酒店回复: Thanks for your kind review. We are glad to hear you enjoyed your stay with us. See you again soon!
4.0分
情侣出游
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We enjoyed ourselves very much the last time we stayed here. However not as much this time. The room was tiny with a king size bed, skimpy covers, bathroom door was a barn door so close to the bed it emitted light and sound, and one rolling chair. It felt like an afterthought room. We also think we booked directly with the hotel and had lovely accommodation. Perhaps by booking through ******* the less desirable rooms? Also, Labor Day weekend is the day they closed the pool for repairs? That was a big disappointment. Breakfast was not as nice as last time.
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酒店回复: Thank you for the great review. It is appreciated. We will continue to keep working hard so you enjoy returning to our property.Thank you again!
2.0分
情侣出游
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Room air unit was loud. Room was stuffy. Screen in window was torn so we couldn’t even open window. Flush handle in toilet was literally falling off. Remote control for tv not working. No guide for tv. Pool and hot tub out of order. It’s not a “spa” it’s a work out room.
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酒店回复: Thank you for staying with us. I am sorry we did not meet or exceed your expectations. I can assure you this is not the norm for Swan Lake Resort. We will keep working hard to be better in every department as we have for many years.
5.0分
情侣出游
It was nice to have 2 sinks in bathroom area. Very updated clean facility.
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酒店回复: Thank you so much for the great review. It is appreciated. We hope to see you back here soon. Thank you again!
5.0分
情侣出游
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We had a great stay at Swan Lake Resort! The staff was friendly, the grounds were beautiful, and the amenities were well-maintained. It’s a peaceful and relaxing spot—perfect for a weekend getaway.
Our room was mostly comfortable, though we did notice a few spider webs in certain corners, which could be improved with a bit more attention to detail during cleaning. Also, we’d recommend updating the spring beds to memory foam for a more restful and modern sleep experience.
Overall, we really enjoyed our time here and would definitely consider returning. Looking forward to seeing how the resort continues to grow and improve!
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酒店回复: Thank you for your review! We are happy to hear your stay with us was enjoyable. Hope to see you soon!
5.0分
其他
The hotel was wonderful,loved the golf coarse
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酒店回复: Thank you for the feedback and review! Hope to see you back here soon.Mike
5.0分
家庭亲子
The staff was amazing! Breakfast was good and the pool is the best around!
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酒店回复: Derrick,Thanks for your kind words! We look forward to having you join us again in the future.
5.0分
商务出差
Friendly staff. Very clean and quiet hotel. Hidden little gem.
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酒店回复: Jim,Thanks for your kind words! We look forward to having you join us again in the future.
5.0分
其他
Very beautiful, classy resort, great customer service & restaurant.
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酒店回复: Michael,Thank you for your review. We are pleased to hear your stay with us was enjoyable. We look forward to seeing you again soon!
5.0分
其他
Always love this place.....good alternative to Lake Geneva hotels
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酒店回复: Christopher,Thank you for your review. We are pleased to hear your stay with us was enjoyable. We look forward to seeing you again soon!
出色的
We enjoyed ourselves very much the last time we stayed here. However not as much this time. The room was tiny with a king size bed, skimpy covers, bathroom door was a barn door so close to the bed it emitted light and sound, and one rolling chair. It felt like an afterthought room. We also think we booked directly with the hotel and had lovely accommodation. Perhaps by booking through ******* the less desirable rooms? Also, Labor Day weekend is the day they closed the pool for repairs? That was a big disappointment. Breakfast was not as nice as last time.
Room air unit was loud. Room was stuffy. Screen in window was torn so we couldn’t even open window. Flush handle in toilet was literally falling off. Remote control for tv not working. No guide for tv. Pool and hot tub out of order. It’s not a “spa” it’s a work out room.
It was nice to have 2 sinks in bathroom area. Very updated clean facility.
We had a great stay at Swan Lake Resort! The staff was friendly, the grounds were beautiful, and the amenities were well-maintained. It’s a peaceful and relaxing spot—perfect for a weekend getaway.
Our room was mostly comfortable, though we did notice a few spider webs in certain corners, which could be improved with a bit more attention to detail during cleaning. Also, we’d recommend updating the spring beds to memory foam for a more restful and modern sleep experience.
Overall, we really enjoyed our time here and would definitely consider returning. Looking forward to seeing how the resort continues to grow and improve!
The hotel was wonderful,loved the golf coarse
The staff was amazing! Breakfast was good and the pool is the best around!
Friendly staff. Very clean and quiet hotel. Hidden little gem.
Very beautiful, classy resort, great customer service & restaurant.
Always love this place.....good alternative to Lake Geneva hotels