffee. The staff was friendly but hard to understand at times because of language.
I have stayed here a number of times both when it was Motel 6 and now Ameri Vu. Same management and staff.
I'm very price conscious. While it's not a fancy hotel, it's a good value for a budget stay. The hotel is quiet, has a good TV, a comfortable bed, and a hot shower. The rooms have a nice spartan decor, and include a microwave and mini fridge. Pleasant and courteous staff.
Shower was dirty ,Bathroom was old and poorly touched up.Over all just ok for price.
Never again and will pass on the word.
Reserved a "king single" and got a double. The blankets on both beds had stains and burn holes and it was obvious that neither had been recently washed. The floors didnt look like they had been swept or mopped in a good while and there was a horrible sewage oder that filled the room every time the toilet was flushed.
Basic lodging
This inn was a Motel 6 until recently. There was delay & confusion at check-in since the change occurred after my reservation was made but before my arrival. My room was a king bed on the first floor. It was still the Motel 6 setup--platform bed, laminate floor, minimal furnishings. Pillows were very firm. Fridge & microwave were good. Everything was clean and worked although the wifi was mediocre. Regardless, this is a reasonably priced place to stay, conveniently located to the interstate and various eateries.